2/10 Terrible
Susan
1 Nov 2025
I booked one room (sleeps 3 persons a queen bed with a couch) as my 2 children that study at the local university came with us to the airport to see us off. We booked a room to wait for our flight and didn't plan on sleeping. After I checked in the man who checked me in rudely stopped me before I got on the elevator saying I can't have four individuals in a three person room due to fire code. I gave my kids my keys sent them to the room, booked another room, put my bags in the room and we all went downstairs to eat together at a table. I spent $200 on a room I didn't need to have supper (not in the room) with my 2 girls who came to the airport to see their parents off before they left back to the USA. Not to mention the money isn't the worst part hire staff that treat your Hilton rewards members and all individuals like they are welcomed guests rather than leave them considering which other hotel chain could better meet their needs. The was the worst hotel experience I've had in the last couple of years and we have been traveling a lot lately.
Susan
Stayed 1 night in Oct 2025




















