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Malmaison Edinburgh City

4.0 star property

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Photo gallery for Malmaison Edinburgh City

Club Double Room | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Interior
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Buchan House, 21-22 St Andrew Square, Edinburgh, Scotland, EH2 1AY
  • Place, St. Andrew Square
    ‪1 min walk‬
  • Place, George Street
    ‪1 min walk‬
  • Place, Princes Street
    ‪3 min walk‬
  • Airport, Edinburgh (EDI)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

9.0 out of 10
Wonderful
(54 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | In-room safe, desk, laptop workspace, blackout curtains

Club Double Room

9.2 out of 10
Wonderful
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Club Twin Room

9.8 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains

Club Deluxe Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout curtains

Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | In-room safe, desk, laptop workspace, blackout curtains

Cosy Double

9.6 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Malmaison Edinburgh City

Hotel with a restaurant, steps from George Street
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Malmaison Edinburgh City offers 72 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Malmaison Edinburgh City's great location gets high marks from our customers. During your stay, you're just a quick walk from George Street. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Steps from George Street and 10 minutes on foot from Royal Mile
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Malmaison Edinburgh City also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 4-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – On-site brasserie.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 17 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 17.00 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Edinburgh City Hotel
Malmaison Edinburgh City Edinburgh
Malmaison Edinburgh City Hotel Edinburgh

Malmaison Edinburgh City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1010 reviews
Rating 8 - Good. 218 out of 1010 reviews
Rating 6 - Okay. 74 out of 1010 reviews
Rating 4 - Poor. 30 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Stayed 1 night in Oct 2025

10/10 Excellent

William, Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, adequate size. Lighting was a little low in both the bathroom and bedroom. I couldn’t adjust temperature and it was a bit warm at night. Staff were pleasant and helpful.
Stayed 1 night in Oct 2025

4/10 Poor

kelsey, Seattle

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed here for two nights in a suite. Our experience was just ok. The food was good, the blackout curtains were nice after a long flight, and we met a nice gentleman who was part of the housekeeping staff. The negatives outweighed the positives though. The bed was rock hard and we woke up stiff. People we met at breakfast had the same experience. The blonde girl at the front desk was quite rude when we called down, even hanging up on me before I was finished speaking. Either she was having a rough day or her personality is not well suited for hospitality. The drains in the bathroom didn’t work properly so the shower and sink were constantly backed up which meant you had to race to wash your face before the sink spilled over. The shower wand was also leaking.
Stayed 2 nights in Oct 2025

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated bathroom floor Spacious Great breakfast both continental n cooked Mini fridge Lighting was our only complaint -too dim
Stayed 2 nights in Oct 2025

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St James’s Centre and Prince’s Street/George Street immediately adjacent. Room immaculate and ideal shower/wash room. Quiet bedroom and exceptionally comfortable bed. Lift system a little quirky but reception staff welcoming and willing to help at every turn. Bus/tram system appears perfect for most peoples needs.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 2 nights in Oct 2025

8/10 Good

Joann Sapphira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great very clean and interesting décor. Restaurant and Bar were also good lots of food options for a reasonable price. The only reason why it didn't get an excellent rating is because we were charged for drinks when we received a coupon at reception for free drinks (or 14 pounds off) at the bar. Ended up paying $50 CAD for 2 drinks even though bartender said it was covered.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruth, Newcastle upon Tyne

Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very dark, but spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the absolute best 7 days at the hotel. The bed was super comfy, it was so quiet, in the perfect location and the AC sure was a bonus!!
Stayed 7 nights in Sep 2025

10/10 Excellent

nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good part of town. Staff was very friendly and helpful. Rooms were modern and well furnished, just a tad too dark especially in the bathrooms.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Elif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and super friendly staff! The breakfast was also delicious! I will say that the parking is a big expensive and not on site, but otherwise highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

10/10 Excellent

Susan Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The best things were the food and bed. But everything was excellent. Decor interesting but not to everyone's taste. Bar and dinner service excellent but staff at breakfast a bit less friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

maureen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying in late Aug with our toddler. They generously upgraded us to suite which gave our kid more room to run around in the room. Staff was pleasant and efficient. Rooms are clean with comfy bed.
Stayed 5 nights in Aug 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the friendly and efficient staff. The location is superb, situated in St Andrew’s Square and only a short walk from Edinburgh Waverley railway station, Princes Street and St James shopping mall. Our room was compact, clean and very comfortable. We liked the fact that it had a safe and a fridge in what would be described as a standard room.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey

Stayed 3 nights in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely people, lovely room, what more could you ask for
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel on St. Andrew’s Square. Elevators are a bit confusing, but easily manageable. Breakfast was delicious and there are many options. Old Town is just a stones throw away. Staff is exceptionally friendly and eager to help out. I recommend this place to all!!!
Stayed 3 nights in Aug 2025