Pullman Dubai Downtown

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Where to?

Dates

April 2026

May 2026

Outdoor pool, pool umbrellas, pool loungers

Premium bedding, down duvets, pillow-top beds, free minibar items

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Parking included
Free Wi-Fi
Air-conditioning

Explore the area

Al Abraj Street with Marasi Drive, Dubai, 0000

Place, Dubai Water Canal
‪3 min walk‬
Place, Dubai Mall
‪16 min walk‬
Place, Burj Khalifa
‪16 min walk‬
Airport, Dubai (DXB-Dubai Intl.)
‪11 min drive‬

Room options

Deluxe Room, 1 King Bed

Wonderful

Canal view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Superior Suite

Good

Canal view
48 sq m
1 bedroom
Sleeps 4
1 Double Bed

Deluxe Twin Room, 2 Single Beds

Very good

Canal view
32 sq m
1 bedroom
Sleeps 3
2 Single Beds

Executive Room, 1 King Bed (Burj Khalifa View)

Wonderful

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Good

City view
32 sq m
1 bedroom
Sleeps 3
2 Single Beds

Premier Suite, 1 King Bed

Canal view
61 sq m
1 bedroom
Sleeps 4
1 King Bed

Superior Room, 1 King Bed

Very good

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Superior Twin Room, 2 Single Beds

Excellent

City view
32 sq m
1 bedroom
Sleeps 3
2 Single Beds

Deluxe Suite, 1 King Bed

Very good

Canal view
64 sq m
1 bedroom
Sleeps 4
1 King Bed

Similar properties

Breakfast, lunch, dinner served; Italian cuisine

Pool
Spa
Parking included
Free Wi-Fi

includes taxes & fees

14 Apr - 15 Apr

About this property

Pullman Dubai Downtown

This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.

Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the room service at Pullman Dubai Downtown. During your stay, you're just a quick walk from Dubai Water Canal. Free WiFi in public areas, free valet parking and a free manager's reception are available.

Free WiFi and wired Internet
Free valet parking, self-parking and extended parking
Enjoy international cuisine while dining at Couqley French Brasserie
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Treat yourself to manicures and pedicures, Swedish massages or detox wraps at Wellbeings Spa
Services include babysitting, supervised childcare and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
Guests have great things to say about the clean guestrooms and the room service
13 minutes by foot from Dubai Fountain and a 4-minute drive from Burj Khalifa
Airport shuttle service available for a fee

Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

The hotel hosts a free manager's reception daily.

Couqley French Brasserie – This restaurant specialises in international cuisine.

Lolita Pool Bar & Lounge – This bar is located by the pool and specialises in international cuisine. Open daily.

BreadHouse Bistro&Bakery – On-site bistro. Open daily.

Late-night fare is available from 24-hour room service.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Free secured, covered self parking on site
Free secured, covered valet parking on site
Free extended parking on site
RV/bus/lorry parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

BreadHouse Bistro&Bakery
Couqley French Brasserie
Lolita Pool Bar & Lounge

Things to do

Bicycle storage
Full-service spa
Health club
Library
Outdoor pool
Racquetball/squash
Sauna
Steam room

Family friendly

In-room babysitting
In-room cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
3,423 square feet of conference space
4 meeting rooms
Computer station

Outdoors

Beach cabanas (surcharge)
Garden
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Assistive listening devices
Lift (102 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (127 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
19 floors
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2014
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels provided

Entertainment

40-inch LED TV with premium digital channels

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Free minibar (limited items)

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Pullman Dubai Downtown

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00 per day
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher and window guards

Pullman Dubai Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Hotel

Pullman Dubai Downtown Dubai

Pullman Dubai Downtown Hotel Dubai

Steigenberger Hotel Downtown Dubai

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8/10 Good

Ruchi, San Francisco

11 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2026

8/10 Good

William

6 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The only problem we had, which I'm sure you guys are aware of is the problem with the temperature in the shower.We were in two different rooms and have the same problem with scalding hot water

Stayed 1 night in Jan 2026

6/10 Okay

Muhib

4 Jan 2026

Liked: Cleanliness, property conditions & facilities

While the hotel has a beautiful property, clean rooms, great views, and excellent amenities like breakfast, my stay was unfortunately disappointing in several ways. The wifi was down on arrival, which caused me to miss important meetings, and the reception staff were unhelpful when I raised concerns. Phone calls to reception or housekeeping often went unanswered, and requests—like an iron—were not fulfilled despite multiple follow-ups. Additionally, some amenities like the steam room and sauna were out of order. Overall, the hotel has potential, but my experience did not meet the expectations of a true 5-star stay.

Stayed 3 nights in Dec 2025

6/10 Okay

Daniel, London

Travelled with group

3 Jan 2026

Liked: Cleanliness, staff & service, amenities

Room was a good size, with a nice view. The location was great. Staff were friendly. But despite paying for a better room with a Burj Khalifa view, our room was really noisy impacting sleep, both with the bar and reception below us, plus rattly adjoining doors and fellow guest shouting at 2-3am in the morning.

