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BIG4 Whitsundays Tropical Eco Resort

3.5 star property

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Photo gallery for BIG4 Whitsundays Tropical Eco Resort

Fridge, microwave, electric kettle
Exterior
Property grounds
Superior 2 Bedroom Cabin | Private kitchen | Fridge, microwave, electric kettle
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2955 Shute Harbour Road, Flametree, QLD, 4802
  • Port of Airlie
    ‪6 min drive‬
  • Airlie Beach Lagoon
    ‪7 min drive‬
  • Coral Sea Marina
    ‪8 min drive‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Studio

Budget Studio

Budget Studio

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Superior 2 Bedroom Cabin

Room

Superior 2 Bedroom Cabin

8.0 out of 10
Very good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Superior 2 Bedroom Villa

Superior 2 Bedroom Villa

Superior 2 Bedroom Villa

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Superior Cabin

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Large Single Bed and 1 Large Single Bunk Bed

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About this property

BIG4 Whitsundays Tropical Eco Resort

Holiday park in Flametree with free parking
This smoke-free holiday park features an outdoor pool, a microwave in a common area and a fridge in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library and express check-in are on-site. All 22 accommodations offer LED TVs with digital channels, and conveniences such as fridges and electric kettles. Hairdryers and free toiletries are also available to guests.
BIG4 Whitsundays Tropical Eco Resort offers 22 air-conditioned accommodations with a hairdryer and free toiletries. LED televisions come with digital channels. Bathrooms include baths or showers.
Recreational amenities at the holiday park include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at BIG4 Whitsundays Tropical Eco Resort, you'll be close to Port of Airlie. Free WiFi in public areas, free self-parking and an outdoor pool are available. This comfortable holiday park has 22 accommodations on 1 floor. All accommodations offer LED TVs and fridges.
  • Air-conditioned accommodations with LED TVs, fridges and electric kettles
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, library and a shared microwave
  • 5 minutes by car from Port of Airlie and 6 minutes from Airlie Beach Market
As a guest of BIG4 Whitsundays Tropical Eco Resort, you'll find an outdoor pool, a library, and barbecue grills. Public spaces have free WiFi. BIG4 Whitsundays Tropical Eco Resort also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 3.5-star Flametree holiday park is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • Games
  • Library
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Big4 Whitsundays Tropical Eoo Resort Flametree
Flametree Tourist Village Campground
Tourist Village Campground
Big4 Whitsundays Tropical Eoo Flametree
Big4 Whitsundays Tropical Eoo
Big4 Whitsundays Tropical Eco Resort Flametree
Big4 Whitsundays Tropical Eco
BIG4 Whitsundays Eco Resort
Big4 Whitsundays Tropical Eco
Big4 Whitsundays Tropical Eco Resort
BIG4 Whitsundays Tropical Eco Resort Flametree
BIG4 Whitsundays Tropical Eco Resort Holiday park
BIG4 Whitsundays Tropical Eco Resort Holiday park Flametree

BIG4 Whitsundays Tropical Eco Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 101 reviews
Rating 8 - Good. 39 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 7 out of 101 reviews
Rating 2 - Terrible. 3 out of 101 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the chaos of tourists in town- a nice spot to stay ne unwind after walking the nearby parks or taking a tour snorkelling. The office also ha board games for rainy days and a great book exchange.
Stayed 3 nights in Apr 2025

10/10 Excellent

Evelein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place, just a bit far from the centre so if you don't have a car after 6pm it's difficult to get there by public transport.
Stayed 5 nights in May 2025

2/10 Terrible

Marlene

Disliked: Cleanliness, property conditions & facilities
The TV did not work. The cabin was not what was on the app. There were little black Beatles walking on the floor. No evening meal within 6.5kl
Stayed 1 night in May 2025

8/10 Good

Francesco

Travelled with family and small children
Liked: Cleanliness
All good, and did not care about the planes taking off or coming in.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet
Stayed 2 nights in May 2025

6/10 Okay

Travis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This was probably just a one off but we had mould on our bedsheets and cockroach’s in the bathroom
Stayed 1 night in May 2025

4/10 Poor

Jahnesta

Stayed 2 nights in Mar 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet, room great size & clean, staff amazing
Stayed 2 nights in Mar 2025

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was horrible and grateful it was only two nights. There was a horrible smell in the bathroom when flushing the toilet (like an outhouse), very spotty WiFi, no screens on the bathroom windows, which led to there being bugs and a lizard in our room (despite attempting to shut the windows). There were ants all over the shower and bathroom sink. The staff was on site such limited hours that they were never on site once at the same time we were so we could talk to someone. And it was far enough away from town that we had trouble getting an uber just to get food.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
Highy recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very knowledgeable and eager to help and give ideas of what to do. The pool was lovely and very clean. Rooms were very clean and tidy. Bed comfy
Stayed 2 nights in Jan 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxation
Stayed 2 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely
Stayed 9 nights in Dec 2024

10/10 Excellent

frederic

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful experience Nice place very clean. The only one problem is the wifi Poor reception
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much we will definitely be back
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Stayed 2 nights in Nov 2024

6/10 Okay

Darren

Disliked: Staff & service
It was good value Signs everywhere say to clean up the place when you leave But spider webs ect inside There was a bit of road noise
Stayed 2 nights in Nov 2024

8/10 Good

Creepy Crawly Pest control

Very clean
Stayed 1 night in Sep 2024

4/10 Poor

Petrus

Liked: Cleanliness, staff & service, property conditions & facilities
Every car door was slammed airport to close planes taking off having a nap in noon was not going to happen
Stayed 2 nights in Aug 2024

4/10 Poor

sally

Liked: Cleanliness, amenities
Unfortunately we were disappointed with our stay. Our aircon was broken and we were never told about this, we also found the place had alot of road noise at night. We had to ask twice for a fan for the room after being told it would be brought over
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing! The park itself was jam packed with activities for the kids, amenities were clean, loved the café van too 😁 Will DEFINTELY be back soon 💯👌
Stayed 1 night in Jul 2021

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know nothing about this place as the extremely rude receptionist refused our booking
Stayed 2 nights in Jan 2021

10/10 Excellent

Mark, Brisbanr

Travelled with partner
Liked: Cleanliness, amenities
Great play to stay, we will be back. Very helpful and caring staff, loved the big camps sites, and they offer food on site, like pizza one night or fish and chips, if you don’t feel like cooking..lots of things for the young humans to do to... great camp kitchen setup..even though your next to the airport, the noise from that only last a couple of seconds...
Stayed 4 nights in Aug 2020