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Penta Hotel

3.0 star property

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Photo gallery for Penta Hotel

On the beach
Interior
Restaurant
Exterior
Double Room, Sea View | Desk, laptop workspace, blackout curtains, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Place, Douglas Beach
    ‪2 min walk‬
  • Place, Palace Casino
    ‪4 min walk‬
  • Place, Tynwald
    ‪3 min drive‬
  • Airport, Isle of Man (IOM)
    ‪16 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, laptop workspace, blackout curtains, free WiFi

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout curtains, free WiFi

Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Double Room

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, laptop workspace, blackout curtains, free WiFi

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Penta Hotel

Beachfront guesthouse for sun and fun
Dry cleaning and free Wi-Fi in public areas are available at this smoke-free guesthouse.
Penta Hotel offers 21 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Penta Hotel, you're just a quick walk from Douglas Beach. Features include free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry
  • Steps from Douglas Beach and 4 minutes on foot from Palace Casino
As a guest of Penta Hotel, you'll find dry cleaning/laundry services and a lift. WiFi is free in public spaces.

This 3-star Douglas guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 AM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Penta Hotel
Penta Hotel Douglas
Penta Hotel Guesthouse
Penta Hotel (SG Clean)
Penta Hotel Guesthouse Douglas

Penta Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Penta stay

Great hotel for a break with plenty of buses stopping outside if you don’t fancy the fantastic 20 minute walk along the promenade to the City Centre. Bus from the airport No2 stopped outside the hotel which was a bonus
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and big with a sea view. Bed was comfortable tea and coffee facilities. My only complaint is the TV signal sometimes went off. Picture but no sound.
Stayed 3 nights in Jun 2025

8/10 Good

Ruth

Clean,
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here very quiet lovely bathroom plenty of hot water. Parking good. Close to promanard.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice hotel. Spacious clean rooms. Staff great. Complimentary continental breakfast. Reception not manned through day, but not a problem as telephone linked. Had a great stay.
Stayed 1 night in May 2025

8/10 Good

Mr Robert monteith

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliess very good, bed comfortable ,,access quite good breakfast only ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

6/10 Okay

SHOKO

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a cycling weekend !
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, friendly staff, breakfast as advertised
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Penta is a nice, reasonably priced hotel across from the beach. We stayed in room 19, which is considered a ‘large twin’. We didn’t have a view, but the room was spacious,quiet, clean and well maintained. I would warn those with mobility issues that the tub is high and may be difficult to climb out. The free Breakfast was simple but it was all we needed: cereal, toast , juice, coffee and tea. Although there were only a few restaurants close by, we liked the Chinese restaurant next to the casino. The bus stop is across the street, allowing us to get all over the island without difficulty. We highly recommend the Penta.
Stayed 6 nights in Sep 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but well maintained and the staff members were wonderful!
Stayed 3 nights in Aug 2024

6/10 Okay

David, London

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well located budget hotel with friendly and efficient staff. The room was very stuffy and airless and the “continental” breakfast was really just some cereals and toast. But a good location.
Stayed 5 nights in Jul 2024

8/10 Good

D

Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree, SIMI VALLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was very helpful in finding transportation from the hotel to the port. Hotel is located close to the town center, bus stations, electric tram. Clean, modern, with continental bfast included.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for a long weekend

No view from room but clean and pleasant with all the amenities you would expect
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Good value for money. Clean and spacious with friendly helpful staff.
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Golfing IOM

Perfect base for our trip
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024

4/10 Poor

Joe

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a rundown hotel with good cleanliness. During our stay, it had ongoing building work. There was scaffolding outside, not only blocking the sea view but also posing safety concerns. However, the hotel did not disclose this condition and still charged for the non-existent 'sea view.' Based on this, I can't trust this hotel chain.
Stayed 2 nights in Apr 2024

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Large & clean rooms, free cereals & toast, kettle in room, shirt walk to town.
Stayed 3 nights in Mar 2024

6/10 Okay

imelda

Liked: Cleanliness, property conditions & facilities, room comfort

Gym comp in IOM

Stayed 3 nights in Dec 2023

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Penta was spotlessly clean. Large room & en suite. Was unmanned most of the time but was easy to communicate with manager & sister hotel, when required. Limited, free continental breakfast, was unexpected (other than what we read in previous reviews) Would've loved a bar on site but were able to use the sister hotel. Comfortable stay. Fair walk to centre of Douglas but not a problem.
Stayed 2 nights in Nov 2023