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Lux Fátima Park - Hotel, Suites & Residence

4.0 star property
VIP Access

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Photo gallery for Lux Fátima Park - Hotel, Suites & Residence

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Gym
Spa
Jetted bathtub
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. D. José Alves Correia da Silva, Urb. das Azinheiras Lt.4, Ourem, 2495-402
  • Place, Chapel of the Apparitions
    ‪10 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪10 min walk‬
  • Place, Fatima Basilica
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (2 people)

In-room safe, desk, soundproofing, iron/ironing board

Suite (2 people)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment (1 person)

Private kitchenette

Apartment (1 person)

  • 44 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment (2 people)

Private kitchenette

Apartment (2 people)

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment (3 people)

Private kitchenette

Apartment (3 people)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Apartment (4 people)

Private kitchenette

Apartment (4 people)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Apartment (5 people)

Private kitchenette

Apartment (5 people)

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 5 Single Beds
  • Free Wi-Fi

View all photos for Apartment (6 people)

Private kitchenette

Apartment (6 people)

  • Sleeps 6
  • 1 Double Bed and 4 Single Beds OR 6 Single Beds
  • Free Wi-Fi

View all photos for Suite (1 person)

In-room safe, desk, soundproofing, iron/ironing board

Suite (1 person)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (3 people)

In-room safe, desk, soundproofing, iron/ironing board

Suite (3 people)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Suite (4 people)

In-room safe, desk, soundproofing, iron/ironing board

Suite (4 people)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Suite (5 people)

In-room safe, desk, soundproofing, iron/ironing board

Suite (5 people)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 5 Single Beds
  • Free Wi-Fi

View all photos for Suite (6 people)

In-room safe, desk, soundproofing, iron/ironing board

Suite (6 people)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds OR 6 Single Beds
  • Free Wi-Fi

Double or Twin Room (1 person)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Double or Twin Room (2 person)

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Lux Fátima Park - Hotel, Suites & Residence

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, spa services and a seasonal outdoor pool.
Lux Fátima Park - Hotel, Suites & Residence offers 121 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets and complimentary toiletries.

This Ourem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Lux Fátima Park - Hotel, Suites & Residence, you're just a quick walk from Museu de Cera. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Museu de Cera and 11 minutes on foot from Sanctuary of Our Lady of Fatima
Lux Fátima Park - Hotel, Suites & Residence offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 5 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Lux Fátima Park - Hotel, Suites & Residence. Limited free parking is available on a first-come, first-served basis.

This 4-star Ourem hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Park – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lux Fátima Park Hotel Suites Fatima
Lux Fátima Park Hotel Suites
Lux Fátima Park Suites Fatima
Lux Fátima Park Suites
Lux Fátima Park Hotel Suites Residence
Lux Fátima Park Hotel Suites Residence
Lux Fátima Park - Hotel, Suites & Residence Hotel
Lux Fátima Park - Hotel, Suites & Residence Ourem
Lux Fátima Park - Hotel, Suites & Residence Hotel Ourem

Lux Fátima Park - Hotel, Suites & Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 266 reviews
Rating 8 - Good. 81 out of 266 reviews
Rating 6 - Okay. 13 out of 266 reviews
Rating 4 - Poor. 9 out of 266 reviews
Rating 2 - Terrible. 6 out of 266 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and within walking distance of the sanctuary
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional helpful staff, beautiful hotel.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Verified

10/10 Excellent

maria de fatima

Liked: Cleanliness, amenities, property conditions & facilities
Great place !!!!! I would only advice the hotel to have a lunch and dinning redtaurant open for guests.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Had a pleasant stay with our family. Be prepared for possible LARGE tour groups checking in Underground is limited so confirm before you go down ad you need to turn around in tight corners.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Big room and clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

AIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spacious and clean rooms. Wonderful breakfast with plenty of options.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Fatima Chapel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Clean big rooms.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good perhaps restaurant or bar should be open after 6 pm but likely is due to the business model as they have a lot of tours as guests
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Christina

The guy at the reception, I believe his name is Micheal, was super awesome. Very very accommodating, kind and knowledgeable about the area!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location but customer service could improve.

