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Fairmont Hot Springs Resort

3.5 star property

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Hot springs
Family Suite, 2 Queen Beds | Private kitchenette | Coffee/tea maker, paper towels
Restaurant
Deluxe Cabin, Multiple Beds, Mountain View | Mountain view
Deluxe Cabin, Multiple Beds, Mountain View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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5225 Fairmont Resort Rd, Fairmont Hot Springs, BC, V0B 1L1
  • Place, The Indian Baths
    ‪2 min walk‬
  • Place, Mountainside Golf Course
    ‪17 min walk‬
  • Place, Fairmont Hot Springs Ski Area
    ‪3 min drive‬

Room options

View all photos for Basic Room, 2 Queen Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Pool View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(26 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(36 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Kitchenette

Classic Room, 2 Queen Beds, Kitchenette | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds, Kitchenette

8.6 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Queen Beds

8.4 out of 10
Very good
(70 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Loft, 1 Bedroom, Kitchenette, Pool View

Classic Loft, 1 Bedroom, Kitchenette, Pool View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Loft, 1 Bedroom, Kitchenette, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Superior Double Room, 2 Queen Beds, Kitchenette, Pool View

Superior Double Room, 2 Queen Beds, Kitchenette, Pool View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Queen Beds, Kitchenette, Pool View

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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Mountain View Resort and Suites at Fairmont Hot Springs
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  • Pet-friendly
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4.1 out of 5, Very good, 1,000 reviews
Mountain View Resort and Suites at Fairmont Hot Springs

About this property

Fairmont Hot Springs Resort

Family-friendly ski lodge with full-service spa
After a day on the slopes, return to Fairmont Hot Springs Resort to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an outdoor pool and a full-service spa.
Fairmont Hot Springs Resort offers 151 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Fairmont Hot Springs lodge provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the lodge include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the pool at Fairmont Hot Springs Resort. During your stay, you're just a quick walk from The Indian Baths. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps or body treatments at the spa
  • Amenities include 3 meeting rooms, conference space and laundry facilities
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 2-minute drive from Mountainside Golf Course and a few minutes from Riverside Golf Course
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for horse riding and archery. Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Fairmont Hot Springs Resort helps provide the perfect winter holiday with skiing lessons, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the lodge's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. This ski lodge also offers an outdoor tennis court, a sauna and a fitness centre.

Smoking is allowed in designated areas at this 3.5-star Fairmont Hot Springs lodge.

Antlers at the lodge – On-site family restaurant.
Bear's Paw Bar & Grill – On-site pub. Open daily.
Steamers Cafe – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antlers at the lodge
  • Bear's Paw Bar & Grill
  • Steamers Cafe

Things to do

  • 36-hole adjacent golf course
  • Archery
  • Basketball
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Snowboarding
  • Volleyball
  • Water sports equipment
  • Ziplining

Family friendly

  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,951 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Paper towels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 May to 29 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: CAD 2.26 per accommodation, per night
  • Resort fee: CAD 31.32 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Parking
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Fairmont Hot Springs Hotel Fairmont Hot Springs
Fairmont Hot Springs Fairmont
Fairmont Hot Springs Lodge
Fairmont Hot Springs Resort Lodge
Fairmont Hot Springs Resort Fairmont Hot Springs
Fairmont Hot Springs Resort Lodge Fairmont Hot Springs

Fairmont Hot Springs Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1220 reviews
Rating 8 - Good. 355 out of 1220 reviews
Rating 6 - Okay. 156 out of 1220 reviews
Rating 4 - Poor. 53 out of 1220 reviews
Rating 2 - Terrible. 36 out of 1220 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable beds ever, and the pools are great, but if you're going in the off season and you're not a golfer or skier the entertainment options in the area are limited. Still, I'd go back for sure.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

8/10 Good

viginia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Its a beautiful location, the hotel needs a makeover, for the price you pay its not up to par.
Stayed 3 nights in Oct 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is very good with gorgeous mountain view.
Stayed 1 night in Oct 2025

8/10 Good

Mary Monicca

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property is very dated (70’s) which impacts our overall thoughts on the propetu
Stayed 1 night in Oct 2025

10/10 Excellent

Pat

Travelled with family
Liked: Staff & service, amenities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotsprings. Property was beautiful. Will come again.
Stayed 3 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Jimmy

Stayed 1 night in Oct 2025

6/10 Okay

Pamela

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
This is a beautiful property with wonderful pool and views, but badly in need of updating inside. The hotel is very dated and worn. Pink counter tops, pink flowered wall paper. Warn rugs and lino. They charge a lot and to add insult to injury charge a resort fee. We are seniors and our room was very far away from the lobby and we had to carry our luggage up two sets of stairs. There was no offer of assistance. Check in was a long wait.
Stayed 2 nights in Oct 2025

8/10 Good

Vicki

Stayed 2 nights in Oct 2025

8/10 Good

Katherine

Disliked: Staff & service
We were told that the towels for the hotel guest hot springs pool would be available pool-side, however there were none available, and many people (including us) were frustrated by this.
Stayed 1 night in Oct 2025

2/10 Terrible

Vladimir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a confirmed booking at Fairmont Hot Springs, but when I arrived after driving 5 hours, the hotel had completely missed my order. Despite showing them the confirmation, they refused to find a proper solution for nearly 2 hours. Only after the receptionist spoke with the manager did they finally admit their mistake and gave us two separate rooms instead of the one large room we originally booked. To make things worse, the rooms were in a different facility, so we had to drive back and forth every time we wanted to use the pools. They promised to refund 50% of the payment due to their error, but we never received any refund and no one ever returned my calls despite multiple attempts to reach them. Very unprofessional service and complete lack of accountability. This was my last time staying at Fairmont Hot Springs.
Stayed 2 nights in Sep 2025

6/10 Okay

Nadia

The big restaurant was closed for evening me
Stayed 2 nights in Oct 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Room and amenities were excellent! Staff was very friendly and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities
No towels at pool
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda, Edson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was eady to check in...I pre-registered before check in time. The hot pools were wondrful but unfortunately my travelling companion slipped in the tub when she was showering and we ended up going to emergency in Invemere. We never got to stay in the hotel beds so i cant comment on them but i can say the staff were incredible to my 88 yr old friend. They did everything possible to help my injured senior friend. I paid for the hotel and only got to sit in the pool for a few minutes but no regrets. As i mentioned, the staff was awesome. They contacted the ambulance and sent a life guard over to help till the EMTs arrived. They really care about their guests!! Only complaint, Please make tubs less slippery for old folks.
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place will be back. Comfortable beds and views were great.
Stayed 1 night in Oct 2025

6/10 Okay

Roxy

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Was not overly busy, but the lack of fresh pool and room towels was sad. Literally wasted so much time looking for clean towels and when I asked staff stationed at the pools - was not helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Elise, Thorsby

Stayed 1 night in Oct 2025

10/10 Excellent

anatoliy

Stayed 2 nights in Oct 2025

10/10 Excellent

BITNA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Loredana

Travelled with partner
Disliked: Staff & service, amenities
They were running out of towels and robes for the pools. We kept using damp robes, which is not very pleasant, particularly when is 4C outside. One male concierge attendant in particular was very unfriendly, abrasive and rude to my request for fresh robes to use at the pools and some extra coffee. Property looks clean but outdated. Food at the on site restaurant was fresh, selection typical to any pub style eatery. We will come again for the scenery and pools but our expectations are now much lower because of some of the staff.
Stayed 2 nights in Oct 2025