Stayed 3 nights in Dec 2025

8/10 Good

Anna

3 Jan 2026

Stayed 5 nights in Dec 2025

10/10 Excellent

Yan

1 Jan 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Dashna

Travelled with group

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

10/10 service and food! I would definitely stay here again!

Stayed 1 night in Dec 2025

10/10 Excellent

Girum Demissie

Travelled with family

29 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fresh food with a lot of selection, friendly staff .

Stayed 7 nights in Dec 2025

8/10 Good

Sunil

Travelled with family

29 Dec 2025

Liked: Cleanliness, staff & service, amenities

Location of the hotel is good. Dubai mall and Burj Khalifa are 10-15 min taxi ride. Very easy to get Uber - almost always came in 1-2 minutes. You can get a good view of the Burj from in front of the hotel. Rooms were clean and tidy. Staff was polite and helpful. Tried room service couple of times - food was good (tried biryani and some desserts - kids loved it). The breakfast spread could have been slightly better but was still reasonable.

Stayed 7 nights in Dec 2025

10/10 Excellent

Leila

27 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2025

10/10 Excellent

Chun Woo

23 Dec 2025

Stayed 3 nights in Dec 2025

8/10 Good

Jade

20 Dec 2025

Stayed 3 nights in Oct 2025

8/10 Good

Muhammad

20 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was just

Stayed 3 nights in Dec 2025

10/10 Excellent

Dhaval, Suwannee

Travelled with family

20 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was clean & beautiful. Staff was very courteous & helpful. Had an amazing time. Walkable to Dubai Mall & Burj Khalifa.

Stayed 3 nights in Dec 2025

10/10 Excellent

Sadek, Hednesford

Travelled with family

20 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

I don't fault this hotel. Room, location, breakfast and the staff are 💯 %. It's a proper 5 🌟 hotel if you want to visit downtown Dubai.

Stayed 6 nights in Dec 2025

8/10 Good

Louis

18 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Dec 2025

10/10 Excellent

Dashna

17 Dec 2025

Stayed 4 nights in Dec 2025

10/10 Excellent

Mubeen

11 Dec 2025

Stayed 4 nights in Dec 2025

10/10 Excellent

Nadja, Georgetown

Travelled with partner

11 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was excellent. We had a beautiful view on Burj Khalifa. The staff was very friendly and helpful and the room was specious and clean.

Stayed 2 nights in Dec 2025

10/10 Excellent

Harriet

Travelled with group

6 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The pool area is excellent.

Stayed 4 nights in Dec 2025

4/10 Poor

Yousif

Travelled with family, Travelled with partner

4 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

It’s definitely not 5* hotel not even 4* it’s more like a 3*. Definitely not worth the $3836. It doesn’t worth more than $2k maximum. We were given a room on the highest floor the 19th as per our request. It’s the club/executive floor. Rooms are dusty old and need refurbishing. The hotel lobby is outdated the chairs and sofas are sunken. Breakfast is VERY limited, and repetitive, 5nights we were sick of eating the boring breakfast each morning. A waitress by the name Jovita was very helpful. The check in process was easy however the gentleman who checked us in, he wasn’t rude but was showing no interest in welcoming us, after 14+ hrs flight being dealt with someone who hates his job is not a good thing. The concierge was fantastic, very helpful people specially Mady, Umar & Obaid. The guy at the tour desk was helpful too. The swimming pool area is small it has a nice view of the burj. The pool towels are AWFUL I wouldn’t wipe the floor with it, honestly disgusting.The location is not as advertised 10-15min walk to Dubai mall. It’s actually 35-45min walk. It’s not convenient at all. Far from the metro too. Be prepared to spend too much on taxis. We will NEVER stay there again

Stayed 5 nights in Nov 2025

4/10 Poor

Zainub

4 Dec 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Ladan

30 Nov 2025

Stayed 7 nights in Nov 2025

10/10 Excellent

Thanh

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, friendly staff, i booked a Burj Khalifa view and it’s exactly how I wanted

Stayed 6 nights in Nov 2025

8/10 Good

Alice

29 Nov 2025

Stayed 5 nights in Nov 2025

Pullman Dubai Downtown

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Superior Suite

Superior Suite

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Executive Room, 1 King Bed (Burj Khalifa View)

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Similar properties

Grand Millennium Business Bay

About this property

Pullman Dubai Downtown

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Pullman Dubai Downtown Reviews

Reviews

Wonderful

9.4/10

9.4/10

9.2/10

9.2/10

Reviews

8/10 Good

Ruchi, San Francisco

Ruchi

8/10 Good

William

William

6/10 Okay

Muhib

Muhib