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Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
Jetted bathtub
1 bedroom, minibar, in-room safe, desk
Reception
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Spa

Explore the area

Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪6 min walk‬
  • Coco Beach
    ‪36 min drive‬
  • Ocotal Beach
    ‪39 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Courtyard View (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (E)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (E)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Courtyard View (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (B2C-CA)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi | C)

1 bedroom, minibar, in-room safe, desk

Suite (Jacuzzi | C)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior (L))

1 bedroom, minibar, in-room safe, desk

Junior Suite (Superior (L))

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (U)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (U)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (C)

  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, desk

Junior Suite (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (L)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Standard | E)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Standard | E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (B2C-CA)

  • 73 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi | B2C-CA)

1 bedroom, minibar, in-room safe, desk

Suite (Jacuzzi | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Courtyard View (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (C)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (C)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Room Superior

1 bedroom, minibar, in-room safe, desk

Room Superior

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -5 Guests-

1 bedroom, minibar, in-room safe, desk

Family Suite -5 Guests-

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Suite Junior With Sea View

1 bedroom, minibar, in-room safe, desk

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Superior With Ocean View

1 bedroom, minibar, in-room safe, desk

Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Riu Palace Costa Rica - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Costa Rica - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.
Hotel Riu Palace Costa Rica - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Diamante Eco Adventure Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with body scrubs, massages or facials at Renova Spa
  • Services include free food shopping service, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes tennis courts, a 24-hour gym and a steam room
  • Guests have great things to say about the pool and the clean guestrooms
  • Steps from Diamante Eco Adventure Park and 7 minutes on foot from Playa Matapalo
Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Costa Rica - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the family-friendly Hotel Riu Palace Costa Rica - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Sardinal property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Hotel Riu Palace Costa Rica - All Inclusive has 4 restaurants on site.
A complimentary food shopping service is offered and 24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Rica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 520 out of 1142 reviews
Rating 8 - Good. 289 out of 1142 reviews
Rating 6 - Okay. 177 out of 1142 reviews
Rating 4 - Poor. 84 out of 1142 reviews
Rating 2 - Terrible. 72 out of 1142 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gady

Liked: Cleanliness, staff & service, property conditions & facilities
Food quality may improve
Stayed 4 nights in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
I am very through when it comes to trips. If you are a solo traveler or even looking for a family vacation . This is a good place to stay. Pros: - The hotel staff is very kind and helpful. Even the workers fixing up the hotel. Easy to show you where to go if needed. - It is safe ! The resort is gated and there is security that checks cars and vans coming in and out. I saw a comment about someone losing money from their room. The resorts’ gate security checks employees belongings before leaving work. - Food choices are pretty good for all inclusive. They have an omelette bar in the mornings where you can pick your choice of fixings for the cook to make. So yummy !! - I did not book excursions prior to my trip because I felt I would get better deals at the resort and I did !! There are different companies at the resorts that offer many excursions. I went on the volcano sight seeing / hike with a mud bath . It was an experience I will never forget. - Souvenirs: The resort has amazing shops to buy souvenirs, however I love how the local merchants were allowed on the resort on the beach. You are able to negotiate prices with them. Some can be more aggressive to sell than others. Con’s: There’s no true nightlife at the resorts, except a mini club on the outskirts and the shows the resorts have a 9pm nightly. - BUGS ! I made sure to lock my screen door at night because the creatures come out at night. I still ended with a beetle in my room. Overall a good vacay spot
Stayed 3 nights in Mar 2025

6/10 Okay

Shirley

Liked: Staff & service
poor fitting drawers, bathroom/shower arrangement
Stayed 6 nights in Feb 2025

10/10 Excellent

sandie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff is very helpful and polite.. I also love that yeh local can sell at beach side .
Stayed 4 nights in Mar 2025

8/10 Good

MATTHEWP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful! Plenty of space around the resort to venture. My typical day would start at Cappuccino sipping a fresh coffee overlooking the pool areas outside. Then I would go change into my trunks and cruise over to the swim up bar. Let me just say that the bartenders and service staff here are all so friendly and made me feel right at home from the moment I arrived. Come for the staff and have a good time with them! After the swim up bar it would be back to the room for a quick change for dinner which they do have several dining spots to choose from all different styles of food too. The entertainment was great, didn't get a chance to catch too many shows but really enjoyed the ones we did go to and the kahoot trivia was super fun. Scuba Caribe was great for excursions and were very convenient because it's all done through the resort. All in all it was a really great trip and super close to the Diamante Adventure Park if you want to spend a day there. Honestly can't go wrong with this resort.
Stayed 7 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff was friendly. Beach was accessible and nice. Short distance to Cocoa Beach and excursions. Great stay overall.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gary Wayne

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent, impressive structure, awesome pools, many options. Restaurants all excellent, buffets superb, rooms nice, clean, comfortable. Entire staff, through out the all inclusive property was outstanding, friendly, courteous, helpful and did their best to engage us in our own language. It is evident that RIU values their employees and spends a considerable amount of time and effort in quality staff training. Absolutely no complaints!

