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Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Relax by the central pool surrounded by lounge chairs and umbrellas, or take a dip in one of the resort's multiple pools.
Relax in our elegant lobby, featuring a spacious seating area with a sofa and armchairs.
Enjoy dining on the ocean-view terrace at Pepe's, surrounded by palm trees and a clear sky.
Relax in this stylish room with a large bed, desk, and flat-screen TV, plus a balcony with ocean views.
Enter a stylish lobby with comfortable seating areas and lush greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | U)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(60 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(113 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US) | 2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Oceanfront (U)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (U)

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Sea side - E)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (Sea side - E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | C)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Ocean View (U)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-CA)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Swim-Up, +18 Years Old, (L)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (L)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (C)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (C)

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (C)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout curtains

Family Room, 2 Bedrooms, Ocean View (C)

  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | C)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (Swim-Up | 18+ | C)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, blackout curtains

Junior Suite (C)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Ocean View

2 bedrooms, minibar, in-room safe, blackout curtains

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Partial Sea View

2 bedrooms, minibar, in-room safe, blackout curtains

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Deluxe

2 bedrooms, minibar, in-room safe, blackout curtains

Double Suite Deluxe

  • Sleeps 2
  • 1 King Bed

Quadruple Room Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Quadruple Room Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

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About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly beachfront location with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Palace Aquarelle - All Inclusive. During your stay, you're just a quick walk from Water Square. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, 2 swim-up bars and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to massages at Renova
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Water Square and a 2-minute drive from Martha Brae River
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
White Bay – This family restaurant serves breakfast, lunch and dinner.
Krystal – This restaurant only serves dinner. Open daily.
Napoli – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Kyoto – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Steakhouse – This steakhouse only serves dinner. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 949 out of 1580 reviews
Rating 8 - Good. 361 out of 1580 reviews
Rating 6 - Okay. 153 out of 1580 reviews
Rating 4 - Poor. 47 out of 1580 reviews
Rating 2 - Terrible. 70 out of 1580 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Aquarelle offers a fun and vibrant all-inclusive experience that made our vacation memorable in all the best ways. Entertainment: The entertainment team truly shines! From high-energy daytime activities to lively evening shows, they keep the fun going non-stop. Their enthusiasm is contagious, and they really go the extra mile to make sure guests of all ages are having a good time. Make sure you see Miquel! Food: The food was a definite highlight – fresh, varied, and delicious. The buffet offered plenty of options to satisfy any craving; however, I do wish they would get more local fresh fruit. Staff: While the hotel has a lot to offer, we did feel that some of the hotel staff could have been a bit more warm and welcoming. A friendlier around the resort would have really elevated the experience. Overall, RIU Aquarelle is a great choice if you're looking for amazing food, exciting entertainment, and a lively resort atmosphere. With a little more attention to guest service, it would easily be a five-star stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ihab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Food is incredible. Rooms are very nice. Staff is very friendly.
Stayed 4 nights in Mar 2025

8/10 Good

Anthony Jawhar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nicely kept , the food was very good. Room service was great. Some vacationers did not manage their children well in the buffet restaurant. Most of the servers were attentive. However, on a couple of occasions we didn’t even get our water refilled without flagging someone down.
Stayed 4 nights in Apr 2025

10/10 Excellent

Waketa S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my 14 year old daughter for spring break and everything was exceptional. This is my 5th resort stay in Jamaica and my absolute favorite for families. The food was the best I’ve experienced outside of the country. True Caribbean food and beautiful delicious exotic fruit, some I’ve never heard of. I didn’t have too many drinks because I was with my daughter, but the few I had were delicious. The customer service was phenomenal. We seen at least 4 beautiful weddings going on within 5 days. The weather was great, housekeeping came by everyday, we did mommy and me massages which was really good. The beach is large and beautiful and the pools are nice. So much to do, beautiful scenery, a lot of indoor and outdoor games, a lot of entertainment at the pool. The shows were really nice. I love the way the staff is so attentive to the adults and there little children. Security is everywhere and take there jobs seriously we felt very safe and comfortable. Thank you Riu palace Aquarelle 🙏💖💖💖💖💖🇯🇲
Stayed 4 nights in Apr 2025

10/10 Excellent

VAIBHAV, edison

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Apr 2025

6/10 Okay

Bhupinder

Travelled with family
Liked: Cleanliness, staff & service

I would not recommend this hotel to anyone.

