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Comfort Suites Wixom - Novi

2.5 star property

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Photo gallery for Comfort Suites Wixom - Novi

Lobby
Indoor pool
Exterior detail
Lobby
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
28049 S Wixom Rd, Wixom, MI, 48393
  • Place, Ascension Providence Hospital
    ‪3 min drive‬
  • Place, Providence - Park Hospital
    ‪3 min drive‬
  • Place, Suburban Collection Showplace
    ‪3 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

  • 67 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • 76 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Wixom - Novi

Hotel connected to a shopping centre in Wixom with free breakfast
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Comfort Suites Wixom - Novi offers 92 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Wixom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
With your stay at Comfort Suites Wixom - Novi, you'll be connected to a shopping centre and within walking distance of Providence - Park Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Suburban Collection Showplace and a few minutes from Providence - Park Hospital
Comfort Suites Wixom - Novi offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served on weekends. The business-friendly Comfort Suites Wixom - Novi also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
Guests are served a free buffet breakfast on weekends from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Hotel Wixom
Comfort Suites Wixom
Comfort Suites Wixom Hotel Wixom
Comfort Suites Wixom Hotel
Wixom Comfort Suites
Comfort Suites Wixom Hotel
Comfort Suites Wixom Wixom
Comfort Suites Wixom Hotel Wixom

Comfort Suites Wixom - Novi Reviews

Reviews

6.4
Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 166 out of 1000 reviews
Rating 2 - Terrible. 186 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Colleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in bathroom, room needs reconditioning
Stayed 3 nights in Oct 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived at the Hotel, we were told there was no room available, even though we had a confirmation no. No offer was made to reimburse us. We were told we'd have to take it up with Expedia. Staff was not helpful or courteous...basically told us "too bad"...When we asked to speak to a Manager, we were told no one was available...Never stay at this place unless you like being mistreated and denied service!
Stayed 2 nights in Sep 2025

6/10 Okay

jenni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is extremely run down and dirty. I was there for 4 nights and I noticed the elevator was never swept or anything. It’s quite a dirty place. The staff was extremely nice and accommodating, however.
Stayed 4 nights in Oct 2025

2/10 Terrible

Shelette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Dirty. Bed Bug! People standing around outside smoking marijuanna.
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay there

Dirty actual blood spots on carpet and on a wall. Dried food on the table. No plug for bathtub. Pool water was very cold and no towels. No phone in one of the rooms and one of the mini fridges smelled of fish so bad couldn’t use it. Hallways smelled of weed. Just don’t stay there.
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very run down. A lot of damage. Locks on the door to our room were broken. Room did appear to be cleaned well. But the hotel was trashed in other area. It’s dlose to highway and food options.
Stayed 1 night in Sep 2025

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was well lit. There were two individuals just sitting on the edges of the lot but they didn’t pay attention to us. I felt safe. Beds and pillows were super comfortable. Room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent, Hilliard

Stayed 1 night in Sep 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had dirty bedding, broken closet doors, ripped curtains, holes, etc
Stayed 2 nights in Sep 2025

4/10 Poor

Cali

Disliked: Cleanliness, staff & service
Our room was not ready, and we got there 2 hours after check in time. As well as our keys not working late night trying to get into our room.
Stayed 1 night in Sep 2025

6/10 Okay

Darryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walked in and the entrance light was not working. Bathroom had a strong mildewy, musty oder as the bathroom fan was not working. Had to open the window to air things out. Three lamps had to be plugged in. Went to make coffee and while there was plenty of coffee, the basket on the coffee maker was missing. Otherwise, bed was comfortable and sheets were clean. Front desk staff were friendly and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
The staff was excellent, however the toilet had a very loose seat, the shower backed up when used. The bed comforter was torn and stained, during our three day stay no one came to clean the room, we had to go to the desk for towels and toilet paper
Stayed 1 night in Sep 2025

4/10 Poor

Annalyn

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Damon, Oscoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the main highway simple check-in. Very quiet.
Stayed 1 night in Sep 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and large. We did have to switch from our original room due to the AC not working but they made sure to give us the same room type and we ended up with a better view.
Stayed 1 night in Sep 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was sparse at best, constantly ran out of items, and not kept clean. The fitness center is in disrepair. Elevators dirty. The rooms were below average. We reported items that needed fixing in our room and it was not attended to during our 5 day stay.
Stayed 5 nights in Sep 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
I understand the hotel is old. It definitely needs an update, but looking at it, I assume it will eventually go out of business. It seems that the powers that be have just let this one go. Kinda sad!!
Stayed 2 nights in Sep 2025

4/10 Poor

Lynn

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Keith

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

don't stay

I booked this for my family. Upon arrival they were very hesitant to enter. Once they entered they immediately turned around and left. The conditions were unacceptable and they didn't feel safe there. Never checked in.
Stayed 1 night in Sep 2025

4/10 Poor

ehsan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very outdated, not a proper breakfast, not clean.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
This place should be condemned
Stayed 4 nights in Sep 2025

6/10 Okay

Raymond

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025