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The Westin San Antonio North

4.0 star property

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Exterior
Interior entrance
Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk
Daily buffet breakfast (USD 18.95 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Place, The Shops of La Cantera
    ‪7 min drive‬
  • Place, Six Flags Fiesta Texas
    ‪8 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(89 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(117 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin San Antonio North

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Westin San Antonio North. During your stay, you'll be within walking distance of Huebner Oaks. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from The Shops of La Cantera and 11 minutes from Six Flags Fiesta Texas
  • Cats and dogs welcome for a fee (restrictions apply)
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 24979 square feet (2321 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Bolo's – This restaurant serves breakfast and lunch.
Lobby Bar – On-site lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10.83 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Grab bar in bathtub (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.95 per person
  • Self-parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1094 reviews
Rating 8 - Good. 179 out of 1094 reviews
Rating 6 - Okay. 124 out of 1094 reviews
Rating 4 - Poor. 59 out of 1094 reviews
Rating 2 - Terrible. 67 out of 1094 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Jun 2025

6/10 Okay

K., ALLEN

Travelled with family
Liked: Cleanliness, amenities
Room was clean. Black out curtains worked well. Plenty of pillows and body towels. Not enough plugs & the ones there were in inconvenient, hard to get to places. The water was SO SOFT it took a washrag to get the soap off my skin. I think it was the worst I've ever had in that regard. And we were only given 2 washrags. Even washing my hands I had to use a washrag to get the soap off. Door stop was right in front of the closet door and impossible not to stub your toe on it when you were getting clothes out of the closet. I thought if I opened from the other side, but I had just as much trouble there, too.
Stayed 2 nights in Jun 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

10/10 Excellent

Cesar

Stayed 1 night in Feb 2025

8/10 Good

Oscar

Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service very friendly! Beautiful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jun 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Oscar jr

Stayed 1 night in Jun 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool side is very slippery
Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Not a bad stay but they add on so many charges. 10 dollars here, 10$ there. They have more charges than ticketmaster. I had to pay for internet?? Im a Marriot member and should not have been charged for that
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Courteous & friendly staff, also great location! Grocery store close by which was very helpful for me as I was there for a week.
Stayed 8 nights in Jun 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 3 nights in Jun 2025

8/10 Good

Willam M

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for us
Stayed 1 night in Jun 2025

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service
I enjoyed our stay but there was stainings on curtains and windows were dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Tianhao

Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family

Hit its Prime 30 years ago.

The hotel appeared to be understaffed. The only staff we saw onsite was a single clerk at the front desk and a bar tender that could not keep up with the few patrons he had. When trying to reach the front desk or housekeeping on the room phone, the line was always busy, indicating either there were a lot of people needing assistance or they just took the phone off the hook. The overall feel of the place was musky from poorly functioning HVAC, old carpet and very little fresh intake or exhaust in the bathrooms. Our bathtub tile had mold stains on it and the tub finish was wearing off. The beds were comfortable and the outdoor pool was nice. But the entire place was in need of renovation.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really liked the pool, had inside and outside and the environment was nice also. Stayed couple times here and always a good stay
Stayed 1 night in May 2025

6/10 Okay

Esequiel

Liked: Cleanliness, room comfort
Disliked: Staff & service
The
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ashli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I do rate this property and staff a 20 out of 10 but what I really noticed is since the hotel is off of the feeder road to the freeway, when I was leaving around 4am (at dark) to start my day the hotel has security to make sure your getting to your vehicle safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025