See all properties

Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Aerial view
Poolside bar
5 bars/lounges, 2 swim-up bars
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Place, Water Square
    ‪2 min walk‬
  • Place, Martha Brae River
    ‪13 min walk‬
  • Place, Luminous Lagoon
    ‪6 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(75 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(141 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US) | Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Oceanfront (L)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Swim-Up, +18 Years Old, (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Sea side - E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (Sea side - E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (C)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (Swim-Up | 18+ | C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Oceanfront (C)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (C)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-CA)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (U)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite Junior With Partial Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior With Partial Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Junior With Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior With Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Junior With Ocean View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior With Ocean View

  • 35 sq m
  • Sleeps 4

View all photos for Double Suite Deluxe

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Deluxe

  • 35 sq m
  • Sleeps 2

Quadruple Room Junior With Partial Sea View

  • Sleeps 4

Quadruple Room Junior With Sea View

  • Sleeps 4

Similar properties

2 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
Ocean Coral Spring - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 3,924 reviews
The price is €308
includes taxes & fees
6 Dec - 7 Dec
Ocean Coral Spring - All Inclusive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly beachfront location with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Palace Aquarelle - All Inclusive. During your stay, you're just a quick walk from Water Square. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, 2 swim-up bars and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to massages at Renova
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Water Square and a 2-minute drive from Martha Brae River
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
White Bay – This family restaurant serves breakfast, lunch and dinner.
Krystal – This restaurant only serves dinner. Open daily.
Napoli – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Kyoto – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Steakhouse – This steakhouse only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 7 November 2025 to 14 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Reviews

Hotel Riu Palace Aquarelle - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1282 out of 2073 reviews
Rating 8 - Good. 459 out of 2073 reviews
Rating 6 - Okay. 188 out of 2073 reviews
Rating 4 - Poor. 59 out of 2073 reviews
Rating 2 - Terrible. 85 out of 2073 reviews

Reviews

4/10 Poor

Latanya

Travelled with family and small children
Disliked: Property conditions & facilities
The shower was broken and never fix till the 3rd day. I call so many time for it to be fix. Staff in the meal time area can be rude at times and giving attitudes. My shuttle that was supposed to pick us from the airport never got us because when we reach the girls at the airport stated that my name and children name was not on the schedule which we did sign up for the free airport shuttle. After 3 long hours with my children, they was also giving us attitude. We got an a shuttle then the driver mistakenly drop off the person at the wrong hotel and had to turn back for them and he was almost closes to our hotel when he turn back plus I have my toddle n 2 other kids and we was also hungry at this time. The travel and hotel experience was rough.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Aquarelle is a lovely property. The public areas and my room were clean and well presented. I loved the inclusion of premium liquor (Gordon's Gin! Johnnie Walker!) In the room. The food was delicious at White Bay, Kyoto and Napoli. The menus/offerings were extensive. It was hard to choose. It was convenient to make reservations via the Riu app. The waterpark was fun and clean. The best part was the staff. They were friendly, warm and helpful. I especially loved the Evolution of Jamaican music showcase from the entertainment team. It was educational and superbly done. My only disappointment was wanting to do the Test Dive in the pool, as advertised on the app but found out it wasnt available at Riu Aquarelle. I think a teen gaming lounge would also be a great addition. Overall, this stay was a 10/10. I would definitely recommend Riu Aquarelle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Moneika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, rooms were cleaned everyday food was amazing entertainment was excellent I enjoyed myself for 4 days on the resort and drivers are also amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
The property
Stayed 5 nights in Aug 2025

8/10 Good

Tarique

Stayed 3 nights in Aug 2025

10/10 Excellent

Darreis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fairly new and very clean. The food was great. Theres entertainment every day which is awesome. Loved the water slides. And really appreciate the free charter from the resort to the sister resort in ochos rios for the RIU parties. I had such a great time and already planning to return. Only con would be the rocks in the water at the beach. Be sure to wear swim shoes
Stayed 3 nights in Aug 2025

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and well maintained. The area outside the property was very run down.
Stayed 4 nights in Aug 2025

8/10 Good

Lanetra

Stayed 3 nights in Aug 2025

8/10 Good

joan Marcia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms and the food in the buffet. However, monday and Tuesday morning it was the same food and it was cold. In addition the porridge was the same everyday. (Cornmeal)Hate the fake flowers. Also, when i reached Donald Sangster airport, they told me my name was not on the list for pick up. And then the ladies who work at the desk, was giving so much attitude. Anyway i like the food away from the steak which was stringey and hurt my teeth. I did enjoyed myself.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Pierre, Homestead

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, can’t wait to go back for the next summer 🇯🇲
Stayed 5 nights in Aug 2025

6/10 Okay

Rosalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The hotel is beautiful. Our room was nice. Some of staff were not the friendliest. Our room was not cleaned in a timely manner. The food was mediocre. I’m not sure if we will stay again. The entertainment crew is the only reason why I would go back. They are pure gold. The performances were amazing. They are the best thing at Riu Aquarelle.
Stayed 7 nights in Aug 2025

10/10 Excellent

Geisha

Stayed 4 nights in Aug 2025

10/10 Excellent

MARTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only inconvenience is the hotel is far from everything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Amenities, property conditions & facilities
N/A
Stayed 5 nights in Aug 2025

10/10 Excellent

Quianna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Joyzell

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great nice staff

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I wish this property had a little bit more better selection
Stayed 4 nights in Jul 2025

6/10 Okay

Jaishell

Stayed 4 nights in May 2025

10/10 Excellent

Jean Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Aquarelle is great hotel, staffs are great and professional. Food is not bad. The cocktail is not that great, you need 3 to 4 glass of cocktails to feel the alcohol.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miketha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu aquarelle exceeded my expectations. The staff was very attentive and friendly (Cheryl from the main dining room was excellent). Food was always cooked to perfection. Entertainment was exciting and I enjoyed every minute of it (especially the foam party). Special mention to Miguel ford who had me laughing.Housekeeping did a great job.
Stayed 3 nights in Aug 2025

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my family and I loved the property and would recommend it to anyone. The staff were very courteous, super attentive and supportive. The food was really good and the atmosphere was lovely.
Stayed 4 nights in Aug 2025