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Shangri-La Residences and Apartments

Property class: 5 and above
VIP Access

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Photo gallery for Shangri-La Residences and Apartments

Terrace/patio
Creator video
Front of property – evening/night
Lobby
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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Sheikh Zayed Road, PO Box 75880, Dubai
  • Place, City Walk
    ‪14 min walk‬
  • Place, Dubai Mall
    ‪1 min drive‬
  • Place, Burj Khalifa
    ‪1 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

Studio | Free minibar items, in-room safe, desk, blackout curtains

Studio

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Executive Studio

City view

Executive Studio

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms

  • City view
  • 168 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms

  • Partial sea view
  • 222 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Similar properties

Poolside bar
Shangri-La Dubai
Trade Center
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.8 out of 5, Exceptional, 1,634 reviews
The price is €116
includes taxes & fees
18 May - 19 May
Shangri-La Dubai

About this property

Shangri-La Residences and Apartments

A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 3 bars/lounges and a fitness centre are on-site.
Shangri-La Residences and Apartments offers 428 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Televisions come with premium satellite channels. Accommodation at this 5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and free toiletries. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open daily.
During your stay at Shangri-La Residences and Apartments, you'll be within walking distance of City Walk. Enjoy features like free WiFi in public areas and free valet parking, plus 3 bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Dunes Cafe, a café that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages, body wraps or facials at The Spa at Shangri-La
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Just a 3-minute drive from City Walk and 5 minutes from Dubai Mall
  • Airport shuttle service available for a fee
Shangri-La Residences and Apartments offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Shangri-La Residences and Apartments. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Dunes Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Hoi An – This restaurant specialises in Vietnamese cuisine and only serves dinner. Open daily.
Shang Palace – This restaurant specialises in Chinese cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Residences and Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 120 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: AED 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Residences and Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai

Shangri-La Residences and Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 116 reviews
Rating 8 - Good. 28 out of 116 reviews
Rating 6 - Okay. 11 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 2 out of 116 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is perfect
Stayed 5 nights in Jan 2026

10/10 Excellent

Vikas, Southlake

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the size of the suite. It was a little dated, but a perfect fit for a family of our size. Doorman and concierge were very friendly, which was great.
Stayed 2 nights in Jan 2026

6/10 Okay

Ahmed, Sterling Heights

Dirty carpet
Stayed 7 nights in Nov 2025

6/10 Okay

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We had a great experience with the staff but unfortunately the cleanliness at the residence wasn’t up to par for Shangri-La standards. I was quite disappointed that the room came with a smoke smell, despite it being advertised as non-smoking. The room itself wasn’t entirely clean. While it did have a comfortable bed, and lovely staff, I don’t know if I would recommend to others due to the high cost and only satisfactory conditions of the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Alana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, personalised service, amazing Chinese restaurant
Stayed 7 nights in Dec 2024

8/10 Good

Weiyou

Travelled with family
Liked: Cleanliness, staff & service
The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there. So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand.
Stayed 8 nights in Dec 2024

6/10 Okay

Waqas

Travelled with family
Old property. The first room they had allocated to us was supposed to be non smoking but it was smelling like a shisha bar.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 5 nights in Nov 2024

8/10 Good

Manish

Stayed 4 nights in Oct 2024

10/10 Excellent

Gerlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and enjoyed the breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

ALI

Stayed 14 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Lue, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to in Dubai, I’ll come back on my next trip
Stayed 2 nights in Jun 2024

10/10 Excellent

warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Odelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

4/10 Poor

Kailey

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Stayed 6 nights in Oct 2022

10/10 Excellent

Meyani

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Stayed 5 nights in Sep 2022

6/10 Okay

Amer, Bradenton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
Stayed 3 nights in Sep 2022

6/10 Okay

Maria-Nazare

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
Stayed 6 nights in Aug 2022

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

8/10 Good

maria

Stayed 1 night in Jun 2022