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Hotel Palacio Azcárate

3.0 star property

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Photo gallery for Hotel Palacio Azcárate

Exterior
2 bars/lounges
Reception
Front of property
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Padre José García, nº 17, Ezcaray, La Rioja, 26280
  • Place, Ojapark
    ‪16 min drive‬
  • Place, Santo Domingo de la Calzada Cathedral Museum
    ‪19 min drive‬
  • Place, Valdezcaray Ski Area
    ‪25 min drive‬

Room options

View all photos for Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, free minibar items, in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Double Room Single Use

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room

Premium bedding, free minibar items, in-room safe, desk

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (extra bed)

Double or Twin Room (extra bed) | Premium bedding, free minibar items, in-room safe, desk

Double or Twin Room (extra bed)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Palacio Azcárate

With direct access to the slopes, Hotel Palacio Azcárate makes guests feel at home with amenities such as a restaurant, ski storage and ski passes.
Hotel Palacio Azcárate offers 20 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Ezcaray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a lazy river and ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Palacio Azcárate features free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the lazy river
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes ski-in/ski-out access, zip-lining and bicycles to rent
  • 10 minutes by car from Ojapark and 14 minutes from Rioja Natura Zoo
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Parking is available for a fee.

This 3-star Ezcaray hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 9:00 AM to 10:30 AM.
Hotel Palacio Azcárate has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (EUR 12 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 9:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Lazy river
  • Pro golf lessons
  • Pro golf shop
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 November to 28 November:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7 for children
  • Airport shuttle fee: EUR 100 per person (return)
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Azcárate
Hotel Palacio Azcárate Ezcaray
Palacio Azcárate
Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel
Hotel Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel Ezcaray

Hotel Palacio Azcárate Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 46 reviews
Rating 8 - Good. 17 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style and comfort and great service.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. It would of been good to know that it was a busy weekend due to the towns festival
Stayed 1 night in Aug 2024
Verified

8/10 Good

salva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es fantástico, personal encantador y el entorno maravilloso. El jardin para desayunar con los rayos de sol precioso. Muy recomendable. Tienes rutas en el monte a 5 min del hotel, y Ezcaray es además de precioso un pueblo con tiendas bares, ambiente. Fin de semana para repetir.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conformatable
Stayed 1 night in Sep 2025
Verified

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel en bonito lugar

Ha sido muy buena. Personal muy cercano . Bien situado. Tiene aparcamiento. Desayuno bufete correcto. A destacar...bañera en la habitación demasiado alta , con riesgo de resbalón , faltaría una ducha. Muy recomendable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente y 100% recomendable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

PASCUAL

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien, podría ser un 4 estrellas, muy buena atención y se estaba de maravilla en el jardincito por la noche
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, room comfort

Acogedor

Un hotel muy bonito con un personal muy amable. La decoración es preciosa y cuidada, todo muy agradable. El patio donde está el cedro es fantástico. Todo muy acogedor
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelito muy bonito y clásico, cerca de todo en una pequeña ciudad de ensueño
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Aitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar estupendo, espaciosa habitacion y un buen desayuno. Personal amable y eficiente.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ole Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig koselig hotell med hyggelig betjening. Rent og pent med god størrelse på rommene. Ligger sentralt og fint til i sentrum av Ezcaray. Bor der gjerne igjen.
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Carlos Javier

Liked: Cleanliness, staff & service, amenities
Ubicación estupenda Relación precio/ calidad caro
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje en familia

Perfecta ubicación, bonita decoración de estilo señorial, aún indicando 3* podria pasar perfectamente por 4*. Tansolo añadiria un poco de refuerzo para el personal de recepción, siempre atentos y amables.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo en uno

Ideal su estado, confort y situación para hacer excursiones de todo tipo
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo. Muy recomendable.

Las camas son súpercómodas. La ducha va muy bien. El personal es muy amable. Admiten mascotas.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel in the centre of Ezcaray

Superb hotel, ideally situated, outstanding breakfast buffet
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
situacion muy buena. atencion muy buena,habitaciones con mucha lluz y calefacion a tope, todo excelente, recomendable
Stayed 1 night in Feb 2019
Verified

8/10 Good

Asunciòn.

Liked: Cleanliness, staff & service

Un antiguo palacio reformado.

Está en un pueblo precioso, bien situado. Las habitaciones y baño necesitan una actualización. Los colchones desfasados, tienen que renovar. Se oyen ruidos de habitaciones colindantes. El personal sumamente amable.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and comfortable hotel.

The architecture and furnishings elegant and Spanish. We didn’t eat in restaurant as it was closed, but it looked lovely. We had delicious steak in the bar, and an excellent wine, and felt that the price was very reasonable. There was plenty of choice for breakfast. The staff spoke a little English, and were friendly and efficient.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un verdadero palacio!

Hotel estupendo. Desayuno fenomenal Ubicación y entorno muy buenos
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel "coqueto" y muy cuidado, excelente desayuno.

Hotel "coqueto" y muy cuidado, excelente desayuno con productos de la zona, servicio muy atento, ambiente relajante. Muy buena opción para una estancia en la zona, ski en Valdezcaray, monasterios de Yuso y Suso, e incluso visitas a bodegas en la zona de Haro, a menos de una hora en coche.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable y tranquila

Viajamos con mascota y fuimos muy bién atendidos, todo correcto.
Verified

10/10 Excellent

Juan Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo el hotel nos pareció muy cuidado y el servicio extraordinario.
Verified

6/10 Okay

Tom

Liked: Cleanliness, staff & service

Good location friendly staff

The hotel is in a good location only a short walk from the town centre. Secure parking is available in an underground car park (for an additional fee). The staff were very friendly and helpful and one member of staff spoke fluent English. The room was clean although the A/C didn't seem to work - we didn't complain as we didn't need it during our stay. The breakfast was excellent although we weren't as impressed with our evening meal - however there are plenty of other eating options within a short distance of the hotel.