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Tru By Hilton Flagstaff

2.5 star property

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Photo gallery for Tru By Hilton Flagstaff

Exterior
Snack bar
Fitness facility
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3451 S Lake Mary Road Building B, Flagstaff, AZ, 86005
  • Place, Northern Arizona University
    ‪15 min walk‬
  • Place, Flagstaff Extreme
    ‪17 min walk‬
  • Place, Walkup Skydome
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 2,595 reviews
The price is €92
includes taxes & fees
5 Mar - 6 Mar
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About this property

Tru By Hilton Flagstaff

An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Tru By Hilton Flagstaff offers 91 accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a hydromassage showerhead and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tru By Hilton Flagstaff, you'll be within walking distance of Northern Arizona University. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Just a 2-minute drive from Flagstaff Extreme and a few minutes from Riordon Mansion
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Tru By Hilton Flagstaff offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Barbecue grills, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Tru By Hilton Flagstaff. Parking is available for a fee.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Pines Bar & Bistro – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines Bar & Bistro

Things to do

  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2025
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Flagstaff Hotel
Tru By Hilton Flagstaff Flagstaff
Tru By Hilton Flagstaff Hotel Flagstaff

Tru By Hilton Flagstaff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 246 reviews
Rating 8 - Good. 35 out of 246 reviews
Rating 6 - Okay. 12 out of 246 reviews
Rating 4 - Poor. 9 out of 246 reviews
Rating 2 - Terrible. 9 out of 246 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Ismael

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
The room was quiet and I appreciated having some streaming shows to watch. Breakfast was good although the staff wasn't prepared or able to keep up with the volume of guests.
Stayed 1 night in Nov 2025

8/10 Good

Deloria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very nice and clean; I did not expect to pay for parking, though. Breakfast was okay, but it could have had more flavor and freshness.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was awesome! Loved the fire pits outside. Wished the bar was on the otherside of the hotel away from the kids screaming in the game room. But all in all I loved this place.
Stayed 2 nights in Nov 2025

10/10 Excellent

graciela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, and the young lady who checked me in was incredibly friendly and welcoming. My only complaint is that being on the ground floor made it quite noisy.
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new hotel with modern amenities. The room was very spacious and comfortable. beds were comfortable and TV was new and allowed me to plug in an external source to the HDMI port. They didn't have a box fan for me. We got to breakfast 1/2 hour before close and they were out of almost everything. One reason I booked this hotel was because of the great reviews on the breakfast. This was very disappointing.
Stayed 1 night in Nov 2025

10/10 Excellent

Kiran Kumar

Stayed 1 night in Nov 2025

10/10 Excellent

Joo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean, lobby was lively, convinient location, Quiet, simple room with no microwave
Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Stayed 1 night in Nov 2025

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, good area close to downtown, fire pit outside .
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms very clean, staff incredibly kind and friendly. The rooms are all Most too sparce but it was great having opne space. A small couch or chair would have been nice. Great stay!
Stayed 5 nights in Nov 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and staff!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio, Greenwood Village

Stayed 3 nights in Nov 2025

10/10 Excellent

hasmik

Liked: Cleanliness, amenities, property conditions & facilities
everything was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Servie and room were up to standards
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Stayed 1 night in Nov 2025

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Level of quality at Tru by Hilton is outstanding. This was a very brief one-night stay, near to the airport, since our flight left early the next morning. Our experience was very good. Staff was attentive and assisted very graciously. Thank you for a very pleasant stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the hotel is almost brand new, everything was clean and cheerful. It would have been nice if the room had a second chair and a better place to open the luggage. Otherwise the room was very bright and pleasant. We enjoyed breakfast and the various choices that were available. I also like the fact that coffee and tea were available all day. We had dinner one evening in the bar area. The food had a good taste. We enjoyed talking with the young woman that was attending the bar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard, Baytown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor internet with no connection to email or internet sites - free for Reward Members, otherwise $5/day. Small rooms. No coffee maker in room and no microwave except in Lobby. Very disappointed with a HILTON facility.
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Stayed 1 night in Nov 2025

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, location, and superb customer service. As an sustainability nerd, I was impressed with the mugs at the coffee counter, but disappointed that the "to go" cups were wrapped in individual plastic - no need for that! And please consider expanding your recycling efforts beyond plastic bottles. A very enjoyable stay - thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

JoDee

Liked: Cleanliness, amenities, property conditions & facilities
Five stars in all categories. Hilton nailed it with this one!
Stayed 1 night in Nov 2025

8/10 Good

Pat

Stayed 1 night in Nov 2025