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Merchants Manor

4.0 star property

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Photo gallery for Merchants Manor

A wooden deck with outdoor furniture, a hot tub, and potted plants.
A bedroom with a wooden headboard, a large bed with white bedding, a nightstand, and a view of greenery outside.
A modern spa area with a glass door leading to a treatment room, a sunburst light fixture on the wall, and a pool with blue-tiled steps.
Library
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Western Terrace, Falmouth, England, TR11 4QJ
  • Place, Falmouth University
    ‪5 min walk‬
  • Place, Gyllyngvase Beach
    ‪12 min walk‬
  • Place, National Maritime Museum Cornwall
    ‪15 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪64 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

7.6 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Old House Master Room

A white bedroom with a wooden headboard, two bedside lamps, a framed artwork, and a small table with a kettle.

Old House Master Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cosy Room

A modern spa area with a glass door leading to a treatment room, a sunburst light fixture on the wall, and a pool with blue-tiled steps.

Cosy Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Merchants Manor

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Merchants Manor offers 39 accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.
During your stay at Merchants Manor, you're just a quick walk from Falmouth University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy British cuisine while dining at Rastella
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Falmouth University and 10 minutes on foot from Gyllyngvase Beach
  • Dogs welcome for a fee (restrictions apply)
Merchants Manor offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a sauna, and a library are also featured at Merchants Manor. Free self parking is available.

Smoking is allowed in designated areas at this Edwardian Falmouth hotel.

Guests are served a free full breakfast.
Rastella – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rastella

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 12 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Merchants Manor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 139 reviews
Rating 8 - Good. 45 out of 139 reviews
Rating 6 - Okay. 16 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, good breakfast, friendly staff. Dog friendly.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great. Rooms good. Breakfast very good. Pool/Spa a bit tired!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful overnight stay for my husband's 70th birthday. Our room was amazing and very big and the bathroom was great, especially the powerful shower and lovely toiletries. We had a swim in the lovely pool and we also went in the jacuzzi. I also went in the sauna. The breakfast was fantastic; such a wide range of choice and the food was excellent. We would definitely recommend the Merchants Manor and would certainly stay there again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Couteous staff Large bedrooms Great facilities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Lovely spacious room and comfortable bed. Helpful staff. Good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Was nice clean friendly staff very helpful would stay again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities
Room and amenities
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay , nice room great breakfast
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were without exception friendly and attentive. Sunday roast beef was exceptional and breakfast was lovely. I really enjoyed my short stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome. Nice to have a swim.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Staff could not have been more professional and helpful, a real credit to the property. Well located close to Falmouth, plenty of parking. The room was lovely, plenty of storage and the bed comfortable. Tea and coffee making facilities in the room were poor and not sufficient. Breakfast selection was excellent, and the food was amazing! The poached eggs were magnificent! Speed of service was slow but being out of season that is understandable. Less understandable are the massive cobwebs in the dining room. The lounge was comfortable, and the real fire added to the atmosphere; very welcome after a long day outside. The pool is an added bonus, but none of the underwater lights were working. Neither were any of the sauna lights were working which can be dangerous.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel
Stayed 1 night in Jul 2025
Verified

8/10 Good

Roshan

Liked: Staff & service, amenities, property conditions & facilities
Good location and walkable into town. Nice breakfast & facilities.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Made the stay for me
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Michael

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Nice hotel , good location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely roim, spacious, well appointed.
Stayed 1 night in Apr 2025