A 24-hour fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a fireplace at reception and a porter/bellboy are on-site.
Surestay Hotel By Best Western Eureka offers 51 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Televisions come with satellite channels.
Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Surestay Hotel By Best Western Eureka. During your stay, you're just a quick walk from Owl Club Casino. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
Free breakfast offered
Free Wi-Fi in some public areas
Free self-parking and Motorhome/coach/lorry parking
Amenities include a business centre, laundry facilities and multilingual staff
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 5-minute walk from Owl Club Casino and 6 minutes on foot from Eureka Opera House
Dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Surestay Hotel By Best Western Eureka. Self parking is free.
This Eureka hotel is smoke free.
Guests are served a free breakfast.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Things to do
24-hour gym
Family friendly
Dining table
In-room microwave
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Handrails in stairways
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
2 floors
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch TV with satellite channels
Food and drink
Coffee/tea maker
Dining table
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Heating
Iron/ironing board
Laptop workspace
Phone
Window screens
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: USD 25.00 per pet, per night
Only dogs are allowed
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.0 per stay.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Surestay By Best Eureka Eureka
Surestay Hotel By Best Western Eureka Hotel
Surestay Hotel By Best Western Eureka Eureka
Surestay Hotel By Best Western Eureka Hotel Eureka
Surestay Hotel By Best Western Eureka Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 201 out of 311 reviews
10 - Excellent
201
Rating 8 - Good. 69 out of 311 reviews
8 - Good
69
Rating 6 - Okay. 21 out of 311 reviews
6 - Okay
21
Rating 4 - Poor. 13 out of 311 reviews
4 - Poor
13
Rating 2 - Terrible. 7 out of 311 reviews
2 - Terrible
7
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
Reviews
2/10 Terrible
Michael
31 Jan 2026
Disliked: Staff & service, amenities
Room was tiny. There was no furniture of any kind except an uncomfortable chair with a cup holder and small side piece for a book. Window opened up to a cinder block wall and did not let any light in. Television did not work and request to have it fixed was ignored. Room phone was on windowsill not plugged in with nowhere to plug it in. Tried to contact manger to see if I could a decent room but my call was never returned. There was nowhere to put anything like charging your phone except the bathroom. Horrible claustrophobic room for $108 / night.
AC and heat were not good as once reached temperature it wiuld take a long time to turn on again. Rooms are not as clean. Soap is slimy. Toilet is not properly sealed to the floor and loose.
Devinder
Stayed 3 nights in Nov 2025
8/10 Good
Bob
14 Nov 2025
Liked: Staff & service
Mold in the bathroom on the tub and shower. Very poor caulking job to try and fix problem. Check in was great. Gal was overly kind.
We requesred a quiet room and were placed next to a room full of noisy kids and parent. We were also facing the main road, hwy 50, so we did not get any rest. Also the lobby and breakfast area was freezing and the hreakfast was less than satisfactory, cery limited.