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Delta Hotels Durham Royal County

4.0 star property

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Photo gallery for Delta Hotels Durham Royal County

Exterior
Al fresco dining, serves lunch and dinner
1 bedroom, premium bedding, down duvets, in-room safe
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

View in a map
Old Elvet, Durham, England, DH1 3JN
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪6 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, River View

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, River View

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Family Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Delta Hotels Durham Royal County

Riverside hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Housekeeping is available once per stay.
Delta Hotels Durham Royal County offers 150 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Delta Hotels Durham Royal County. During your stay, you're just a quick walk from Durham Indoor Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Durham Indoor Market and 4 minutes on foot from St. Nicholas Church
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and a garden are also featured at Delta Hotels Durham Royal County. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Delta Hotels Durham Royal County was completed in March 2021.

This Victorian Durham hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Cast Iron Grill – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Paddy and Scott's – This coffee shop serves lunch and light fare. Open selected days.
Cast Iron Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Cast Iron Terrace – This bar serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cast Iron Bar
  • Cast Iron Grill
  • Cast Iron Terrace
  • Paddy and Scott's

Things to do

  • 24-hour gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1630
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - March 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.50 for adults and from GBP 8.00 for children
  • Fee for in-room wireless Internet: GBP 10.00 per day (rates may vary)
  • Self-parking fee: GBP 11.00 per day
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durham County Marriott Hotel
Durham Marriott Hotel Royal County
Durham Marriott Royal County
Marriott Hotel Royal County
Marriott Royal County
Durham Marriott Hotel Royal County
Delta Hotels Durham Royal County Hotel
Delta Hotels Durham Royal County Durham
Delta Hotels Durham Royal County Hotel Durham

Delta Hotels Durham Royal County Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1009 reviews
Rating 8 - Good. 279 out of 1009 reviews
Rating 6 - Okay. 83 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay,
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Stayed 3 nights in Aug 2025

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Cleanliness
Has the potential to be much more, parts are very tired and our room was quite noisy. On check in the young male receptionist was brilliant and went above and beyond, his female counterpart was, in complete contrast, surly and rude. Breakfast was disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgrade

Fast efficient check in with an upgrade to a suite!
Stayed 1 night in Aug 2025

6/10 Okay

Vicky

Business traveller
Liked: Amenities
Disliked: Cleanliness
The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.
Stayed 3 nights in Aug 2025

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Expedia website was not upfront about the £11 per night parking charge. The hotel was a bit of a maze to get to room(lift, corridor, ramp, stairs, corridor). Typically soulless corporate hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy generator running at 3am for hours. Then hammering and drilling at 8am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again and recommend

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Hotel.

The perfect hotel! Room 229, more like an apartment than hotel room. All spotless, and extremely helpful staff. Breakfast was usual buffet style woth plenty of other options if needed. Local for everything that was needed myself as well.
Stayed 2 nights in Aug 2025

4/10 Poor

Chia-An

Disliked: Cleanliness, staff & service, amenities
From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....
Stayed 1 night in Aug 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel

Goid comfy bed in a nice room we were upgraded without extra cost. Wifi a bit patchy when the hotel was busy. No problem at all parking although of course there is the extra cost. Good location for central Durham
Stayed 2 nights in Aug 2025

2/10 Terrible

Chia-An

Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with history which was central to the centre of Durham. The staff were helpful and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to rest on our journey up north. The staff was helpful, the beds were comfy, and the room was unexpectedly large for England. Breakfast was delicious. Only bad part was that there were not enough usb charging ports by the bed, but it’s not a big deal. Probably our best stay on our England trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice 2 night stay at the Delta Durham. Staff were friendly and eager to help. One small issue was that we were not made aware at check in that we had to opt in to having our room serviced and therefore this was not carried out after our first nights stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicholas

Stayed 4 nights in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, quiet hotel close to old Durham. Staff were very friendly and helpful, and particular kudos to those working the evening shift in the restaurant and bar.
Stayed 2 nights in Jul 2025

6/10 Okay

AE

Liked: Cleanliness, property conditions & facilities, room comfort
Good location Comfortable room Clean room and bathroom
Stayed 2 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Just an on the spur decision to visit Durham great place like a mini York
Stayed 1 night in Jul 2025

10/10 Excellent

stefan, Alcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very comfortable pillows
Stayed 1 night in Jul 2025