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Best Western Plus Dunfermline Crossford Keavil House Hotel

4.0 star property

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Photo gallery for Best Western Plus Dunfermline Crossford Keavil House Hotel

Indoor pool, pool loungers
Aerial view
Restaurant
Couples treatment room(s), body treatments, hot stone massages
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Crossford, Dunfermline, Scotland, KY12 8NN
  • Place, Dunfermline Golf Club
    ‪6 min walk‬
  • Place, Knockhill Racing Circuit
    ‪15 min drive‬
  • Place, Edinburgh Castle
    ‪38 min drive‬
  • Airport, Edinburgh (EDI)
    ‪24 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed (Family)

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed (Family)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed) | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Comfort Standard Twin Room

  • Sleeps 2

Comfort Standard Double Room

  • Sleeps 2

Executive Family Room

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Dunfermline by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 995 reviews
The price is €73
includes taxes & fees
22 Mar - 23 Mar
Holiday Inn Express Dunfermline by IHG

About this property

Best Western Plus Dunfermline Crossford Keavil House Hotel

This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Best Western Plus Dunfermline Crossford Keavil House Hotel offers 69 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dunfermline hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Dunfermline Crossford Keavil House Hotel. During your stay, you'll be within walking distance of Dunfermline Golf Club. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes on foot from Dunfermline Golf Club and a 4-minute drive from Pittencrieff Park
  • Pets welcome for a fee
Best Western Plus Dunfermline Crossford Keavil House Hotel offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 161 square feet (15 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Best Western Plus Dunfermline Crossford Keavil House Hotel. Self parking is free.

This 4-star Dunfermline hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 9:30 AM.
Best Western Plus Dunfermline Crossford Keavil House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 161 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 27 December.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Plus Keavil House Hotel
Best Western Plus Keavil House Dunfermline
Best Western Plus Keavil House
Best Western Plus Keavil House Hotel Dunfermline
Best Western Plus Crossford Keavil House Hotel
Best Western Plus Dunfermline Crossford Keavil House
Best Western Plus Crossford Keavil House
Best Western Keavil Hotel
Dunfermline Best Western
Best Western Dunfermline
Best Western Plus Dunfermline Crossford Keavil House Hotel Hotel

Best Western Plus Dunfermline Crossford Keavil House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 707 reviews
Rating 8 - Good. 211 out of 707 reviews
Rating 6 - Okay. 94 out of 707 reviews
Rating 4 - Poor. 34 out of 707 reviews
Rating 2 - Terrible. 33 out of 707 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

LINDA

Stayed 2 nights in Nov 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, curtains were dirty but everything else clean, unexpected closure of the spa which was the main reason I picked here, unfortunately I had guests in the next room which didn't respect the notification saying quiet space....we don't all want to get up early, spa was superb on my first night, unfortunately didn't get back in due to its closure
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great breakfast nice hotel
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
The staff were very friendly and the hotel was in reasonable condition.The restaurant menu was the same for the 3 x nights and the food was average.On the Sat night the restaurant area was very cold.
Stayed 3 nights in Nov 2025

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and dealt with issue with heating excellent after we emailed
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Room didn't have heating on the whole time we were there even though got told it would be on at 5:30pm and had asked reception several times why it wasn't on and that the room was cold apart from that the stay was good!
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

2/10 Terrible

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
We had an extremely disappointing stay in room 1. I’ve stayed here before recently and although the corridors smelt and the room was quite dated it was roomy and reasonably clean. This time however the corridor up to the room had a very strong stale smell. The room itself was full of moisture and smelled damp. It was incredibly difficult to open the window and took both of us to open. We had to move a set of drawers to get to the window and there was a thick coating of dust under the drawers and rubbish p from previous guests. The window had no mechanism to keep it open so we had to use our own belongings. The tap spurted out water as soon as the tap was turned and covered me in water, when the taps were on they were incredibly loud. The shower itself was very old and impossible to use, the water was either far too cold or dangerously hot and couldn’t be used. The furniture in the room was old and smelled really bad so couldn’t be used.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra Ellen

