Thunderbird Motor Inn

2.5 star property

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Room options

View all photos for 1 Queen Bed, Non Smoking

1 Queen Bed, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Non Smoking

2 Queen Beds, Non Smoking | Premium bedding, soundproofing, iron/ironing board, free WiFi

2 Queen Beds, Non Smoking

7.4 out of 10
Good
(27 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Kitchenette

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

Thunderbird Motor Inn

Motel in Duncan with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and express check-out. Housekeeping is available on request.
Thunderbird Motor Inn offers 32 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, bidets and complimentary toiletries.

This Duncan motel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Thunderbird Motor Inn. During your stay, you're just a quick walk from Cowichan Aquatic Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include newspapers, a business centre and laundry facilities
  • Just a 4-minute walk from Cowichan Aquatic Centre and 4 minutes on foot from World's Largest Hockey Stick
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Thunderbird Motor Inn also features a garden, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Duncan motel.

York Street Diner – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • York Street Diner

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with pets must contact this property in advance to ensure the availability of a pet-friendly room.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Weight limit: 60 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Thunderbird Motor Duncan
Thunderbird Motor Inn
Thunderbird Motor Inn Duncan
Thunderbird Motor Inn North Cowichan
Thunderbird Motor North Cowichan
Thunderbird Motor
Thunderbird Motor Inn Motel
Thunderbird Motor Inn Duncan
Thunderbird Motor Inn Motel Duncan

Thunderbird Motor Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 243 out of 758 reviews
Rating 8 - Good. 289 out of 758 reviews
Rating 6 - Okay. 130 out of 758 reviews
Rating 4 - Poor. 55 out of 758 reviews
Rating 2 - Terrible. 41 out of 758 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staircase leading to second floor rooms has loose treads and is dangerous. Stains in carpet and furniture lead to a bad first impression.
Stayed 1 night in Jul 2025

6/10 Okay

kyle

Locatoin is good, but area has lots of homeless people in the area.
Stayed 2 nights in Jul 2025

8/10 Good

karen

Disliked: Amenities, property conditions & facilities
Terrible area lots of homeless .the room was as expected for the age of the building. The bed was goid
Stayed 1 night in Jul 2025

6/10 Okay

Atul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Bed was comfortable, though we booked for 2 adults and 2 kids, somehow we get only one Queen size, manageable for one night as additional couch was provided in room. Lots of food chains are in walkable distance so it is plus, overall it's good for one night stay in this budget option. Cons: Property is little old, there were some wear and tear issues in my room. Like couch was ripped, sync was broken (though usable), scratched tv screen, little stinky room.
Stayed 1 night in Jul 2025

8/10 Good

XIAOXIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the property. but a little bit noisy
Stayed 2 nights in Jul 2025

8/10 Good

Cong, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay
Stayed 2 nights in Jul 2025

8/10 Good

CA Aman

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and quite rooms. Rougher area of Duncan but typical for cities these days, my husband had to park in an outer parking spot to the road and we’re pretty sure his back truck tire was urinated on, so that wasn’t super awesome lol
Stayed 2 nights in Jul 2025

6/10 Okay

Spencer

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The rooms are clean and the service is good—overall, a practical place to stay in Duncan. However, what’s eye-opening and a bit nerve-racking is the number of homeless people around the property, with some even sleeping in the parking lot. While the hotel itself is fine, the surrounding area can feel uncomfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service
Property was clean and staff excellent but the area was uncomfortable with people sleeping on the sidewalk
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Not what I expected. Only stayed here because the hotel choices in Duncan are limited. They would not give us fresh towels during our three day stay. The room had an odd odor and the tv did not work. I also did not care for the homeless encampment down the street. Worst hotel I've stay in since my university years. The pictures are nicer than the rooms.
Stayed 3 nights in Jun 2025

6/10 Okay

Karmjit

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Anqi

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pretty good but just too loud and a little bit of dirty
Stayed 1 night in Jul 2025

6/10 Okay

Sajjad

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Gordon

At first when we checked in we were given a corner room upstairs. No natural light and couldn’t be more further away from the stairs on both ends so carrying all the luggage and a baby was going to be difficult. Immediately went down to ask to switch rooms. We asked for a couple of different options but were told that they were saved for some regulars which didn’t seem fair as we were there first. Some bug traps in the outlets and beds were firm. Definitely a motel feel.
Stayed 2 nights in Jul 2025

8/10 Good

Antonio, Edmonton

Travelled with partner
Clean and easy access to Main Street & highway Overall, fairly average.
Stayed 1 night in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
No working smoke detectors in room
Stayed 1 night in Jul 2025

6/10 Okay

Perry

Travelled with family and small children
Property is quiet being next to a major highway and no one really bothers you
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
This is a good basic motel that unfortunately is in a scary neighbourhood. Room was clean and had good linens. Furniture was basic. It appears the owners do their best to maintain the place. It’s unfortunate that adjacent buildings are boarded up or burned out with a number of street dwellers hanging around.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Like the air conditioning!
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Liked: Staff & service
Convenient. Close to the highway. Not the nicest area of the city
Stayed 1 night in Jul 2025

8/10 Good

Herman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is good, but the street condition around it may not always be that pleasant. Still, It is close to the sports centre and swimming pool and several restaurants so the location is not bad. However, there was basically no public transportation at all. I cannot see any buses, and I cannot use uber, so I ended up calling Duncan country cabs, which was great.
Stayed 2 nights in Jul 2025

6/10 Okay

Nicky Rose

Travelled with partner, Travelled with group
Liked: Staff & service
Good for a 1 night stay
Stayed 1 night in Jul 2025

4/10 Poor

Likun

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe and dirty
Stayed 1 night in Jul 2025