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voco Dubai the Palm by IHG

4.0 star property
VIP Access

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Deluxe Room, 2 Single Beds, Balcony, Sea View (Palm Side Sea View) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Palm Jumeirah West Beach, The Palm Jumeirah, Dubai, 00000
  • Place, Palm West Beach
    ‪2 min walk‬
  • Place, Palm Jumeirah Mall
    ‪9 min walk‬
  • Place, The View at The Palm
    ‪12 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Beach View, Beachfront (Palm Beachfront View)

Deluxe Room, 1 King Bed, Beach View, Beachfront (Palm Beachfront View) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Beach View, Beachfront (Palm Beachfront View)

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Beach View, Beachfront (Panoramic Beachfront View)

Deluxe Room, 1 King Bed, Beach View, Beachfront (Panoramic Beachfront View) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Beach View, Beachfront (Panoramic Beachfront View)

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Beach View, Beachfront (Palm Beachfront View)

Deluxe Room, 2 Single Beds, Beach View, Beachfront (Palm Beachfront View) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Beach View, Beachfront (Palm Beachfront View)

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Sea View (Palm Side)

Deluxe Room, 1 King Bed, Sea View (Palm Side) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Sea View (Palm Side)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View (Palm Side Sea View)

Deluxe Room, 1 King Bed, Balcony, Sea View (Palm Side Sea View) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Balcony, Sea View (Palm Side Sea View)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Sea View (Palm Side)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Sea View (Palm Side)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View (Palm Side Sea View)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Balcony, Sea View (Palm Side Sea View)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Beachfront (Beachfront)

Suite, 1 King Bed with Sofa bed, Balcony, Beachfront (Beachfront) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Balcony, Beachfront (Beachfront)

  • Beach view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

voco Dubai the Palm by IHG

Catch some rays on voco Dubai the Palm by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Voco Dubai the Palm by IHG offers 138 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Expert Center has 7 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at voco Dubai the Palm by IHG. During your stay, you'll be within walking distance of Palm Jumeirah Mall. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at The Expert Center
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach and a 24-hour gym
  • Just a 4-minute drive from Palm Jumeirah Mall and 6 minutes from The Pointe
  • Pets welcome for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at voco Dubai the Palm by IHG such as an outdoor pool and a 24-hour fitness centre.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4-star Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Maison Mathis – On-site family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited number of on-site valet and self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Maison Mathis

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • High-pile carpet in room
  • Lift (140 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 10 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 50 per pet, per stay (maximum AED 50 per stay)
  • Maximum 1 (weight limit: 44 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 60 for children
  • Pet fee: AED 50 per pet, per stay (maximum AED50 per stay)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 951055
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Voco THE Palm
voco Dubai the Palm by IHG Hotel
voco Dubai the Palm by IHG Dubai
voco Dubai the Palm an IHG Hotel
voco Dubai the Palm by IHG Hotel Dubai

voco Dubai the Palm by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 118 reviews
Rating 8 - Good. 21 out of 118 reviews
Rating 6 - Okay. 6 out of 118 reviews
Rating 4 - Poor. 1 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jens Faldborg Bloch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid breakfast and a great spa!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jayaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its very good experience, we enjoyed the stay and its near to all the attractions
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Whysal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are amazing and helpful specially Amelie
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Meyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

YELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel with a good service and location
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were fantastic
Stayed 1 night in Apr 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, tasty food, and privileged location with private beach access Common areas are too noisy with loud guests or loud music playing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Heike Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Beach Hotel. All Employees were very polite and very helpful in every aspect.
Stayed 10 nights in May 2024
Verified

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel! Kindly people! I recommended!
Stayed 3 nights in May 2025
Verified

8/10 Good

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great customer service, nice clean rooms, was impressed. However, this is construction right next to the hotel and it started very early so I'd try and ask for a room away from that. Apart from that it was great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janet E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Will go back again. Excellent neighbourhood around
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with private beach. Very friendly staff. They upgrade me in a superiori room with full view sea view. Good breakfast full of choice. The last day I had to leave before the opening time and they offered me coffee and croissants
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome experience all around
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Service staff were all great and eager to assist. Clean, large rooms, beautiful rooftop bar and delicious Sunday roast. Very happy.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Service good! Valetparking guys 10/10 specially the Egypt one !
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Nizam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay & Staff was awesome. Amenities & the room/place is comfortable/convenient/enjoyable with a perfect 10 satisfaction. Thanks to the front desk, help, services & housekeeping staff
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property with direct access to the beach. I loved it.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Tatenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from start to finish. The location was perfect, in walking distance of bars and restaurants. The staff were really helpful and friendly big thank you to the below for making our stay extra special ;Riad , Roni srikanth Gopi, swam , bind, Diana , Rojean, Dioseth, Ravindu, Shiela, Puja ,Eric , Julie, Nash , aldrin , bhumika and Sam We are already planning our next stay there for Feb 2024.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we experienced at this hotel was excellent from the staff welcome at reception to the life guards at the roof top pool. The service was to a very high level and with a smile.
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

This smaller hotel was located on the beach walk and the hotel restaurants had great food, as well as several amazing restaurant within walking distance. The only thing that wasn’t according to the pictures was that in front of the sun beds on the beach was a tent that rented out water activities and blocked a bit of the view, could definitely been moved to another location. Overall we had a really great stay at the Voco Dubai the Palm.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very good option if you’re looking for a smaller boutique-style hotel in a sea of mega size large hotel chains on the Palm. What made this place stand out for me was the staff. Reviewers often mention it but the staff at Voco go above and beyond. In particular CM and Glenys who helped me with everything from room quietness, to Dubai suggestions and a later check out since I had a late flight back. One other highlight of the hotel is their restaurant ‘Maison Mathis’. Diverse tasty food options, reasonable prices for Dubai and fantastic servers.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Roxana

good😍
Stayed 7 nights in Sep 2023