The Westin Hilton Head Island Resort & Spa

4.0 star property

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Photo gallery for The Westin Hilton Head Island Resort & Spa

2 bars/lounges, poolside bar
Property amenity
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
3 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
2 Grasslawn Ave, Hilton Head Island, SC, 29928-5583
  • Folly Field Beach Park
    ‪13 min walk‬
  • Coligny Beach
    ‪7 min drive‬
  • Shelter Cove Harbour
    ‪9 min drive‬
  • Hilton Head Island, SC (HHH)
    ‪7 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Oceanfront

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Resort View

  • Resort view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Resort View

  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Resort view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

  • Water view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony (View)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony (Island, View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

The Westin Hilton Head Island Resort & Spa

Beachside hotel to enjoy 3 outdoor pools and white sand beach
Spend the day relaxing at the beach, practising your swing on The Westin Hilton Head Island Resort & Spa's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
The Westin Hilton Head Island Resort & Spa offers 419 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Guests can play rounds at the 36-hole golf course. 3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at The Westin Hilton Head Island Resort & Spa. During your stay, you're just a quick walk from Islanders Beach Park. Enjoy features like 3 outdoor pools, 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as an off-lead area.
  • Enjoy seafood at The Carolina Room, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to facials, body wraps or body scrubs at Heavenly Spa by Westin
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a 24-hour gym and a steam room
  • Guests have great things to say about the beach and the pool
  • 9 minutes by car from Coastal Discovery Museum and 9 minutes from Shelter Cove Harbour
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at The Westin Hilton Head Island Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This eco-certified hotel also offers a 24-hour fitness centre, a hot tub and a steam room. For a fee, parking is available.

This Hilton Head Island hotel is smoke free.

The Carolina Room – This seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Splash – This poolside restaurant specialises in American cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.
View 32 – Overlooking the ocean and pool, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Oceans – This beachfront bar only serves light fare. Open selected days.
Ingredients – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ingredients
  • Oceans
  • Splash
  • The Carolina Room
  • View 32

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36-hole golf course
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 37,000 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.75 per accommodation, per night.
  • Resort fee: USD 38 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Head Island Westin
Hilton Head Island Westin Resort
Westin Hilton Head Island
Westin Hilton Head Island Resort
Westin Resort Hilton Head Island
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head & Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head Island Resort & Spa Hotel
The Westin Hilton Head Island Resort & Spa Hilton Head Island

The Westin Hilton Head Island Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William, Payson

Stayed 4 nights in Feb 2025

10/10 Excellent

Phillip

Stayed 2 nights in Feb 2025

10/10 Excellent

LaShonna, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the overall ambiance of the hotel! The staff were friendly and welcoming, and the room was spacious and comfortable. I also loved the location—super convenient for exploring the area. The amenities were top-notch, and the food at the restaurant was delicious. It was a great experience overall!"
Stayed 3 nights in Nov 2024

10/10 Excellent

Joe or Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and accommodating. The facilities, however, were not in very good shape. We had to switch rooms when we arrived as the first room was dirty, and it looked like the telephone connection had started on fire. Staff was wonderful and moved us right away. There is only one elevator servicing each tower and it’s at the far end so you have to walk several hundred feet every time to get to it. I can only imagine how long one must wait to use the elevator when the hotel is busy. Definitely would not recommend it for older people. We used to love staying at the Westin, but unfortunately it looks like they are just not re-investing and maintaining the quality of what they once were. All that being said, the staff were great, so this would seem to be more a corporate reinvestment problem through the whole chain and not anything the locals are able to change
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Regina, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Porscha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful and responsive. The location of the hotel was perfect. Great snorkeling just steps away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Beautiful property
Stayed 1 night in Jan 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Sonya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No service no spa time. It is an additional charge to use the spa steam room, sauna or whirlpool, even as a resort guest, that fee is on top of the resort fees. Gen the lady working the spa counter was extremely unpolite when I was able to discuss with mgmt and be allowed to go into a basically vacant space as there were literally only 12 to 15 cars in the parking lot during our stay. She didn’t offer me a robe and tersely reminded me to be mindful and use the clock on the wall for my one hour limit. However Joslynn, Diasi and Yanilla were some of the nicest young ladies that made my birthday visit very special. Problem # 2 If you book on a third-party app, like Expedia, make sure upon check-in, you go to the front counter and verify everything on your receipt to get the amenities for which you have paid. Marriott Westin will tell you none of the items that you pay for on Expedia have transferred over onto the hotel‘s website. And you will have to stand at the front counter to contact Expedia (good luck finding their phone number without googling it) and have Expedia speak with someone at the hotel. And finally, problem # 3 At check out, the bellhop room was locked, therefore we could not get a luggage cart. No one at the front desk has access so we wound up carrying all the bags down by ourselves. I cannot imagine being there during a busy crowded summer season if the service was this bad with so few people to actually service I imagine hotel is god-awful when full.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I absolutely loved this place! We we stayed here in January it was peaceful, quiet, and very relaxing. Exactly what we were hoping for on a getaway. We will definitely be coming back here. 10/10 RECOMMENDED
Stayed 4 nights in Jan 2025

2/10 Terrible

kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Service desk we call over 10 times and no would answer the phone, so after 3 hrs trying to relax , we decided to go to dinner we are room i all the way over the other side of the hotel , so when we left we call at reception , we asked then why would no one answer the phone they said we ate sorry , we came back agfter dinner still no TV what the hell is wrong with this place and staff theres hardly any one here at the resort , but they way its run is not the same either i ve been coming here on and of for 20 years now im going to change my hotel next time will not stay at the weston again , now
Stayed 2 nights in Jan 2025

10/10 Excellent

Helder

Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Clean, friendly staff and great views from our room.
Stayed 2 nights in Jan 2025

8/10 Good

Gerald

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not what we expected

We expected a better experience based on the price per night. The hotel was nice but very understaffed, they did not clean the room even when we asked 3 times for it to be cleaned. No trash cans in the room. No one was able to help with bags, pool towels etc. and very long lines in the front desk. When checking out there were charges to our bill that were incorrect, and the lady was not very friendly about it. Overall I would not go back. But the place has a beautiful beach in front of it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pedro, ROSWELL

Stayed 1 night in Dec 2024

8/10 Good

Isaac, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Adjoining rooms not soundproofed. Three elevators, two were not operational for three days. Sort of ridiculous for a hotel of this size.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myriam

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is family oriented. My family and I spent Christmas of 2024 at the Westin and the decorations were gorgeous. I highly recommend this resort for couples and families.
Stayed 2 nights in Dec 2024