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Aparthotel

Ivory Grand Hotel Apartments

4.0 star property

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Photo gallery for Ivory Grand Hotel Apartments

Exterior
Reception
Outdoor pool, pool umbrellas
Front of property – evening/night
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Pool
  • Kitchen
  • Spa
  • Outdoor space

Explore the area

View in a map
Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977
  • Place, Mall of the Emirates
    ‪6 min walk‬
  • Place, Ski Dubai
    ‪6 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio

View from room

Studio

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 1 Bedroom

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Classic Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 2 Bedrooms

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Classic Apartment, 2 Bedrooms

  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Superior Apartment, 1 Bedroom

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

LED TV, DVD player

Superior Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About this property

Ivory Grand Hotel Apartments

Luxury aparthotel with full-service spa and free local area shuttle
A full-service spa, an outdoor pool and a restaurant are available at this aparthotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a sauna and a rooftop terrace are on-site. Each apartment has 2 bedrooms and offers free WiFi and 24-hour room service. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave.
Ivory Grand Hotel Apartments offers 215 air-conditioned accommodations with washers/dryers and DVD players. LED televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Orange Wellness Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Ivory Grand Hotel Apartments, you'll be within walking distance of Mall of the Emirates. Free WiFi in public areas, a free area shuttle and a full-service spa are available. This upmarket aparthotel has 215 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and 24-hour room service
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, manicures and pedicures or body scrubs at Orange Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Mall of the Emirates and Ski Dubai
  • Free local-area shuttle service
Ivory Grand Hotel Apartments offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Ivory Grand Hotel Apartments. An airport shuttle (available 24 hours) is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Indigo Lounge – This café only serves light fare.
24-hour room service is available.

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free cot

Restaurants on site

  • Indigo Lounge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 45 for adults and AED 22 for children
  • 24-hour room service
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AED 100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a metro station

Things to do

  • Children's pool
  • Gym
  • Health club
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 215 units
  • Banquet hall

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ivory Grand Hotel Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 45.00 for adults and from AED 22.00 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Ivory Grand Hotel Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ivory Grand
Ivory Grand Dubai
Ivory Grand Hotel Apartments
Ivory Grand Hotel Apartments Dubai
Ivory Grand Apartments Dubai
Ivory Grand Hotel Apartments Dubai
Ivory Grand Hotel Apartments Aparthotel
Ivory Grand Hotel Apartments Aparthotel Dubai

Ivory Grand Hotel Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 273 reviews
Rating 8 - Good. 110 out of 273 reviews
Rating 6 - Okay. 19 out of 273 reviews
Rating 4 - Poor. 9 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

cleanliness issue

The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
Stayed 7 nights in Dec 2021

4/10 Poor

MOHAMMED

Travelled with family

Below the average

Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
Stayed 3 nights in Dec 2021

4/10 Poor

Mohamed

Travelled with family
Disliked: Cleanliness

Don’t be fooled by the positive reviews

The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Stayed 1 night in Dec 2021

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness

Great location

The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Stayed 2 nights in Nov 2021

10/10 Excellent

Sandi

Liked: Cleanliness, room comfort

Pool is Good

My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

fast chech in, however the hotel smell bad

Stayed 1 night in Sep 2021

10/10 Excellent

Maged

Travelled with family
Liked: Cleanliness, room comfort

Excellent 4 stars stay

Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Stayed 14 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Enjoyable & easy access to the Mall.
Stayed 2 nights in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, room comfort
Stayed 15 nights in Jul 2021

8/10 Good

Basem

Liked: Cleanliness, room comfort
Stayed 14 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were really comfortable to stay in. It was a very good value for the price paid. Very friendly staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and place is comfortable to stay. Location is easy to get to mall and metro.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are so kind Hotel is very quiet and clean
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed eight nights it was great time of Holiday the family definitely recommend
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

essa

Liked: Staff & service
Location was ok , 10 mnts walk to MOE, n nearby restaurants Shampoo, soaps and towels r of inferior qualities Too much cooking smell on floor lobby Would get many far better hotel apartments on there prices with Bfasr
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family oriented

Amazing hotel highly recommended for families, we stayed a 2 bedroom apartment. My kids were playing in the living room as they if we they were at home. Beds were good, bathrooms were clean and the kitchen had everything we needed needed. Reception was excellent and service as well. Parking area in the basement is nice. Grocery delivery is near by and emirate mall is 5 min by walk. Only thing you need to remember is if your eating breakfast at the restaurant you need to wake up early to find a table before 9 am.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fine

They stung us another 200AED for early checkin - because they can... but we needed it after traveling all night with the family and getting in at 5am
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff and hotel where brilliant and the hotel us very close to the Mall of the Emirates where you can catch a metro or bus to anywhere.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Cene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Great price, Large rooms.

Good location, great price for the area. Spacious rooms. Needed more basic things stocked - more coffee, toilet paper, and they didn't have wash clothes. I would stay here again though.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ! We were given a suite which was amazing and more than we expected and really was huge and luxurious we loved it ! The Staff were great except for one :( The only let down was the last night when we were kept awake by lots of noise we think from the service rooms next to us.....shame as everything else was fab.
Stayed 3 nights in Feb 2019