8/10 Good

Artemis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent except the fact that each time you go to the beach locals try to cell different staff and it can get annoying
Stayed 5 nights in Feb 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Lots of pools and chairs never felt too crammed. Locals selling on the beach but were not too pushy.
Stayed 7 nights in Feb 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service
Had a problem with the door hard to open. Requested assistance three times never got the door fixed. Room could needs to be updated
Stayed 5 nights in Feb 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a Riu property, but it won't be the last. We had a fantastic time. Food and Drinks - Both were plentiful and delicious. There are four themed restaurants and a buffet. The buffet is plentiful and spacious. There are lots of options for everyone, although picky kids may be a little disappointed. The chicken fingers were overcooked, the fries were hit and miss, and the jello was overly gelatinous (more like a jello jiggler). But with hundreds of food items, those were the few rare misses. Staff - super friendly and attentive. Sitting by the pool you will have a new drink pretty much as you finish your last one. We had dozens of interactions, and found each and every person to be friendly, attentive, and actually care about our enjoyment. Cleanliness - Top notch. Constant cleaning. Overall, while Costa Rica was an amazing place to visit, this resort helped make our trip a truly memorable experience. I would absolutely come back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Debra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

jimmie Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
all exclusive Resort they charge for drinks in the Disco been to a lot of Riu first time they charge for drinks if they start doing add-ons I'll be looking for different Hotel
Stayed 7 nights in Feb 2025

10/10 Excellent

Karim, white plains

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative comment is that it shouldnt be allowed to safe chairs so early in the morning, not wven at 7 am cpuld we find chairs. Very annoyed at ttaveling with a fanily of 7 and 3 kids, its hard to gwt up 5 or 6am to go safe chairs. This was very inconvenient. Everything else was just fine.
Stayed 5 nights in Feb 2025

6/10 Okay

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
We had gone to this resort 7 years ago. We really enjoyed it and loved it then. We decided to return this year. We were disappointed by the conditions of the rooms. In general they were tired and needed updating. Our safe was broken, the hair dryer was broken, but replaced in a timely fashion. The lighting is horrible! Beach, pool areas were very nice. Restaurants were good. The steak at the steak house was not good. The staff was very helpful, friendly and attentive.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mookash, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seven family members stayed at the RIU Palace Guanacaste. Three of us had birthdays and the rooms were updated and decorated. We had a Junior suite that was had alcohol dispensers, a fridge with drinks, a mini jacuzzi and king bed with a lovely veranda overlooking the pool and partial view of the ocean. Overall the room was clean and well kept. The resort is absolutely beautiful and the view was amazing. The shows were great, top shelf liquor and multiple restaurants. We enjoyed the Italian restaurant and the buffet restaurant the most-great selection of food, fruits and drinks. This was our first time at a RIU resort and we all absolutely loved it. We were able to do some side tours for horseback riding, ziplining, white water rafting , water tubing and thermal pool. We also visited Tamarindo and some of the surrounding areas had had amazing seafood in Tamarindo. Overall 10/10-best birthday ever. Thank you RIU
Stayed 7 nights in Feb 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the property was extremely friendly - I went with a friend for a girl's trip and we enjoyed every aspect of our trip, and would definitely plan to come again. Food was excellent, service was excellent, and the location was beautiful.
Stayed 3 nights in Feb 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rally enjoyed ourselves, staff was great, food was good, maybe a few more selections, opportunity to give the food a better beach vibe, all we wanted was ceviche, had to venture out for that.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to make sure their guests are comfortable and entertained. The pools are pristine clear and the food is absolutely delicious. Loved every minute of our stay here.
Stayed 8 nights in Feb 2025

10/10 Excellent

Korby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this place and would stay there again. The staff worked very hard and were helpful and friendly! Our hair dryer wasn’t working and it was fixed immediately. The steak house was extremely good with lobster, steak etc. it is a tropical location so you have to like that type of climate Thanks for a great vacation!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 8 nights in Feb 2025

8/10 Good

Caitlynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great time at the property and the food was amazing. I would make the suggestion to upgrade the rooms to a more modern style.
Stayed 4 nights in Jan 2025

8/10 Good

Deborah Jean

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was beautiful and the food was really good
Stayed 7 nights in Jan 2025