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Sercotel Delfos Andorra

4.0 star property

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Photo gallery for Sercotel Delfos Andorra

Bar (on property)
Front of property
Bar (on property)
Hallway
Standard Room, 3 Single Beds | Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Avinguda del Fener, 17, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
  • Place, Caldea Spa
    ‪5 min walk‬
  • Place, Andorra Massage
    ‪9 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪14 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪130 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Sercotel Delfos Andorra

Hotel with a restaurant, a short walk to Caldea Spa
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and dry cleaning.
Sercotel Delfos Andorra offers 180 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Sercotel Delfos Andorra, you're just a quick walk from Caldea Spa. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Memfis, a buffet restaurant that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • 6 minutes by foot from Caldea Spa and a 3-minute drive from Pyrenees Andorra Shopping Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An arcade/games room, multilingual staff, and ski storage are also featured at Sercotel Delfos Andorra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Escaldes-Engordany hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Memfis – This buffet restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner.
La Tapadera – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Open daily.
Cafe-bar Delfos – This coffee shop serves breakfast and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered parking on site (EUR 23 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe-bar Delfos
  • La Tapadera
  • Memfis

Things to do

  • Arcade/game room
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 23 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Delfos Escaldes-Engordany
Delfos Hotel
Tulip Inn Andorra Delfos Escaldes-Engordany
Hotel Delfos Escaldes-Engordany
Tulip Inn Andorra Delfos Hotel Escaldes-Engordany
Tulip Inn Andorra Delfos Hotel
Tulip Andorra Delfos Escaldes-Engordany
Tulip Andorra Delfos
Delfos Hotel Escaldes Engordany
Tulip Inn Andorra Delfos
Tulip Inn Andorra Delfos Hotel Escaldes-Engordany
Hotel Delfos
Tulip orra lfos EscalsEngorda

Reviews

Sercotel Delfos Andorra Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 153 out of 463 reviews
Rating 8 - Good. 212 out of 463 reviews
Rating 6 - Okay. 72 out of 463 reviews
Rating 4 - Poor. 17 out of 463 reviews
Rating 2 - Terrible. 9 out of 463 reviews

Reviews

6/10 Okay

John

Stayed 1 night in Feb 2025

8/10 Good

Basanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for family
Stayed 5 nights in Dec 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. It was in tbe middle of everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anitsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpfully staff, good location, but the room is too hot even when I turn off the heating. Also, the room need update.
Stayed 1 night in Dec 2024

10/10 Excellent

jc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all super
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Walkable
Stayed 2 nights in Jun 2024

10/10 Excellent

David, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location.
Stayed 1 night in Apr 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I didnt like that it took over one hour to check in. I was booked and was already paid. Also no USB ports in roon. I also had to park in the street, car runnig with my 90 year old mother for over 1 hour untill i got a parking space. All this ruined my experiance in Andorra.
Stayed 1 night in Apr 2023

6/10 Okay

eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strange but pleasant

The hotel is a little dated and certainly not 4 stars. Breakfast was very good, beds extremely comfortable and the place was spotless. Bar also excellent. However, checkin was bizarre. I tried to give my name and the guy wanted to know my nationality and said there were no reservations from my country (which is unsurprising since I do not live there) then he said there was nothing with even an English name! (Not sure what constitutes Englishness) so we went away and parked elsewhere then came back and a different person checked us in with no difficulty. The warning not to use data roaming was very welcome though!
Stayed 1 night in Apr 2023

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel with terrible wifi

Great location and comfortable …short on sockets in room near the bed… wifi was very poor and frustrating
Stayed 1 night in May 2022

4/10 Poor

PEDRO

Stayed 2 nights in Feb 2022

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in a great location

I stayed at this hotel for two nights and I had a pleasant stay. The room was big and clean - the service was great. The location was amazing as it was in walking distance to all the shops. I would definitely recommend and stay there again in my next trip to Andorra.
Stayed 2 nights in Oct 2021

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulip in Andoora

Great location, amazing buffet breakfast and lobby bar. On the down side, elevators are small and parking is 20 euros each night. Confy beds, clean room and nice bath with plenty of hot water.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything is good except the bathroom is not very clean. We saw some dirty stains at the hanger in the bathroom.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
This was not a four star hotel but more like a two or three star. The property is old and shabby once you leave the main reception area. The rooms are very small and we had difficulty with the air conditioning. The staff are helpful though. The breakfast was poor and not worth the money. There was almost no fresh fruit and a very poor choice of cereals and limited hot food.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, good parking, comfortable beds considering we got a room for four people. Quiet. Staff very kind
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Le calme c agréable..par contre les chambres standard ne sont pas climatisés... comparé au golden tulip...du coup on a eu un peu chaud la nuit..apart cela tout était parfait.. personnel attentionné et agréable..très agréable séjour
Stayed 3 nights in Apr 2019

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Andorra!

We booked hotel on short notice as we were not planning to stay the night in Andorra I was gladly surprised to find this nice hotel at a very very affordable price. The front desk clerk was polite and welcoming. The room was clean and comfortable. It was located very closed to great shopping, restaurants and parking lots.
Stayed 1 night in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very close to shopping and food. Rooms were large and comfortable. Overall a good experience for me and my family.

6/10 Okay

Raquel M, Homestead, FL

Liked: Cleanliness, staff & service, room comfort

Great Location, Room for Improvement

Stayed 3 days in March 2016 with my family of four (husband and two little girls) in a room with 4 beds. What I liked: Location: superb! walking distance to the pedestrian main shopping street and Caldea Spa. Parking: despite the price (18 euros per day), having only one way (to get in and out, they changed the outside sign to warn if it is an exit or an entry) and the maneuver you need to do to get in. It was a great asset to have a secured parking in Andorra. Those who rent a car must figure this out before going there, for Peace of Mind, try to get a hotel with parking, this hotel fulfill this requirement, only for that I would recommend it. Not so good: It just confirmed that some Europeans Hotels quality in touristic places do not match the starts assigned. They don’t care to maintain that status since they’ll get customers anyways. That’s translates into nice entrances & lobbies and having the rest of the facility outdated and/or poor maintained; generally screaming out loud for a renovation. In the case of Tulip Delfos the room phone was at least 15 years old, which I wouldn’t mind if it worked, it did not. Room furniture and bedding clean and working conditions, by totally outdated; Restroom kind of the same, on the positive side: water had the perfect cleanliness, pressure and temperature, towels were sufficient and ok. Just in the middle: Most of the personnel were kind, the parking employee was actually very amusing and warm; however few were not polite, a guy on t