The Pier Hotel

3.5 star property

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Photo gallery for The Pier Hotel

Reception
View from property
Deluxe Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Lift

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
4 Grand Parade, Eastbourne, England, BN21 3EH
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Eastbourne Pier
    ‪2 min walk‬
  • Place, Eastbourne Bandstand
    ‪6 min walk‬

Room options

Standard Double Room, Sea View

  • Sea view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Single Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Room

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Family Apartment

  • 35 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

Basic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Basic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Single Room, Sea View

  • Sea view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

The Pier Hotel

This smoke-free hotel features free Wi-Fi in public areas.
The Pier Hotel offers 31 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Our customers tell us that they can't get enough of the helpful staff at The Pier Hotel. During your stay, you're just a quick walk from Eastbourne Bandstand. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • 13 minutes by foot from Devonshire Park Lawn Tennis Club and a 5-minute drive from South Downs National Park
WiFi is free in public spaces.

This Victorian Eastbourne hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Outdoors

  • On the beach

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the lift.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pier Hotel Eastbourne

Hotel The Pier Hotel Eastbourne

Eastbourne The Pier Hotel Hotel

The Pier Hotel Eastbourne

Pier Eastbourne

Hotel The Pier Hotel

Pier Hotel

Pier

The Pier Hotel Hotel

Pier Hotel Eastbourne

The Pier Hotel Eastbourne

The Pier Hotel Hotel Eastbourne

The Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 295 reviews
Rating 8 - Good. 103 out of 295 reviews
Rating 6 - Okay. 46 out of 295 reviews
Rating 4 - Poor. 22 out of 295 reviews
Rating 2 - Terrible. 18 out of 295 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good value for money
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would recommend
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice hotel

Nicely situated hotel, clean and comfortable with lovely helpful staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, really nice staff, central to everything we went to.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and hotel with character. Would stay again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, close to the pier and the walkable distance for shopping
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, lovely staff. Was greeted as we walked in and given a free upgrade - great price for stay
Stayed 1 night in Jul 2024
Verified

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Went for 1 night good location High street a short walk.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Brian

Perfect for a couple of days and well worth the money
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and friendly staff, very clean hotel, fantastic service,thank you
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
I had a great room and the staff were accommodating.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic welcome
Stayed 1 night in Feb 2025
Verified

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to evergthing Good location
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful and charming staff
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Ms Carolyn E

Liked: Room comfort
Disliked: Cleanliness

Great location

Location was perfect hotel just needs a little improvement in the rooms and housekeeping but exactly in the area we wanted
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a short stay, plenty of room

Angela was welcoming and helpful, the gentleman on reception in the evening was really helpful too when we had a late query. Great location and what we needed for an overnight.
Stayed 1 night in Apr 2023
Verified

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel .

Old hotel but looks to have been refurbished to a good standard .Room was overlooking the sea front and a good breakfast to start the day .Parking available with a hotel voucher at two pounds a day
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with very friendly and helpful staff. Would definitely return
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pier Hotel, excellent service

The staff at The Pier hotel were just fantastic!!super friendly, welcoming and helpful. We were staying for the Eastbourne triathlon and it transformed our weekend.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location though parking sometimes difficult
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

I stayed for three nights at The Pier Hotel & I was very happy with the location, the hotel & the staff. Top place. Would recommend!
Stayed 3 nights in Aug 2023
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small but very nicely decorated. Great view of the pier. Breakfast was very tasty, plenty of choice and a reasonable price.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful dining room
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night and wish it had been longer. Lovely comfortable room and beautiful views. Service also excellent, will definetly come again.
Stayed 1 night in Sep 2023