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The Grey Hotel

3.0 star property

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Photo gallery for The Grey Hotel

Premium bedding, minibar, in-room safe, desk
Free daily buffet breakfast
Exterior
Interior
Shower, free toiletries, hair dryer, slippers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Schmiedingstrasse 11-13, Dortmund, NW, 44137
  • Place, German Football Museum
    ‪1 min walk‬
  • Place, Thier-Galerie
    ‪6 min walk‬
  • Place, Dortmund Christmas Market
    ‪7 min walk‬
  • Airport, Dortmund (DTM)
    ‪23 min drive‬

Room options

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Comfort Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

City-Apartment (Outbuilding)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Grey Hotel

This smoke-free hotel features a restaurant, a health club and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and laundry facilities.
The Grey Hotel offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at The Grey Hotel, you're just a quick walk from Westenhellweg Street. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 5 minutes by car from Westfalenhallen and 5 minutes from Signal Iduna Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A health club, a vending machine, and multilingual staff are also featured at the business-friendly The Grey Hotel. You'll have access to the health club at a partner property. Parking is available for a fee.

This 3-star Dortmund hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
The Grey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Grey Dortmund
Grey Hotel Dortmund
The Grey Hotel Hotel
The Grey Hotel Dortmund
The Grey Hotel Hotel Dortmund

The Grey Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 265 reviews
Rating 8 - Good. 99 out of 265 reviews
Rating 6 - Okay. 32 out of 265 reviews
Rating 4 - Poor. 1 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious with great staff and a lovely breakfast included.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to transportation. Enjoyed my stay!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and lovely
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great employees
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the centre, easy walkable everything is nearby.. Very friendly and helpful staff...
Stayed 2 nights in May 2024
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Proper Hotel, friendly staff, 24 hour service Breakfast very good and you could be an ealry bird- breakfast starts at 06.30 am
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location good staff very clean City center in two minute
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Dortmund HBF and central Dortmund. Staff were very helpful and room was clean and spacious.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL VERY GOOD PLACE NICE STAFF
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Tamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful, located in a large pedestrian area. Close to the train station, shops and restaurants. Also the bed was very comfortable, with a nice cozy duvet!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dortmund Hbf, located inside walking and friendly staff. Also, if you pay €3, you can use gym Fit/One, 5-min. walk from the hotel. I stayed here for the first time since 2018 but there has been no change and excellent just like before.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since 2018 I've been staying in the Grey Hotel for over 50 nights in total but I don't find any reason to switch to another hotel. Located inside Wallring, 2 minute walk from Dortmund Hbf and staff is helpful. I'll keep using it when I have a business trip to Dortmund.
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooms and the breakfast was nice. However, we were there on a very hot day until the lack of air conditioning was difficult for us to get a good night sleep. Unfortunately, we are used to air conditioning so this was difficult. The Dyson fans they provided Were helpful, however .
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

katherine

The good points about this hotel, proximity to the train station and being central. Wide selection of food for breakfast, which was included in the price. Staff helpful. Wi-Fi good. Not so good, musty smell in the room. I’d paid extra for economy double, courtyard view is looking at car park rather than street. Was disappointed with the hotel after reading positive reviews was not what I had hoped / expected. Was only there one night.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Carsten

Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte Zimmer 301. Extrem hellhörig zum Nachbarzimmer. Sonst war alles ok.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thor Alan

Liked: Cleanliness, staff & service, amenities
Sentralt, rent og god frokost!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lager und das Personal hat uns besonders gut gefallen.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra men saknade AC på rummet
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Pěkný hotel v centru Dortmundu, 5 minut chůze od hlavního vlakového nádraží. Čisto, ochotný personál, vše fungovalo. Dobrá snídaně.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Lage ist sehr gut Frühstück und Service sehr gut Bett ist bequem Fliesenfußboden ohne Fußbodenheizung ist no go :( Empfang beim Einchecken sehr unfreundlich, keine alternative/Lösung zur stornierten Buchung, Einchecken hat sehr lange gedauert Zimmerwände sind hellhörig
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Dirk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bett war komplett durchgelegen, sehr schlechter Geruch durch Heizungskörper nach abgestandener Luft
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Kurt

Disliked: Property conditions & facilities, room comfort
Tolles Fruestueck Einfaches Zimmer
Stayed 1 night in Nov 2024