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Holiday Inn Dumfries by IHG

3.0 star property

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Photo gallery for Holiday Inn Dumfries by IHG

Standing proudly in the heart of the city, this historic building boasts a striking red brick facade and a distinctive tower.
Cozy living room with a fireplace, comfortable seating, and a large mirror above the mantel.
Enjoy a meal in our dining area with round tables, comfortable seating, and beautiful views of the outdoors.
Welcome to our reception area, featuring a central desk with a flat top and framed artwork on the walls.
Stroll through the beautifully maintained garden, lined with lush greenery and a historic building with a distinctive tower.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Dumfries Ice Bowl
    ‪4 min drive‬
  • Dalscone Farm Fun
    ‪5 min drive‬
  • Mabie Forest Park
    ‪10 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Dumfries by IHG

Hotel in Dumfries with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and conference space.
Holiday Inn Dumfries by IHG offers 71 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 33-inch LED televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Dumfries hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Holiday Inn Dumfries by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Burns' mausoleum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Brasserie 59, a brasserie that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Burns' mausoleum and a few minutes from Devorgilla Bridge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Dumfries by IHG. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Dumfries hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Brasserie 59 – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Holiday Inn Dumfries by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 569 reviews
Rating 8 - Good. 202 out of 569 reviews
Rating 6 - Okay. 59 out of 569 reviews
Rating 4 - Poor. 21 out of 569 reviews
Rating 2 - Terrible. 18 out of 569 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

vandan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booking executive suit for 2 adults 1 kid as executive suit had seperate bed. But 2nd bed was sofa bed with slim mattress. It was not comfortable to sleep as matress was very thin and hardly protecting back from hurting due to bed's rods.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay

Thoroughly enjoyed our stay.Check in was quick and friendly.Room was excellent. Breakfast was first class.John was very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jim

Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, property conditions & facilities

An okay hotel with noisy air-conditioning

Hotel on the whole was nice but the air-conditioning unit was so noisy I had to shut it down. The staff all did their job, but there wasn’t a very welcoming feel and there appear to be an issue between the staff and managerin the restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Very nice place. Bit out of town, slightly too far to walk. Rooms are modern, old part of the Hotel is meeting rooms and bar area. Only issue was the Aircon, which set at low setting didn't really make any difference to the temp. Might have been bust I suppose. Shower fab though and breakfast was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

john

Perfect stay at this lovely hotel

Absolutely wonderful stay at Holiday Inn Dumfries. The hotel was perfect in every way from the room to the friendliness and helpfulness of all the staff. I cannot fault anything about our stay so thank you so much.
Stayed 2 nights in Mar 2025

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Easterbrook Hall and handy for attending a concert. The only issue with the facilities was the poor number of tv channels available.
Stayed 2 nights in Mar 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable, very welcoming

Original hotel was cancelled so last minute booking. Hotel was very clean, staff welcoming and helpful. Breakfast and car parking good. Better than the images probably portray.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very pleasant experience. Will definitely book again
Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

All good nice and clean
Stayed 1 night in Feb 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was spotless and the rooms were warm. Brilliant setting and very quiet. I'm just glad we didn't book a table for dinner as people were waiting for ages and giving up and going else where. Would recommend the hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Stayed 2 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday getaway.

Birthday getaway. Plenty of free parking. Surtounded by nice historic buildings and park land. (Ex psychiatric hospital wards) but actual hotel is a new build. Food was fine and room was clean, warm and quiet. Dog friendly although we didn't have one.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

A

Stayed 1 night in Jan 2025

10/10 Excellent

sean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is outstanding. Extremely clean, convenient location. I would highly recommend. I would also like to thank the front office staff for being absolutely brilliant. Also, I’d like to thank the restaurant. Staff always pleasant and kind. Also a shout out to housekeeping who did an excellent job. Thank you so much.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

new years eve

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Leona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated

Staff friendly and helpful. Room smelt - duvet of stale urine - didn't sleep wy all. Breakfast good.
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Stayed 2 nights in Dec 2024

8/10 Good

Lesley

Liked: Staff & service

One night stay

It was ok as it was only for 1 night where the toilet roll hangs in the bathroom was dirty which my husband told reception about other than that it was ok
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Pleasant helpful staff, good breakfast. Room was clean and comfortable enough. Decor in hallways and corridors is a bit tired.
Stayed 1 night in Dec 2024