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Los Lagos Hotel

2.5 star property

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Down duvets, blackout curtains, free WiFi, bed sheets
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Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Room service
  • Housekeeping

Explore the area

View in a map
25 de Mayo 220, El Calafate, Santa Cruz, 9405
  • Place, Gnome Village
    ‪3 min walk‬
  • Place, El Calafate Historical Interpretation Center
    ‪6 min walk‬
  • Place, Santa Teresita del Nino Jesus Church
    ‪9 min walk‬
  • Airport, El Calafate (FTE-Comandante Armando Tola Intl.)
    ‪23 min drive‬

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8.0 out of 10
Very good
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  • 1 Queen Bed

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  • 3 Single Beds

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  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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  • Sleeps 2
  • 2 Single Beds

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  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Los Lagos Hotel

Hotel with free breakfast, 9-minute walk to Santa Teresita del Nino Jesus Church
Along with concierge services, this hotel has tour/ticket assistance and a garden. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe.
Los Lagos Hotel offers 13 accommodations with complimentary bottles of water and blackout curtains. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. This El Calafate hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Los Lagos Hotel, you're just a quick walk from Avenue del Libertador. Features include free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge).
  • Free self-service breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Santa Teresita del Nino Jesus Church and Laguna Nimez
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. Los Lagos Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this El Calafate hotel.

Guests are served a free self-service breakfast daily from 7:00 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • Area rugs in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 8 June and 1 June.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a valid passport or ID showing that they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 7:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Los Lagos Hotel El Calafate
Los Lagos El Calafate
Los Lagos Hotel Hotel
Los Lagos Hotel El Calafate
Los Lagos Hotel Hotel El Calafate

Los Lagos Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 9 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Natalia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Me parece lindo, muy bien ubicado! Solo q no nos hicieron limpieza nunca d la habitación, dijeron q la hacian cada 3 dias y no fue asi. Es importante cuidar ese aspecto
Stayed 4 nights in Jan 2025

4/10 Poor

Carmen, Alajuela

Disliked: Cleanliness, property conditions & facilities
No puede calificarse como un hotel, no hay limpieza diaria, el desayuno te dejan unos panes para comer en la habitación que apenas cabe uno
Stayed 4 nights in Jan 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome property. It is a family owned place. But it was spotless and ver quite and comfy
Stayed 4 nights in Dec 2024

6/10 Okay

ami

Travelled with group
Disliked: Property conditions & facilities
The location is good but the condition of the property is very bad. Breakfast is very basic (nothing is fresh). The owners demand locking the front door, I guess because they don’t want to sit in reception, but it makes it very difficult when a few people share a room, and very not safe in case of an emergency

8/10 Good

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the central part of town. 1 block away from the Western Union. Most tour operators and airport transfer services would do hotel pick ups from Hotel Los Lagos. Although an older building, the facilities is clean and well maintained. The front desk is not always staffed but any needs can be communicated to staff through WhatsApp. Breakfast of pastries, instant coffee, tea & mate are left outside the room every evening for the next morning. There is a 17 liter spring water dispenser and an electric kettle in the room. Quiet street, other than a few cars driving by in the morning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, warm and welcoming

Juan and his family and whoever else attended to me were helpful, prompt and extremely accommodating. Their location was definitely a huge plus point as everything was within walking distance. They responded to my WhatsApp queries and requests to the best of their abilities and helped me keep my luggage safe while I went on a day excursion. No hesitation to come back again if I wanted a short stay
Stayed 2 nights in Mar 2024

6/10 Okay

KMG, MTL

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The owner is trying their best to make everything good. We enjoy the services they offered. But the hotel is not noise-proof. We are suffering for the family living next to our room. Their kid is screaming and crying from first day to the end. We have none of sound sleep until we leave.
Stayed 4 nights in Jan 2020

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Staff were very helpful, excellent location. Moderately comfortable, breakfast was very limited.
Stayed 1 night in Feb 2019

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Laila Huri

Travelled with family

Cumple

Cumple con lo básico, a la llegada la chica de recepción no fue mi cálida con el recibimiento, por la tarde ya fue amable con el grupo. Falta mantenimiento, la puerta del baño no servía correctamente y era muy ruidosa.
Stayed 2 nights in Nov 2024

10/10 Excellent

RODOLFO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la avenida principal, a tan solo 2 cuadras excelente para caminar un poco
Stayed 3 nights in Feb 2024

10/10 Excellent

paula

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
部屋だとwifi接続が不安定だったが、立地もよくチェックアウト後の荷物預かりなど親切に対応してくれた。
Stayed 3 nights in Dec 2019

8/10 Good

JAVIER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena ubicacion para visitar el Perito Moreno

buena ubicacion , precio bueno , camas comodas y habitacion confortable personal muy amable
Stayed 3 nights in Feb 2020

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion el establecimiento es muy bueno!!!!!!!!✌👏
Stayed 2 nights in Feb 2020

6/10 Okay

Rita

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gammelt og slitt hotell. Små rom. God frokost
Stayed 1 night in Feb 2020

6/10 Okay

Nestor

agradable lugar y buena ubicacion

Stayed 3 nights in Feb 2020

6/10 Okay

PAULO FERNANDO

Stayed 1 night in Feb 2020

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service

Muy buena ubicación y atención pero....

El hotel esta muy bien ubicado a dos cuadras de la avenida principal. La gente es muy amable y el desayuno esta muy rico. El problema es con las habitaciones 1, 2, 6 y 7 que están en planta baja y a demasiado cerca de la recepción y el area del desayuno, con lo que son muy ruidosas a la noche, si alguien esta cenando o durante el desayuno.
Stayed 2 nights in Jan 2020

10/10 Excellent

Carlos, Punta Arenas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

4/10 Poor

PERSIO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Não vale a pena pelo preço cobrado

Quarto apertado e sem muita privacidade, pois as janelas dão de frente para outros quartos, assim, precisa ficar com a cortina fechada sempre. Café da manhã muito pobre. Num dos dias, faltou pães para o meu grupo. Wi-fi fraco. Não há cofre.
Stayed 2 nights in Jan 2020

8/10 Good

Thiago J L

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Boa hospedagem

Passei apenas uma noite no hotel. Fiquei no quarto 6 e acho que precisam consertar de maneira urgente o sanitário que está solto e quase me causou um acidente. O café da manhã é simples, porém gostoso. Porém, se seu passeio sairá próximo as 7 da manhã, melhor comprar um lanche na padaria na noite anterior. Vimos alguns hóspedes que precisaram sair sem comer. Os atendentes são muito simpáticos, quartos limpos e cama confortável, localização perfeita. Me hospedaria tranquilamente por mais dias.
Stayed 1 night in Jan 2020

10/10 Excellent

FRANCO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia no Los Lagos Hotel, lugar simples mas muito bem administrado. RECOMENDO.
Stayed 2 nights in Nov 2019