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Faisalabad Serena Hotel

4.0 star property

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Photo gallery for Faisalabad Serena Hotel

Breakfast, lunch and dinner served
Lobby
Exterior
Interior detail
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Club Road, Faisalabad, 44000
  • Place, Jinnah Garden
    ‪1 min walk‬
  • Place, University of Agriculture
    ‪10 min walk‬
  • Place, Faisalabad Clock Tower
    ‪15 min walk‬
  • Airport, Faisalabad (LYP-Faisalabad Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard King

Minibar, in-room safe, desk, blackout curtains

Standard King

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

Premier Room | Minibar, in-room safe, desk, blackout curtains

Premier Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King

Minibar, in-room safe, desk, blackout curtains

Executive King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Faisalabad Serena Hotel

This hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Faisalabad Serena Hotel offers 144 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Faisalabad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Faisalabad Serena Hotel, you're just a quick walk from University of Agriculture. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Jinnah Garden and 9 minutes on foot from University of Agriculture
  • Free airport shuttle service
Faisalabad Serena Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Faisalabad Serena Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Faisalabad hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Faisalabad Serena Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Faisalabad Serena Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Faisalabad Serena
Faisalabad Serena Hotel Hotel
Faisalabad Serena Hotel Faisalabad
Faisalabad Serena Hotel Hotel Faisalabad

Faisalabad Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohammad Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist ‘Aun’ was the star of the show..from his attention to detail to his work professionalism…
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Muhammad J

Liked: Cleanliness
Was a decent plane so the great food
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

waqas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were welcoming, room was of a good standard. Beds were comfortable, breakfast selection was excellent, would definitely recommend
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities
Checkin experience was very welcoming iffat was at the counter was very friendly welcoming she handled check in very efficiently and the girl in the breakfast who was making eggs I could not forget her welcoming smile and whole over all experience was very nice would love to come here again instead of going pc thanks Serena hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zia

Liked: Cleanliness, amenities, property conditions & facilities
The best of the best hotel in Punjab. The whole staff from the Security, Concierge to the Waiters were impeccable and very attentive. The whole atmosphere was very very regal. Money well spent . If you want the best stay here . Once again I would like to thank Scerena hotel and its staff for the ultimate experience.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Customer should have the option to turn in air conditioning even if its winter time.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

shehzada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel ever been to in Pakistan. Will def come again
Stayed 10 nights in Mar 2024
Verified

4/10 Poor

Muhammad

not give good room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sadiq

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Hassan

Disliked: Staff & service, amenities
Couldn't find our reservation, took more than 30 mins to check in. Went in the room and wanted to make a coffee but the kettle was disgusting, asked to change it instead they washed it and was even more dirty had a hair inside. Wanted to charge phone but sockets didnt work had to remove lamp to insert charger. Room was full of dust and carpets were dirty found nail clippings on the floor near the bed. And lots more issues..do not recommend, no where near a 5 star, awful service and very expensive for what we got. Will not stay again!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andrej

Beautiful place to stay

I had only one day but functionally and aesthetically it is a fantastic place to be
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Friendly staff. Nice place.
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I expect better customer service from reception staff.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short visit to Faisalabad.

It was the first time that I stayed at the Serena Hotel. The stay was was very enjoyable. Their attention to the risk of Covid Was excellent. The staff made you feel welcome and were extremely professional throughout my stay.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Fida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and accommodation, breakfast was out of world and classic.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, staff was very helpful had great room service. I would definitely recommend
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Faheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Pakistan

It was very cozy and beautiful atmosphere. Really enjoyed it.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

A++++
Stayed 2 nights in Mar 2020
Verified

4/10 Poor

Waqas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst edperience

I will not visit this property again, receptionist hold me at reception for 2.5 hours, and was saying to me we do not recieve any of confirmation email feom hotels.com. Ac was not working, pathetic attitude of staff.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and clean hotel. The carpet cleaning could be a bit better. Food in the restaurant is pricey but worth for the clean and hygienic environment and the food itself. I would definitely recommend it to anyone visiting Faisalabad.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Adil Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God frokost

Fint ute. Inne må de pusse opp.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎回使ってますが安全で快適です。
Stayed 1 night in Feb 2020
Verified

8/10 Good

Yasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

The stay was ok, staff was nice. Breakfast options were great.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience is unique to the fort design theme that runs throughout the hotel.
Stayed 11 nights in Nov 2019
Verified

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Fantastic

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