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Citrus Hotel Eastbourne by Compass Hospitality

3.0 star property

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Photo gallery for Citrus Hotel Eastbourne by Compass Hospitality

Lobby sitting area
On the beach
Exterior
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Sea View | Desk, free cots/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
King Edwards Parade, Eastbourne, England, BN21 4EB
  • Place, Eastbourne Beach
    ‪3 min walk‬
  • Place, Congress Theatre
    ‪3 min walk‬
  • Place, Devonshire Park Lawn Tennis Club
    ‪8 min walk‬

Room options

View all photos for Double Room

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Desk, free cots/infant beds, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Sea View Suite

Desk, free cots/infant beds, free WiFi, bed sheets

Sea View Suite

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Desk, free cots/infant beds, free WiFi, bed sheets

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Desk, free cots/infant beds, free WiFi, bed sheets

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for Double and Single room

Desk, free cots/infant beds, free WiFi, bed sheets

Double and Single room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Flat-screen TV

Family Studio Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Mobility Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room, Mobility Accessible

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 24-Hour Stay Double Room

Desk, free cots/infant beds, free WiFi, bed sheets

24-Hour Stay Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard King Room With Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a window with curtains, and artwork on the wall.

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room And Walk-In Shower - Disability Access

Bathroom | Free toiletries, hair dryer, towels

Twin Room And Walk-In Shower - Disability Access

  • Sleeps 2
  • Free Wi-Fi

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About this property

Citrus Hotel Eastbourne by Compass Hospitality

This hotel features a restaurant, a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities.
Citrus Hotel Eastbourne by Compass Hospitality offers 50 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citrus Hotel Eastbourne by Compass Hospitality. During your stay, you're just a quick walk from Devonshire Park Lawn Tennis Club. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Congress Theatre and Eastbourne Heritage Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Citrus Hotel Eastbourne by Compass Hospitality. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Eastbourne hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Citrus Hotel Eastbourne by Compass Hospitality has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Street parking available
  • Parking on site (GBP 2 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 9 for adults and GBP 5 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 9 for adults and from GBP 5 for children
  • Self-parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality

Citrus Hotel Eastbourne by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 173 out of 610 reviews
Rating 8 - Good. 228 out of 610 reviews
Rating 6 - Okay. 129 out of 610 reviews
Rating 4 - Poor. 47 out of 610 reviews
Rating 2 - Terrible. 33 out of 610 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Clean helpful great stay
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tracy

Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly staff, rooms are very tired and the shower was abysmal!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, rooms are tired but clean. Cannot complain for that price
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't take any pets to the hotel. I was able to access the internet most of the time.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mary

Good breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

charley

Liked: Cleanliness, amenities, property conditions & facilities
Was nice and cosy. Very spacious room we where upgraded to the family suite.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

dean

Liked: Cleanliness, staff & service
I was disappointed. Yes, it is by the beach. But the internet service was unacceptable. They had something (construction?) making a grinding noise off and on. The continental breakfast was mediocre.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Enjoyed the stay, staff were excellent
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Clean room easy accessibility
Stayed 1 night in Dec 2025
Verified

6/10 Okay

G M

Disliked: Cleanliness
Fine, staff nice enough, wasn't particularly clean (rubbish down the back of the bunk bed). Good location.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Elena

Disliked: Cleanliness, amenities
Stunning location, beautiful beach.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

It was a very clean and tidy place, the staff were very friendly and obliging
Stayed 3 nights in May 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Lovely staff, hotel clean and simple
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right near the sea. staff were so welcoming
Stayed 1 night in Jun 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Greeted at a staffed Reception
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Stayed 1 night in Oct 2024
Verified

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location great price
Stayed 1 night in Sep 2024
Verified

8/10 Good

John

Liked: Staff & service
Really big room, with seaview. Breakfast selection was ok but note, it is only a Continental breakfast, plus beans, scrambled and hard boiled eggs
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Rebecca

Disliked: Cleanliness
The lady on the front desk was kind and helpful. The room was not clean - mud over the floor, hair in the bathroom. Didn’t feel like a particularly pleasant stay and won’t do so again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming. Great location for the beach
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a lovely room with warm welcome.

We were welcomed warmly to the hotel.Our room was huge and looked directly onto the beach. There was a choice of bath and shower or level access shower. All the staff we met were friendly and the reception area has been refurbished since our last stay with a new breakfast room and bar. The room was clean with good heavy curtains.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, spacious room, very friendly staff, good value for money
Stayed 1 night in May 2024
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service
The Hotel was a good price compared to others in the area and it was cleaan and convenient.
Stayed 1 night in Apr 2024