6/10 Okay
Denise W.
18 Jun 2024
Mosquitoes ruined our stay
This unit is in a wonderful location. It had everything we needed (except we had to buy a roll of toilet paper). However, this unit is on the 4th floor, plus there is a loft room. There is no AC in this apartment. There are also no fans provided (there was a broke fan on top of a wardrobe in one of the rooms, but it didn't work). I reached out to the property manager and she gave me a number to a servicer that was supposed to bring out needed items (fans and vapes). I was able to get one fan, however, there were 6 paid for guests and one fan wasn't doing it. Therefore we had to sleep with the windows open. I asked for vapes from this service provider, but they never came out. Over the course of the next 4 nights, we got eaten up by mosquitoes. We tried to create a screen, but they're able to get through the smallest of openings. I had 27 bites on my face, my older daughter had 107 bites on her arms, my other daughter was covered in bites all over. It was brutal. I reached out to the host and they never even responded back. Such a bummer, because otherwise, we really enjoy his apartment. It made that leg of our trip a little more rough ad uncomfortable than it should have been. And then to be ignored was disappointing too. Thank you.
Denise W.
Stayed 4 nights in May 2024