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Best Western Plus City Centre Inn

3.0 star property

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Photo gallery for Best Western Plus City Centre Inn

Lobby
Premium bedding, desk, iron/ironing board, free WiFi
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Kingsway Mall
    ‪1 min walk‬
  • Royal Alexandra Hospital
    ‪15 min walk‬
  • Rogers Place
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Interior

Edmonton Hotel and Convention Centre

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, (1885)
The price is €106
for 1 room
includes taxes & fees
4 Jun - 5 Jun
Edmonton Hotel and Convention Centre

About this property

Best Western Plus City Centre Inn

Hotel with free parking, steps from Kingsway Mall
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Centre Inn. During your stay, you're just a quick walk from Kingsway Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Kingsway Mall and 15 minutes on foot from Royal Alexandra Hospital
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 11 AM and at the weekend from 7 AM to noon.
Tim Hortons – On-site coffee shop.
Runway 29 Lounge – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2015

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 9 for adults and from CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated rooms and very quiet. Super comfortable beds!
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Stayed 1 night in Feb 2025

2/10 Terrible

Rio Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience. There were small hairs in the toilet and tub. Coffee stains by the bed wall next to the bedside table. The walls seem to be paper thin. We can clearly hear people's conversations inside the room and also hear conversations from the hallway with people talking in their rooms. So much noise from the kids running around. WiFi was barely functioning, kept kicking out one of our phones so could not use it. We only had 2 devices connected. We left right away and were disheartened because we wasted our money for the night as we have to look for other accommodation to have a restful and clean place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that the coffee maker in the room did not work.
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant with a view
Stayed 1 night in Feb 2025

6/10 Okay

Bill

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, everything looked cleaned. It was supposed to be a non-smoking hotel but there several spots throughout the hotel that smelled to tobacco and marijuana smoke.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service Excellence

While the hotel appears modest from the outside, the staff, restaurant, and rooms ensure that each guest has a restful, fun, and comfortable stay. The key are the staff: they provide superlative customer service. They are attentive, knowledgeable, and professional. They put customer in customer service. The restaurant is well appointed with a well - rounded menu. The second floor views provide a bright space to enjoy libations and good company. The rooms are comfortable and well laid out. The bed is comfortable with the space suited to meet your relaxation needs. The location is reasonable central to downtown, north end, and close to all amenities. It is adjacent to Kingsway Garden Mall, walking distance to NAIT, and a short distance to any professional services, especially, Royal Alex Hospital and speciality health care.
Stayed 2 nights in Feb 2025

10/10 Excellent

Murray

Travelled with family
Liked: Staff & service, property conditions & facilities
This property was extremely close to where I had to go for medical treatments. The room had all of the amenities that one would want and presented in a very professional customer-focused manner.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable hotel if you need to be in this area. Restaurant is quite good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im am oiler fan and i liked the frame photos of Rogers Place in my room.
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Regular maintenance isn’t a thing?

Everything about the hotel was on point until we tried to leave. It was -25°C without wind chill and I had plugged in my vehicle after asking front desk staff if this was a service offered. It was, except the plug ins were not functional, so we were stuck there with a frozen block heater.
Stayed 1 night in Feb 2025

8/10 Good

Edith, Fort Mcmurray

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pleasant and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service
We we placed on ground floor next to elevator. We were either woken up by elevator or vehicles starting and their lights shining in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great stay and nice proximity to Rogers Place!
Stayed 2 nights in Jan 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
3 stars
Stayed 3 nights in Jan 2025

6/10 Okay

Danielle

Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
O
Stayed 2 nights in Jan 2025