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Hetland Hall Hotel

4.0 star property

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Photo gallery for Hetland Hall Hotel

Exterior
Restaurant
Solway Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Solway Suite | In-room safe, free WiFi, bed sheets
Deluxe Family Room | In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Place, Dino Park
    ‪4 min walk‬
  • Place, Caerlaverock Wetland Centre
  • Place, Caerlaverock Castle
    ‪16 min drive‬
  • Airport, Carlisle (CAX)
    ‪42 min drive‬

Room options

View all photos for Superior Family Room

Superior Family Room | In-room safe, free WiFi, bed sheets

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, free WiFi, bed sheets

Classic Double Room

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double/ Twin Room

Classic Double/ Twin Room | In-room safe, free WiFi, bed sheets

Classic Double/ Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, free WiFi, bed sheets

Deluxe Family Room

10.0 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Eden Suite

Eden Suite | In-room safe, free WiFi, bed sheets

Eden Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Solway Suite

Solway Suite | In-room safe, free WiFi, bed sheets

Solway Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | In-room safe, free WiFi, bed sheets

Penthouse

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Holiday Inn Dumfries by IHG
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 590 reviews
The price is €106
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn Dumfries by IHG

About this property

Hetland Hall Hotel

Hotel in Dumfries with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a garden are on-site.
Hetland Hall Hotel offers 30 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Dumfries hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hetland Hall Hotel. During your stay, you're just a quick walk from Dino Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and a meeting room
  • On-site recreation includes a playground
  • Just a 4-minute walk from Dino Park and a 5-minute drive from Ruthwell Cross
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Hetland Hall Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 4-star Dumfries hotel is smoke free.

Guests are served a free buffet breakfast.
Hetland Hall Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 471 reviews
Rating 8 - Good. 78 out of 471 reviews
Rating 6 - Okay. 24 out of 471 reviews
Rating 4 - Poor. 6 out of 471 reviews
Rating 2 - Terrible. 4 out of 471 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Angus, Glasgow

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay for a couple of days, friendly staff veey helpful. Lovely grounds and interior. Food was delicious. Would highly recommend and stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first class. Only think I would do differently would be to get a room On the first floor. Missed a bottle of water in the room but to be fair Scottish tap water is fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

An absolute delight from parking up in the beautiful grounds to checking out at the end of my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed amazingly comfortable, food good, room amazing but needs some freshing up on walls(some scuff marks on paint). Would recommend for an overnight stay and will be back at some point.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room comfortable beds

Beautiful room nice and spacious and spotlessly clean. Beautifully decorated.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff friendly and helpful. Rooms were quite hot, however provided a fan.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great restaurant

We stayed at Hetland Hall for one night on our way south, the hotel and grounds are lovely. We checked in and were informed that we'd been allocated a 2nd floor room and there is no lift in the hotel, I'm nearly 70 but there was no offer of a porter to take the case upstairs for us whilst checking in, The room was lovely and the bar and restaurant were both excellent, great food and excellent waiting staff. The breakfast in the morning was first class and again the staff great. The only low light was check in, so if you have an issue with carrying a heavy suitcase up multiple flights of stairs ask for a ground floor room.
Stayed 1 night in Jul 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Edwin, Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel to stay in
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reqlly nice place..lively staff restaurant and the dinosaur park is close by
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay in a great room. Diary Free menu was a welcome bonus - thank you for catering for additional dietary needs! All staff friendly and informative, especially the young guys on reception.
Stayed 1 night in Jun 2025

10/10 Excellent

Eirian

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

VICKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Beautiful hotel with lovely grounds and stylish interiors. Very well maintained and the staff were fantastic. The food was even better than expected, great menu choices too. We were lucky to be upgraded to a honeymoon suite which was stunning and a nice surprise.
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Travelled with partner
Staff were friendly service was great very attentive to everyone
Stayed 1 night in Jun 2025

8/10 Good

Sheila

We loved our stay at Hetland Hall . The staff are very friendly and polite . The only drawback was the view from our room , unfortunately we had a small wall in front of the window.We were on the second floor and the wall spoiled it for us . We would go back but would want to avoid that room
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value and quality

Amazing place I was really impressed with the quality of the room and the food. To be fair I was not expecting such a quality stay for the price as I used both Travelodge and premier inn most weeks and and they charge far more for less quality
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Business traveller
Disliked: Amenities, property conditions & facilities
Too late for dinner too early for breakfast
Stayed 1 night in Jun 2025