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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Business centre
Pool
Lobby
In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
105 E Mall Rd, Horseheads, NY, 14845
  • Place, Regal Arnot Mall
    ‪8 min walk‬
  • Place, Corning Museum of Glass
    ‪12 min drive‬
  • Place, Cornell University
    ‪48 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(115 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby
Best Western Plus Horseheads - Elmira
  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
4.6 out of 5, Wonderful, 629 reviews
The price is €78
includes taxes & fees
25 Jan - 26 Jan
Best Western Plus Horseheads - Elmira

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you're just a quick walk from Regal Arnot Mall. Free WiFi in public areas, a gym and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes on foot from Regal Arnot Mall and a 5-minute drive from Museum at the Depot
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Parking is available for a fee.

This 3-star Horseheads hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1067 reviews
Rating 8 - Good. 249 out of 1067 reviews
Rating 6 - Okay. 196 out of 1067 reviews
Rating 4 - Poor. 117 out of 1067 reviews
Rating 2 - Terrible. 84 out of 1067 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Avelino

Stayed 1 night in Oct 2025

10/10 Excellent

Sharoly, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super polite staff. Comfortable bed and clean. Convenient to places we wanted to get to. Good value for the price. Breakfast was the usual basic hotel fare. Pool also appeared clean but we did not use it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful - Kudos.
Stayed 1 night in Oct 2025

8/10 Good

KC

Business traveller
Did not have breakfast at the property. Overall appearance inside the property was worn and old. Carpet in yhe room was worn through in a couple of spots. A hole in the ceilijg in the restroom had paper stuffed into it. Was not comfortable with that at all. Hallways and steps were mote than incidently dirty. Property had an overall appearance and feeling that the owner/company was milking the business without doing upkeep.
Stayed 1 night in Oct 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

EDWARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Breakfast was crowded. Food was ok
Stayed 1 night in Oct 2025

6/10 Okay

Ed

Disliked: Property conditions & facilities
Tv reception was bad. No channel guide.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cool
Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet/ bathroom not clean. Ac was very noisy Hallways and elevator very dirty
Stayed 2 nights in Oct 2025

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. They could use a lite sign by the road at night. Fresh free breakfast. Pool Wasn’t crowded ever
Stayed 3 nights in Oct 2025

10/10 Excellent

Dareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room! Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Stayed 5 nights in Sep 2025

8/10 Good

Layne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Country Inn & Suites - standard facility, good stay for the price, good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2025

8/10 Good

Viktor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

ZLATKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Brianna

Stayed 1 night in Sep 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Dustin

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The hotel is average and everything functioned. The carpet in rooms, hallways, stairways are all old and worn. Climate control worked great. Breakfast was always good. The exterior ground could use some trimming there is saplings growing up and around the foundation of the building. I saw old HVAC equipment sitting outside by the dumpsters. The place could really be fantastic with come clean up.
Stayed 3 nights in Sep 2025

10/10 Excellent

Renata, Harrisburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the stuff at this property. They were welcoming and quick check-in. They did not have any rooms available for early check-in, but that wasn’t a big issue. I would just say for the outside it might need some weeding and the trashcan in the back was in a need of empty.
Stayed 2 nights in Sep 2025

8/10 Good

Greiry, Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and in a great location. There were many stores and restaurants within a convenient distance, which made it easy to grab anything we needed. The area felt safe, and the atmosphere was quiet and relaxing throughout our stay. Overall, it was a comfortable and pleasant experience.
Stayed 1 night in Sep 2025