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Four Points by Sheraton Bur Dubai

4.0 star property

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Photo gallery for Four Points by Sheraton Bur Dubai

Relax by the pool surrounded by lounge chairs and a bar, in a warm and inviting atmosphere.
Relax in the stylish lobby with comfortable seating and lush greenery.
Welcome to Four Points by Sheraton, a hotel situated at an urban intersection with a modern glass and brick facade.
Enjoy a cup of coffee at our coffee shop, where you can grab and go or sit and stay a while.
Relax in a stylish room with a sofa, armchairs, and a flat-screen TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Mankhool Road, 4c Street, Bur Dubai, Dubai
  • BurJuman Mall
    ‪12 min walk‬
  • Dubai Cruise Terminal
    ‪2 min drive‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

Classic Room, 2 Twin Beds, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 2 Twin Beds, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

9.4 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

Classic Room, 1 King Bed, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

9.6 out of 10
Exceptional
(68 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

Suite, 1 Bedroom, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

View from property

Studio, 1 King Bed, Non Smoking - Complimentary Shuttle Service to Dubai Mall and Kite Beach

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Bur Dubai

Eco-certified hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Four Points by Sheraton Bur Dubai offers 244 accommodations with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Body Care Spa & Beauty has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Bur Dubai. During your stay, you'll be within walking distance of Dubai Cruise Terminal. You'll find features such as free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, manicures and pedicures or Ayurvedic treatments at Body Care Spa & Beauty
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 13 minutes by foot from BurJuman Mall and a 5-minute drive from Dubai World Trade Centre
  • Free beach and shopping centre shuttle service
Four Points by Sheraton Bur Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at the eco-certified Four Points by Sheraton Bur Dubai. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.
Purani Dilli – This restaurant serves breakfast, lunch and dinner.
Tipsy Tikka – This pub serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 70 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Purani Dilli
  • Tipsy Tikka

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 100 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 per person
  • Rollaway bed fee: AED 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points Dubai Downtown
Four Points Sheraton Downtown Dubai
Four Points Sheraton Dubai Downtown
Four Points Sheraton Hotel Dubai Downtown
Sheraton Dubai Downtown
Sheraton Four Points Dubai Downtown
4 Points By Sheraton Downtown Dubai
Dubai Four Points
Four Points By Sheraton Downtown Dubai Hotel Dubai
Four Points Downtown Dubai
Four Points Dubai
Four Points Sheraton Downtown Dubai Hotel
Four Points Downtown Dubai
Dubai Four Points
4 Points By Sheraton Downtown Dubai
Four Points Dubai

Four Points by Sheraton Bur Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here whenever I need a place in Dubai. It is comfortable with a laid-back atmosphere. The staff is excellent from the managers to the housekeepers!
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paul m

All very good, especially the staff, they were excellent
Stayed 10 nights in Mar 2025

10/10 Excellent

Jatinder

Liked: Staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am often (weekly) needing a room in Dubai. I would not think of going anywhere but Four Points by Sheraton Bur Dubai.
Stayed 3 nights in Mar 2025

6/10 Okay

Parminder

Someone from the hotel called me 1am in the middle of the night regarding payment for my stay with doesn't make sense as they had my info and I had not checked. They're after both my wife and I could sleep. Next day we woke up at 11am and lost a day of our planned activities
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas, Knoxville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay here when I am in Dubai and need a place for business or personal fun.
Stayed 3 nights in Mar 2025

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Brian

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best! I have stayed here many times, so I get differential treatment when I check in...Thank You. But, I also see how they staff gives such great treatment to other people. I have seen them helping people with their problems with patience and expertise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I se this hotel frequently when I come to Dubai. They have made note of my special requests and the room is always set up just like I like it!
Stayed 3 nights in Feb 2025

10/10 Excellent

Balram

Liked: Staff & service, property conditions & facilities
All good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place.
Stayed 3 nights in Jan 2025

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the Gymnasium
Stayed 4 nights in Jan 2025

10/10 Excellent

Chalapathi

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this Four Points when I need a place in Dubai. Many of my clients work from home and have given up their offices. We find this Four Points a great place to meet when we want to work face-to-face.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dr Adrian Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, polite staff

Stayed 7 nights in Jan 2025

8/10 Good

Yusuf

Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite hotel in Dubai. It is an excellent place to stay when on business n Dubai. I stay here a lot!
Stayed 3 nights in Jan 2025

10/10 Excellent

Naz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

SANDEEP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the entire staff was professional and friendly. The only thing I would to say that when I booked the hotel, the distance to Dubai Downton shows 6 to 7 km but in reality, it was much further.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rajesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved staying here. Everything was perfect, can't fault anything. Beautiful lobby area with a coffee shop and nice seating. An Indian restaurant. Rooms very good size and tastefully decorated with good furniture. Comfy bed. I loved the tea/coffee making space. Modern bathroom with good shower. Pool on the rooftop was very inviting and quite a good size with the water warm even in January. Nice sunbeds all round, just great place to relax. Friendly and helpful staff everywhere. Location great to walk to Meena bazaar and river etc. I'll definately be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stay here weekly when I have business in Dubai.
Stayed 3 nights in Jan 2025