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Shutters Hotel

3.5 star property

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Photo gallery for Shutters Hotel

Exterior
Fireplace
Lobby sitting area
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi

Explore the area

View in a map
3650 Idaho St, Elko, NV, 89801
  • Place, Maverick Casino
    ‪18 min walk‬
  • Place, Gold Country Casino
    ‪19 min walk‬
  • Place, Elko Convention Center
    ‪2 min drive‬
  • Airport, Elko, NV (EKO-Elko Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(132 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Beds, Non Smoking

9.2 out of 10
Wonderful
(111 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Parlor King Room, Non Smoking

Parlor King Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Parlor King Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Parlor Two Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV, iPod dock

King Suite, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard, Two Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard, King Bed, Accessible, Tub, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard, King Bed, Accessible, Tub, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Shutters Hotel

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business centre and a hot tub are on-site.
Shutters Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Shutters Hotel. During your stay, you'll be within walking distance of Maverick Casino. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, 3 meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 15 minutes by foot from Maverick Casino and a 2-minute drive from Gold Country Casino
  • Free airport shuttle service
Shutters Hotel offers its guests an indoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Shutters Hotel. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Elko hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.
The Burger House – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Burger House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 25.00

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.95 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Shutters Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elko Hilton Garden Inn

Hilton Garden Inn Elko

Hilton Garden Inn Hotel Elko

Hilton Elko

Hilton Garden Inn Elko Hotel Elko

Hilton Garden Inn Elko Hotel

Shutters Hotel Elko

Shutters Hotel Hotel

Hilton Garden Inn Elko

Shutters Hotel Hotel Elko

Shutters Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 944 out of 1402 reviews
Rating 8 - Good. 305 out of 1402 reviews
Rating 6 - Okay. 98 out of 1402 reviews
Rating 4 - Poor. 35 out of 1402 reviews
Rating 2 - Terrible. 20 out of 1402 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Lori

Stayed 1 night in Feb 2026

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities
Excellent property! Clean, friendly, and welcoming. Wonderful restaurant on site.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dusty, Redmond

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Utensils to use, clean room. Decent price. Breakfast could have been better for a coupon. Overall the place was good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Baltazar

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious! Plus the staff is always very friendly. This is my first pick if i am ever in the Elko area.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gregory

Stayed 1 night in Feb 2026

8/10 Good

Kim, Twin Falls

Stayed 1 night in Feb 2026

4/10 Poor

Maria

I was first given room 204 I believe and the matress was very deformed and there were big bumps stciking out, then I went to the desk and requested a new room, I was given room 208 and I had the same issue with the matress being completely deformed on one side, (bumby - big bums, it almost looked as if a pillow had been forgotten under the sheets), probably the most used. At this point I had driven almos 5 hours and it is around 12:40 AM... So I decided to just go to sleep on the opposite side... This hotel used to be my favorite, I do go often to Elko for work, alwasy very clean, and very friendly people, no matther what time of day or night I check in, that part hasn't changed, but I feel that the rooms are not being cared for the way they used too just afew short months ago... The matresses definitely need to be replaced. Nor sure how many more rooms are in the same condition. Perhaps housekeeping are not being heard when reporting this type of issues. Somehow, the general manager lor someone, ost his passion for offering the best night rest and service. I do hope that these matresses ar4e replaced, and that the entire hotel is inspected at least for this type of issue. Thank you so much ofr your time and attention and most importantly for taking care of this issues.
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Was a fine overnight stay on the road.
Stayed 1 night in Nov 2025

4/10 Poor

Maria

Liked: Staff & service
I was first given room 204 I believe and the matress was very deformed and there were big bumps stciking out, then I went to the desk and requested a new room, I was given room 208 and I had the same issue with the matress being completely deformed on one side, (bumby - big bums, it almost looked as if a pillow had been forgotten under the sheets), probably the most used. At this point I had driven almos 5 hours and it is around 12:40 AM... So I decided to just go to sleep on the opposite side... This hotel used to be my favorite, I do go often to Elko for work, alwasy very clean, and very friendly people, no matther what time of day or night I check in, that part hasn't changed, but I feel that the rooms are not being cared for the way they used too just afew short months ago... The matresses definitely need to be replaced. Nor sure how many more rooms are in the same condition. Perhaps housekeeping are not being heard when reporting this type of issues. Somehow, the general manager lor someone, ost his passion for offering the best night rest and service. I do hope that these matresses ar4e replaced, and that the entire hotel is inspected at least for this type of issue. Thank you so much ofr your time and attention and most importantly for taking care of this issues.
Stayed 1 night in Feb 2026

10/10 Excellent

Justin

Stayed 3 nights in Feb 2026

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing hotel was nice and clean
Stayed 1 night in Feb 2026

6/10 Okay

Kathleen, Idaho Falls

Travelled with family
Liked: Property conditions & facilities
Things seem to have gone downhill as far as cleanliness, staff, food (no gluten free bread anymore and thst was a big deal to us). Charges on our card when we already paid Door to the outside broken for two years…
Stayed 1 night in Feb 2026

8/10 Good

Stryder

Business traveller
Liked: Cleanliness, staff & service, amenities
It definitely looks nice and the staff was good. Some of the smaller details were less great. the TV was a little older and didn't work all that well from the remote. Not a big deal. The bathtub had paint or some other surface peeling off it that looked like what paint looks like when it peels off a surface. The breakfast was free and they had eggs and bacon but they cook didn't stir the eggs constantly so they were essentially cool/cold upon serving you. The tray was nice and warm but not the food resting on the top. All in all, it was little things that could be easily improved.
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hallway. Friendly staff and nice pool.
Stayed 1 night in Feb 2026

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service
Clean room, nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the beds.
Stayed 4 nights in Jan 2026

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my third or fourth time staying at this hotel over the past few years, and every time it's been a great experience. Rooms are clean, bed is comfortable, staff is great, breakfast is great. It's conveniently located, but it's not in the middle of town so it's nice and quiet. Some rooms have a pretty nice view of the town & valley.
Stayed 1 night in Jan 2026

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2026

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, quiet, and cozy
Stayed 1 night in Jan 2026

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities
Excellent customer service😁😁
Stayed 1 night in Jan 2026

8/10 Good

Bert

Liked: Cleanliness, staff & service, amenities
Whole place was very clean and decor is great. The only problem we had was the drain and showerhead in room 212 didn't work easily. It should be checked. Otherwise, very nice stay.
Stayed 1 night in Jan 2026

8/10 Good

Spencer

Stayed 1 night in Jan 2026

10/10 Excellent

Ciara

Stayed 2 nights in Jan 2026