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Hetland Hall Hotel

4.0 star property

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Photo gallery for Hetland Hall Hotel

Exterior
Restaurant
Deluxe Family Room | In-room safe, free WiFi, bed sheets
Solway Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Solway Suite | In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Dino Park
    ‪4 min walk‬
  • Caerlaverock Wetland Centre
  • Caerlaverock Castle
    ‪16 min drive‬
  • Carlisle (CAX)
    ‪42 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, free WiFi, bed sheets

Deluxe Family Room

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Penthouse

Penthouse | In-room safe, free WiFi, bed sheets

Penthouse

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double/ Twin Room

Classic Double/ Twin Room | In-room safe, free WiFi, bed sheets

Classic Double/ Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, free WiFi, bed sheets

Classic Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Solway Suite

Solway Suite | In-room safe, free WiFi, bed sheets

Solway Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, free WiFi, bed sheets

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Eden Suite

Eden Suite | In-room safe, free WiFi, bed sheets

Eden Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Holiday Inn Dumfries by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (569)
The price is €166
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Holiday Inn Dumfries by IHG

About this property

Hetland Hall Hotel

Hotel in Dumfries with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a garden are on-site.
Hetland Hall Hotel offers 30 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Dumfries hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hetland Hall Hotel. During your stay, you're just a quick walk from Dino Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and a meeting room
  • On-site recreation includes a playground
  • Just a 4-minute walk from Dino Park and a 5-minute drive from Ruthwell Cross
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Hetland Hall Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 4-star Dumfries hotel is smoke free.

Guests are served a free buffet breakfast.
Hetland Hall Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 326 out of 428 reviews
Rating 8 - Good. 73 out of 428 reviews
Rating 6 - Okay. 20 out of 428 reviews
Rating 4 - Poor. 6 out of 428 reviews
Rating 2 - Terrible. 3 out of 428 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

We had a lovely stay at Hetland Hall. The hotel was clean, staff were friendly & helpful, food was great and the room was amazing. We got upgraded to a suite which made the trip even better. Will definatley be returning.
Stayed 1 night in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable stay Maybe needs some attention to detail. Bathroom window clearly damp and badly marked/ dirty. Needed cleaned.No hand soap to wash hands in bathroom.Had a room with 2 double beds but only 1 hot chocolate.Excellent breakfast but had to make on toast as informed chef was busy ! and missing promised portion of beans in full English.Also repair work to roof just outside our room which started before 9am. Bit noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Stayed 1 night in Apr 2025

10/10 Excellent

Alastair

Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Stayed 1 night in Mar 2025

10/10 Excellent

Mrs J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Enjoyed our weekend stay very much
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Well furnished rooms, extremely comfortable bed. Staff very attentive and friendly. Restaurant has a great A La Carte menu, food delicious and well presented. Cannot recommend this hotel highly enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, beautiful interior and well kept and clean. Superior room was lovely and very spacious. Nice welcome pack of tea, coffee and biscuits. Replenished daily and I got extra tea and milk no problem. Beautiful views. Lovely surroundings and a nice play area for children. Nice for walks. Good parking available and it is for electric vehicles too. Food was lovely and great choices for hot and cold continental breakfast. Evening meals are also good and caters for all budgets and a great choice. Our only issue was with rowdy adults who let their children run riot to the early hours of the morning. They were part of a wedding party that were staying and having their function and catering there. I did notify the receptionist on our check out. There had been a few complaints. Other than that we really enjoyed our stay and would definitely stay again.
Stayed 2 nights in Feb 2025

8/10 Good

John

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant everything

I chose here due to it being the perfect location and being the right price. I’m so pleased I did because the place and the team exceeded my expectations by a long way. Service, food, drinks all of the highest quality. Evening meal served in a really nice room, same as breakfast. The room I had was 205 and it was clean, comfy, spacious. I’m already thinking of reasons to return. Thank you
Stayed 1 night in Jan 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, lovely staff. Superb food
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what i needed

Was just what we needed was absolutely amazing. Going to try and book there once a month if i can. The view from the room was stunning can't fault it.
Stayed 1 night in Dec 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great hotel, beautiful and clean. Lovely staff and food, atmosphere. Sofa beds a bit small for my kids to share but apart from that very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Derek

Staff were very pleasant and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay as usual
Stayed 1 night in Dec 2024

10/10 Excellent

Chee Weng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly memorable! Hotel setting and facilities were excellent! Staff very friendly and helpful! Food was superb! First class value for money! Five stars all round!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant staff good exceptional
Stayed 1 night in Nov 2024