Great location (walking distance to Fatima shrine) and comfortable rooms. Breakfast was good but not enough staff to assist the amount of guests during meal time. Our rooms were not ready at check-in time. Safe was broken in our room and they were unable to fix it or replace it. Minor issues but overall good.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
clean, easy to access, free parking. No coffeemaker in the room.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Giordano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was quiet and close to the church. None of the amenities like a pool, or spa was available.
Stayed 4 nights in May 2024
Verified

4/10 Poor

yang

Liked: Cleanliness
Disliked: Room comfort

Wrong room size.

I stay suits,On hotels.com say 538sqf.But less 300 sqf
Stayed 1 night in Apr 2024
Verified

8/10 Good

Laura

Disliked: Amenities
The website should be updated to show that all of the spa facilities are CLOSED with no status about their re-opening. Also the restaurant on site is only for your buffet breakfast it’s not for you to order lunch or dinner. The rooms were pretty “sparse” but the beds and bedding. Dry very good. We slept well.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Kezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is superb. I have specifically the brazilian Muriel Tarcisio Aires Yasmim and Rute. They couldnt do enough for us. Always willing to help and do the extra mile. They also has a smile to offer, while also sparing sometime to talk to us. And hard work people never stoping working.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very conveniently located near the sanctuary. The staff were very polite, kind and efficient and the suite was clean. However, the suite itself was not very well supplied. While there was a kitchen, with stove & refrigerator, it was not sufficiently stocked. No microwave no coffee maker no dish towels nor pots or pans to cook with.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

No water at night at a hotel?

It was one of the worst 4 star hotel I’ve been to. I came back to the room later around and the water wasn’t working and I couldn’t wash at all. Toilet wasn’t flushing. I even tried to call concierge but there was no one there. I ended up using my own bottle of water I bought to at least brush my teeth before sleeping. In the morning the water was working again but there was no mention of water shutting off at night.
Stayed 1 night in May 2025
Verified

4/10 Poor

Grant

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Part of the reason for selecting this hotel was the spa and outdoor pool. We arrived at the hotel around 7.30pm to be told the pool closes at 8pm. The Spa was closed because of maintenance.. nowhere on the website did it say this. All of the staff we spoke to spoke little to no English. I sent a message to the hotel asking if they needed passports.. 24hrs later and still no response. Thankfully I had copies on my phone. The room space is good and the beds were comfy but the rooms are dated. We did get our complimentary wine which was a nice touch. The underground parking was good. Location is fantastic easy to find. The bar downstairs was closed and no iron in the room. Bathroom felt dated with an average shower/bath. The quality of the breakfast was not very good. The toaster was older than me. My overall review… the hotel has a lot of potential but needs a serious upgrade, they need more staff who are able to speak English. This is not a 4* hotel in my opinion.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Roseane

Liked: Cleanliness, staff & service, amenities
Quarto confortavel, limpo, espaçoso (em realçao.a outros)
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities
Bom quarto e com uma surpresa de boas vindas, garrafa de vinho.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities
Quarto muito espaçoso
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien !

Très bel hôtel, propre , chambres spacieuses et confortables, et calme ! Facilités pour se garer
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Paulo

Liked: Cleanliness

Aquém das expetativas

Já tinha estado neste Hotel, mas desta vez foi tudo pior. Para uma suite exigia-se mais conforto nas camas sem ser a de casal. Apenas havia tv no quarto casal. O chuveiro precisa de ser renovado. Ao pequeno almoço nem colheres pequenas havia e ninguém foi buscar apesar da insistência. O mesmo com água com gás. A variedade muito fraca e a qualidade aquém das expetativas. Experiência a não repetir.
Stayed 1 night in Aug 2025