6/10 Okay
PAUL, West Hartford
2 Aug 2025
Could have been a very nice property, but there were some glaring errors.
Pros:
(1) Property is new and in good condition.
(a) The fitness center is good (for a hotel).
(2) It's kept very clean.
Cons:
(1) The room included a PLASTIC spatula with a STAINLESS STEEL frying pan, and the spatula melted a little when I made an omelet. Don't know why someone thought pairing a non-heat resistant spatula with a metal frying pan was a good idea. I had to buy a metal spatula to use the rest of my stay, and when I reported this to the front desk, they didn't even offer to comp me for the new spatula.
(2) The walk-in shower had a shower caddy bolted to a wall perpendicular to the wall with the shower head. You had to be careful not to bump your arms on it every time you turned. They could have bolted it to the same wall as the shower head, underneath where they'd put the soap dispensers.
PAUL
Stayed 6 nights in Jul 2025






















