Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Daily cooked-to-order breakfast (CAD 15 per person)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Fantasyland
    ‪6 min drive‬
  • West Edmonton Mall
    ‪6 min drive‬
  • University of Alberta
    ‪11 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel in Edmonton with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site.
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites West Edmonton by IHG. During your stay, you'll be within walking distance of Oasis Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from West Edmonton Mall and 10 minutes from University of Alberta
  • Pets welcome for a fee
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rickys All Day Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Reviews

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 547 out of 1009 reviews
Rating 8 - Good. 322 out of 1009 reviews
Rating 6 - Okay. 83 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

Reviews

10/10 Excellent

ANGEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Meaghan

Business traveller
Was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Wayne

Travelled with family, Business traveller
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Great for a quick stay
Stayed 1 night in May 2025

8/10 Good

Leo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Wasnt horrible, but not as clean as it should have been
Stayed 1 night in May 2025

8/10 Good

Jennifer, Spirit River

Travelled with family, Business traveller
Liked: Cleanliness, amenities
There isnt a card reader to go up the elevator
Stayed 1 night in May 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very polite and eager to help me with anything I had come up
Stayed 1 night in May 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Welcoming staff could have been a bit friendlier. Carpets need to be replaced, elevator buttons updated to work better.
Stayed 2 nights in May 2025

10/10 Excellent

Justin, Athabasca

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very close to the location in which I was attending training for the week.
Stayed 4 nights in May 2025

10/10 Excellent

Peter Van

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the pillows were so comfy, The bed was always made and the linens always clean. We weren't there long enough to try the swimming pool but we definitely do that next time. We are big fans of the Holiday Inn Express.
Stayed 4 nights in May 2025

8/10 Good

Cheryl

Stayed 1 night in May 2025

8/10 Good

Monica

Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Strong smell of bleach. I thought it maybe the pool but realized after it was not the pool. It was just everything when I used the towels and face cloths. It was very, very strong. It actually made me feel sick
Stayed 1 night in Apr 2025

8/10 Good

Lois, Spruce Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having a Ricky's right in the building.
Stayed 2 nights in Apr 2025

8/10 Good

Damian

Stayed 4 nights in Apr 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
liked this hotel a
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub could have been hotter, otherwise, no issues
Stayed 2 nights in Apr 2025

8/10 Good

Cindy

Stayed 2 nights in Apr 2025

10/10 Excellent

Muddassar

Stayed 1 night in Apr 2025