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The Avenue

3.0 star property

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Photo gallery for The Avenue

Bar (on property)
Exterior
Double Room, Ensuite
Food and drink
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Bar

Explore the area

View in a map
Avenue Street, High Shincliffe, Durham, England, DH1 2PT
  • Place, Durham University
    ‪5 min drive‬
  • Place, Durham Castle
    ‪7 min drive‬
  • Place, Durham Cathedral
    ‪7 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Avenue

A restaurant, a bar/lounge and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.
The Avenue offers 6 accommodations.
During your stay at The Avenue, you'll be close to Durham University. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Just a 5-minute drive from St. Nicholas Church and a few minutes from Gala Theatre Durham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3-star Durham hotel is smoke free.

The Avenue has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Family friendly

  • High chair

Guest services

  • No housekeeping service

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avenue Inn Durham
The Avenue Inn
The Avenue Durham
The Avenue Bed & breakfast
The Avenue Bed & breakfast Durham

The Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 161 reviews
Rating 8 - Good. 58 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 6 out of 161 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mark

Liked: Staff & service, amenities
Friendly staff and a nice pub.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were super friendly and helpful from Caitlin behind the bar, Chef and Lisa who served us breakfast.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Margaret Ruth

Liked: Cleanliness
Friendly staff great breakfast
Unless you’re shorter than 5 ft 4 mind your head!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Cameron

Liked: Staff & service
Firstly, the location in the Hotels.com app is different to the postcode. Staff were incredibly friendly, from check-in, the breakfast, to check-out. Bathroom could do with a really deep clean, likewise tea and coffee station
Stayed 1 night in Feb 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
A lovely hotel. Very nice staff. Very clean. Lovely rooms. Well priced. Just a bit far out of the city centre without any local shops ect around if you needed anything
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

TIMOTHY

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good room, excellent breakfast, a lovely bar and beautiful location. Would definitely stay again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Fab stay here, lovely room, delicious food and great entertainment, would definitely recommend.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Catherine

Liked: Staff & service
had a lovely couple of days staying here the staff was brilliant clare and the team was so helpful full of information and was very welcoming
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and comfortable. However, the location is listed wrong, this is not in Durham but a 5 minute drive out the city. Also, double check if your room includes breakfast as all correspondence said we had breakfast included but the expedia booking did not.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Room was great good bed, great duvet and shower has good pressure and hot water. Heating great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly. Excellent stopover. Make sure you check you understand the location (the written address is fine but Expedia's own map seems to show the location as being close to the centre of Durham, which it is not).
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing,lovely staff, great food, lovely room and a comfy bed. I highly recommend this hotel
Stayed 1 night in Jan 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little with good pub food and friend welcoming staff. Will definately stay again!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely pub just outside Durham in High Shincliffe. It’s nicely done up and a mix of locals and travellers like me. The food is well priced and the drinks list extensive. The rooms are clean and comfortable. I LOVED my full English breakfast. You cannot fault this place for the price.
Dinner. The bacon burger.
Delicious full English
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pub, close to Durham city centre for a visit.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Spot on great place great staff
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Patrick

Disliked: Staff & service
Can't rate the hotel room or facilities itself because we didn't end up staying due to a family emergency. However I can rate the customer service, which we found to be poor, since they ignored multiple emails in advice of our stay advising of this.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff unbelievably helpful and friendly. Have stayed here in the past and will stay here again.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Mike

Liked: Staff & service
Disliked: Room comfort
Bar and bar food are good. The room was very cold with no way of heating, even in bed! The shower was a trickle of water if you wanted any hot water, no pressure.
Stayed 1 night in Dec 2025
Verified

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking available

Beautiful pub providing accommodation. Very clean, comfortable and friendly. Shower unit was a little small but plenty of hot water. Off street parking available.
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good friendly stay.

The best compliment I can give is that we will be back again. What really stood out apart from the comfy rooms and fantastic breakfast was how helpful and willing the staff were to rectify any concerns or issues.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Martin

Liked: Staff & service
Good links north and south
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location less than10 minutes from Durham, so the perfect base without the price tag of Durham hotels. The staff where friendly and welcoming. The cooked breakfast was very tasty and plentiful. We did not try the dinner options, but it's a lovely, friendly pub. Our room was a great size and the bed was comfy with a lovely feather duvet. Would definetly stay again. Alina & Steve
Stayed 1 night in Apr 2025