Stayed 4 nights in Nov 2025

6/10 Okay

Shirley

Liked: Amenities
Disliked: Cleanliness, staff & service
room extremely dusty breakfast expensive floating in grease expensive for drinks and no inter action to make welcome spa and pool good certainly not like other best western
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, amenities, property conditions & facilities
Staff nice room clean and huge bed great
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and tidy and breakfast was good
Stayed 2 nights in Nov 2025

8/10 Good

Miranda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean rooms! Lovely spa with saunas and other amazing amenities for hotel guest! Would recommend for a relaxing night stay!
Stayed 1 night in Nov 2025

8/10 Good

Steven

Business traveller
Liked: Staff & service, amenities
Nice hotel, dated traditional decor in the room, floor was very creaky and could do with a few nails. Carpet had burn marks and stains. Food was good and staff were pleasant and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities
Excellent cleaning Staff was so nice Nicla was so helpful she was very polite with us and giving a good service my partner was so happy about her service and up grade our room
Stayed 1 night in Nov 2025

8/10 Good

Ashley

Stayed 3 nights in Oct 2025

2/10 Terrible

Jason

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room wasnt superior advertised with 4 poster bed , just normal double , no gowns heating on full and only able to open window an inch so room red hot all night
Stayed 1 night in Nov 2025

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment
Stayed 4 nights in Oct 2025

6/10 Okay

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was horrific. We arrived at 4pm to be told one of our rooms wasn't ready. When I said "but check-in was from 3" the lady replied "Yes I know!" when I asked what time the room would be available she said that she didn't know and there was nothing she could do and would get a manager to speak to us - still waiting to speak to the manager. Audrey - the other lady on reception was amazing. She really saved the day! Her service was first class and she was so helpful she really made the stay a positive experience for us. Apart from that other receptionist, whose name I didn't get, the other staff were great too. Dinner was delicious but breakfast was disappointing- no clean bowls at the cereal, food not being replenished when it was low. I went to the hot food and there was 1 sausage, no eggs and only 2 rashers of bacon left. This should constantly be topped up. Room was clean although a bit dated. Wifi was rubbish in the room.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All facilities excellent
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Property conditions & facilities, room comfort
The food was a bit bland
Stayed 2 nights in Oct 2025

6/10 Okay

Jim

Business traveller
Liked: Cleanliness, staff & service
Very clean but uncomfortable bed nice hotel just dated.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

6/10 Okay

Elaine

Travelled with family
Disliked: Cleanliness
Room could use a better clean. Attention to high dusting needed. Bathroom radiator, toilet roll holder built up dust from a long time. Swing bin broken and dirty. Light switches dirty. Net curtains ripped. Bathroom radiator only worked one night so couldn’t head the towels. Hair from previous guests left in bath plug hole. Staff were nice and pleasant however. Other guests were quite loud in rooms next door on a couple of nights so didn’t sleep well those nights. Wasn’t a fan of the buffet full breakfast. Eggs overcooked as sitting a while. Fresh to order is always best. I only ate cereal and ham and cheese after my first cooked breakfast. Evening meals were nice but a small menu to choose from.
Stayed 5 nights in Oct 2025

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness
Arrived late Friday night, checked in and went to room. Found cobwebs on the ceiling, stains on the lamp shades, and hair all over the carpet. Looked like a hoover had never been used, utterly disgusting. Moved to another room which was no better and bathroom was worse. There were several large cracks in the sink and what looked like faeces on the curtain. The sink had been painted, presumably to hide the crack, but was also chipped and broken. The TV guide didn’t work as the date was set for 6 months previously, and a quarter of the mirror was missing. The last occupants also left dirty socks and even though we informed reception, no one came to remove them. The price of our meal was reimbursed as an apology but we won’t be back. The receptionist did say that the cracked sink has been like that for months, so they were certainly aware. Such a shame as the hotel looks beautiful from the outside, the food was good and the gardens are lovely, but not worth sleeping in a dusty, unhygienic room for.
Stayed 2 nights in Oct 2025