We were charged extra for child at check-in for which we had already paid, ruined our vacation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Zackery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The food at this resort was excellent and the grounds beautifully maintained. Can be a little tough making reservations for dinner at some of the restaurants. One of the pools is adult only which is nice. All the staff were friendly and accommodating. Facilities were very clean to include the public baths at the pool. Cleaned constantly. Beach area is a little small but still plenty of room. Plenty of activities during the day. We had a blast and would go back
Stayed 7 nights in Apr 2025

10/10 Excellent

Ruth M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, amazing staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riu exceeded our expectations! Check-in was fast and very accommodating, room was very clean - daily, liquor in room and mini bar stocked, great sports bar, kept all areas clean all the time, food was OK, drinks were pretty good considering all inclusive but we also brought our own bottle. Loved the area to walk across the street and get local food and short cab ride to the Blue Lagoon for another authentic meal and great views! A lot of kids and our son LOVED the water slides. Caliber of guests were good - not noisy, loud, or inappropriately dressed like the other Riu in Montego Bay. The beach and property are well maintained. If they keep this UP, we will keep coming back 1-2 a year! Only suggestions: on-site club for adult after fun, a game room/PS4 rental/arcade for older kids, babysitting options, and newer music- Jamaican and Global Top 40 since so many ppl around the world and mostly middle aged to younger ppl.
Stayed 5 nights in Apr 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Staff was great. Rooms were nice and clean. All bathrooms around the property were very well cleaned and maintained. Never had issues getting drinks. Pools and pool area was cleaned and mopped everyday. Entertainment staff had adults and kids involved all day and night. They did a great job. Hotel service, staff and cleanliness was 5 stars.Highlight for food was the buffet for breakfast. Fresh omelettes and eggs upon request Downsides are very limited menu options in the restaurants. Food was 3-3.5 stars.. Tons of fresh fruit. Rooms have double beds. Yes, we knew this at booking but 4 room is quite tight for 2 adults on one bed. Seems they could have fit larger beds in the space. Beach was beautiful but water has boulders not rocks. You need to wear water. Overall I would recommend the Riu.
Stayed 5 nights in Apr 2025

10/10 Excellent

JANICA

Stayed 3 nights in Apr 2025

10/10 Excellent

Vernon J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome experience that included entertainment, dining, customer service and professionalism from everybody we came in contact with. I promise you we will be back very soon! The Smarts
Stayed 4 nights in Apr 2025

10/10 Excellent

Ebony

Travelled with partner
Liked: Amenities
This property was excellent!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

eugene, Swampscott

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
no comments
Stayed 7 nights in Apr 2025

10/10 Excellent

Rowtie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the way the eatery is situated by the beach. View is amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good overall experience. I fully recommend this property and have no complaints
Stayed 7 nights in Apr 2025

10/10 Excellent

Chanterria Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody here was so friendly & kind always asking did you need help with something.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos Alejandro, Wallington

Stayed 4 nights in Mar 2025

10/10 Excellent

Mohammad Fahad, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohamadu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and hospitality! The staff members are beyond nice to their guests!
Stayed 4 nights in Apr 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great loved everything about it. Was there with my daughter. The only issue which is not an important issue, was when I tried to make a local call and I’m not sure if it was to a driver or the hotel itself and was charged and was not allowed to even pay without showing identification. So initial try of paying with credit card failed. I thought it was petty and inconvenient. I had no patience to deal with the situation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Akuro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new majestic and beautiful. You will absolutely enjoy it. DONT MESS IT UP. I PLAN TO VISIT AGAIN NEXT YEAR.
Stayed 6 nights in Apr 2025