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Aparthotel

Heeton Concept Aparthotel Edinburgh Queen Street

3.0 star property

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Photo gallery for Heeton Concept Aparthotel Edinburgh Queen Street

Exterior
Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Lobby sitting area
Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

View in a map
74 - 77 Queen Street, Edinburgh, Scotland, EH2 4NF
  • George Street
    ‪2 min walk‬
  • Princes Street
    ‪4 min walk‬
  • Edinburgh Castle
    ‪12 min walk‬
  • Edinburgh (EDI)
    ‪18 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Apartment, 1 Bedroom

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room

  • 34 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom (with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (with Sofa Bed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About this property

Heeton Concept Aparthotel Edinburgh Queen Street

Aparthotel with a 24-hour front desk, a short walk to George Street
Along with self parking, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a fireplace at reception. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Added amenities include free WiFi, a rainfall shower and a coffee/tea maker. Weekly housekeeping is available.
Heeton Concept Aparthotel Edinburgh Queen Street offers 82 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Heeton Concept Aparthotel Edinburgh Queen Street. During your stay, you're just a quick walk from George Street. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This comfortable aparthotel has 82 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from George Street and 5 minutes on foot from Princes Street
  • Pets welcome for a fee
Heeton Concept Aparthotel Edinburgh Queen Street offers its guests a fireplace in the lobby, laundry facilities, and a lift. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Edinburgh aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 35 per night)
  • Limited on-site parking (max 4 spaces per unit)

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: GBP 12.50 per person

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: GBP 15 per accommodation per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 82 units
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.50 per person
  • Self-parking fee: GBP 35 per night
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mode Edinburgh Aparthotel
Mode Aparthotel
Mode Edinburgh
Native Edinburgh
Heeton Concept Edinburgh Queen
Heeton Concept Aparthotel Edinburgh Queen Street Edinburgh
Heeton Concept Aparthotel Edinburgh Queen Street Aparthotel

Heeton Concept Aparthotel Edinburgh Queen Street Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 853 out of 1130 reviews
Rating 8 - Good. 208 out of 1130 reviews
Rating 6 - Okay. 48 out of 1130 reviews
Rating 4 - Poor. 11 out of 1130 reviews
Rating 2 - Terrible. 10 out of 1130 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ROSABEL, Elmhurst

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in May 2025

10/10 Excellent

jasmeet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy check-in, excellent location and cappuccinos, comfortable bed
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Debora

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, room comfort

Centrally Located.

The location was amazing. I was hoping the room was a fully blackout room, however it was not, there was light that was able to get into the room which made it hard for me to sleep. The location was great and it was very easy to get around. I would recommend this location.
Stayed 3 nights in May 2025

10/10 Excellent

ROSABEL, Elmhurst

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

DONABEL

Liked: Cleanliness, property conditions & facilities
The staff are very accommodating. A bit slow in preparing our room for checking in. Nevertheless it was a good stay
Stayed 4 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, room comfort

Great hotel

Comfortable stay. Would recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay, comfortable and well located.
Stayed 3 nights in May 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant surprise. Large unit with washer and dryer. Good location to walk Edinburgh. Would definitely stay here again. Only slight downside was the offsite parking but we managed. Be sure to download the parking app before parking.
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness
We booked last minute as our poorly dog had been referred to the Edinburgh vet hospital. We just needed a bed for the night and to save us a long morning drive. The hotel is advertised as dog friendly on Expedia but NOT dog friendly on their own website. We called the hotel and as no one was on reception, got out through to the London hotel who told us Edinburgh was not dog friendly. I had to speak to Expedia customer support (I wanted to cancel and book dog friendly) who told me it was dog friendly, I explained my conversation with the employee and the chains own website so they got through to someone and it was confirmed dog friendly. This is all around 6/7pm on the night we had a 3 hour drive to get there. This held up our departure to actually go to the hotel. Then, on arrival, with our poor scared dog and her crate etc, the front door was locked, no buzzer, just a mobile phone number that you couldn’t call, only WhatsApp. It’s now 11pm because of our delay in leaving and we’re now trapped outside. By chance, guests returned and we got in. There was actually a staff member a couple of meters from reception/ but they were behind a pillar not looking out, not visible. The whole experience was awful. Just skip this place and stay at the other end of the town at the new ‘the resident’ apart-hotel. Absolute chalk and cheese in terms of service, it’s a beautiful new place and was a much better experience.
Stayed 1 night in May 2025

6/10 Okay

Sahibnoor

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located close to the center of Edinburgh. I initially had trouble sleeping at night due to traffic noise from outside, but the staff were very helpful and kindly moved me to a room on a lower floor the very next day. I would recommend the management consider adding soundproofing to the upper floor rooms for a more comfortable stay.
Stayed 3 nights in Apr 2025

4/10 Poor

Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked an Aparthotel primary due to the cooking facilities available in the room. Unfortunately, after arriving, it was confirmed that the stove/hob advertised in the listing had been removed. This scuppered our dinner plans and increased the overall cost of our stay in Edinburgh massively as we then had to eat out for each meal. Being autistic, this unexpected change and the need to locate suitable alternative venues to eat in resulted in a lot of additional stress. We haven’t been offered any kind of reimbursement by Aparthotel. I’m very disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort

Fantastic hotel - great facilities

Great spacious room, with good facilities. Check in was good - Not to far from tourist spots. Unsure why the room had Pam sets but no stove / cooking options.
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Staff was friendly. Only hiccup was there was no soap or shampoo when we arrived so had to track down the staff to refill. Overall nice environment and large room!
Stayed 1 night in Apr 2025

8/10 Good

Lan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay but not very convenient if you are driving. The parking fee for two day is really expensive .
Stayed 2 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely well equipped apartment
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Would recommend.

Hotel and staff great. Location fab. Only thing that was missing was coffee and milk in the room. Would definitely go back.
Stayed 1 night in Apr 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, room comfort

Heeton concept

Comfortable accommodation in an excellent location.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Good but a few qualms.

The property is lovely and in a really nice location. Our issues began at check in when they said they couldn't find my reservation even though I managed to check in and receive room confirmation. We entered our room and cleaniless was an issue with hair in the bathroom and stains on the sheets. They were super helpful and apologetic though and switched our rooms when the issues were brought up. The room itself is great and the bed was incredibly comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
I would love to give this a better review, but there were a few minor issues during our stay. Our room was on the lower level which was fine except they put a very rambunctious family above us. They had little ones who were jumping around both nights of our stay until 12a. I would suggest in the future putting the families with small children on the lowest level. Also they have parking which is great, yet it is a feat to get your car into their garage without damaging your vehicle. It also was pricey for how difficult it was to get into the garage. We made it in with unscathed but just barely. I had to help direct my husband into the garage. The are next to us had some damage to the front of their vehicle. The bed wasn’t very comfy. I asked for an extra blanket to sleep with and it confused the front end lady (I didn’t get an extra blanket). One small issue was that I got 3 hand soaps in my bathroom instead of a hand soap, shampoo and conditioner. I was thankful I had brought some with me. I will say it is very walkable to everything and there are a ton of restaurants parallel to it. I also enjoyed that they had a laundry facility. It was convenient to get my laundry done. Only downside is that the washer/dryer are one machine so it takes 4 hours for an entire load to get done.
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities
My only complaint is the bathroom shower was not cleaned well. There was mold on the grout lines and the shower walls needed to scrubbed well.
Stayed 3 nights in Mar 2025