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Prime Hotel

1.0 star property

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Photo gallery for Prime Hotel

Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
Lobby
Breakfast, lunch, dinner served; African cuisine
Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Near Nasser Masjid, Yousuf baker road, Dubai, 83163
  • Al Ghurair Centre
    ‪11 min walk‬
  • Gold Souk
    ‪14 min walk‬
  • BurJuman Mall
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Triple Room, 3 Single Beds

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 3 Single Beds

  • 20 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Similar properties

Front of property

Tanha Hotel

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Soundproof rooms
3.0 out of 5, 5 reviews
The price is €27
includes taxes & fees
26 Aug - 27 Aug
Tanha Hotel

About this property

Prime Hotel

Hotel with a restaurant, near Gold Souk
Along with a restaurant, this hotel has a fitness centre and 24-hour room service. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Prime Hotel offers 27 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Prime Hotel, you're just a quick walk from Naif Souq. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy African cuisine while dining at Prime Restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 14 minutes by foot from Al Ghurair Centre and a 3-minute drive from Gold Souk
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Prime Hotel.

Smoking is allowed in designated areas at this Dubai hotel.

Prime Restaurant – This restaurant specialises in African cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Prime Restaurant

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Built in 2014
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 100.00 per vehicle (return)
  • Rollaway bed fee: AED 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Prime Hotel Dubai
Prime Hotel Gemstones Dubai
Prime Hotel Gemstones
Prime Gemstones Dubai
Hotel Prime Hotel By Gemstones Dubai
Dubai Prime Hotel By Gemstones Hotel
Hotel Prime Hotel By Gemstones
Prime Hotel By Gemstones Dubai
Prime Gemstones
Prime Hotel
Prime Hotel Hotel
Prime Hotel Dubai
Prime Hotel Hotel Dubai
Prime Hotel By Gemstones

Prime Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 59 reviews
Rating 8 - Good. 11 out of 59 reviews
Rating 6 - Okay. 10 out of 59 reviews
Rating 4 - Poor. 8 out of 59 reviews
Rating 2 - Terrible. 24 out of 59 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Shahid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad and dirty
Stayed 1 night in Dec 2019

2/10 Terrible

INTEKHAB

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean, close to market, has everything you need for a couple of nights. I stayed here because I knew I only needed a clean comfortable bed and a good shower. Didn’t really spend time at the hotel to check out the facilities
Stayed 7 nights in Jan 2018

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't even allowed to check in was so disappointed
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2019

4/10 Poor

Evariste

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad time in Prime hotel Dubai

I changed three time the room. First they gave me 2 separate single bed second they moved me to a 2 single beds and 1 double bed room and finally after complain they gave me a 1 single bed with 1 double bed room. The states of the rooms are very deplorable. I have to complain because of insects on the bed. Insects stung me during 3 days. The shower and toilet are in a poor condition. The secong room was the worst. Wifi very poor signal. small coackroaches in the sink and on the floor. This hotel quality must to be check. I will not recommend people to this hotel.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my hotel it was in a very good location. It is very good for shopping and getting to places.
Stayed 6 nights in Jan 2019

6/10 Okay

Jassim

Disliked: Cleanliness, property conditions & facilities

:(

The elevator indicators it’s confusing if you press and it takes you to 1st floor and the laundry trolley on the time kept at the front of the entrance of the elevator in the first floor where we have stayed at night and the toilet is rusted and not so clean
Stayed 1 night in Dec 2018

8/10 Good

BASHARAT

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort

Exploring the old quarter

No coffee/tea making in room, received kettle when we asked but had To buy own coffee. Travellers also find it useful to have towels provided. If you like authenticity, as we do,then the area was just that.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Stayed 1 night in Jun 2018

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

2/10 Terrible

Tori

Disliked: Cleanliness, property conditions & facilities
Had three beds when I booked a double. The rooms were not cleaned and no towel or toilet roll was provided on the first day but was the second. Was in a section of the city which was very uncomfortable to walk around as a 20 year old women alone. There was a fridge included, and air con with soap provided. Close to the metro so was super easy to get to the metro train station. There was mould on the window sills and there was no hot water for the showers plus the TV didn’t work. I am someone that just needs a bed to sleep and am not too fussed on the conditions but this was pretty bad, although the price was half decent. Would be amazing if it was just a bit cleaner
Stayed 3 nights in May 2018

2/10 Terrible

mehmet mesut

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I couldn't reach hotels to cancel

There's no parking Streets full crowded Hotel is so old Only a reception guy what can do It's like forgetten hostel

6/10 Okay

Verified traveller

Disliked: Cleanliness

solo stay

Very good area and hotel staft very friendly. Only thing is that it is not that clean and small cockroaches and pests in bathroom and toilet. Bathroom and toilet needs renovation

8/10 Good

Verified traveller

Liked: Staff & service

Nice hotel .. worth for money

Friendly staff and fast check in Room is comfort but the location is bit far from metro station
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

I never seen horrible hotel like this in my life Terrible staff Don't ever book this hotel
Stayed 16 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was decent, to many bugs crawling all over and the staff are not helpful at all
Stayed 5 nights in Jan 2018

2/10 Terrible

kenny, muscat, oman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse hotel and the worst area of Dubai

They hotel smelled of urine, tenants complained of bed bugs and the staff didnt even check into it. The area is horrible and is a disgrace to Dubai. The hotel would t refund any of my money once I wanted to cancel for even seeing how it looked, to me that’s horrible business to keep money of an individual who just explained they will not stay in your hotel. 5 star hotels never do that.
Stayed 3 nights in Dec 2017

4/10 Poor

bibz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Hotel

When we arrived at the hotel, the place was unsafe because it is located in the busy street. The room was not clean and it was different in the photo that showed in expedia. There are bed bugs and cockroaches in the room. On our second day we asked them to clean the room and change the linen and towels but they didn't. They don't have enough amenities like kettle. We borrowed a water boiler at their reception after 2 days they got it from out room without notifying us. The hotel should not be rated as 2 star. It was very expensive. The price was unreasonable for that hotel.
Stayed 4 nights in Dec 2017

6/10 Okay

Israa

Stayed 8 nights in Oct 2017

10/10 Excellent

Best Hotel , Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

So I stayed at this hotel and all I can say is the staff are sweet, very helpful. I will be going back to Dubai next year and I will be staying at this hotel again. Everything is close to you even metro if you want to go to Dubai mall or burj khalifa
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Room comfort

Naveed

good stay at prime hotel
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Poor Customer Service

It was terrible and had to check tout the following into another hotel because of poor lighting in the room and which the staff were not willing to address.
Stayed 10 nights in May 2017