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Hotel Alessandra

2.0 star property
VIP Access

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Photo gallery for Hotel Alessandra

City view
Reception
Suite, River View (Baccio) | Living area | TV
Lounge
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Piazza della Signoria
    ‪3 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, River View (Baccio)

  • 60 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Single Room, Private Bathroom (External)

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double Room, River View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, River View

10.0 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | City view

Deluxe Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Alessandra

Riverfront hotel in Florence with a bar
A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a front desk safe are on-site.
Hotel Alessandra offers 25 air-conditioned accommodations with a safe and a hairdryer. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the sightseeing around Hotel Alessandra. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Salvatore Ferragamo Museum and 3 minutes on foot from Piazza della Signoria
Hotel Alessandra offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Alessandra also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Florence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 502 out of 773 reviews
Rating 8 - Good. 199 out of 773 reviews
Rating 6 - Okay. 49 out of 773 reviews
Rating 4 - Poor. 13 out of 773 reviews
Rating 2 - Terrible. 10 out of 773 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really hard work going up the stairs but that is normal for Florence. Same applies to parking and finding the hotel. That said the location can’t be beat and the staff were friendly and helpful. The location was awesome and the stay worked out well. Parking was difficult and expensive but welcome to Florence!
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place all the staff so friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in a perfect location convenient walking distance to most attractions. Staff accommodating, helpful and delightful. Room big, quiet, clean and comfortable with newly renovated bathroom. Only difficulty is stairs in this building built in 1507!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and owner were super nice and made us feel like family. Hotel was super unique and gave us a true italian feel. Location was perfect. Lift starts up a few steps, so can be hard if carrying heavy luggage. This was our situation, but quickly staff and everything about this beautiful place, relieved our frustration. I want to go back!!
Stayed 2 nights in Apr 2025

10/10 Excellent

GUSTAVO, Pembroke Pines

Stayed 3 nights in Mar 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Close to everything and some great views. Staff was very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea, at the front desk, couldn’t have been more cordial or helpful as was his staff. Monty too, couldn’t have been nicer. Very helpful with the luggage. The room was very clean. Breakfast had a great selection. You should take advantage of it. Lots of good places to eat nearby. Many attractions within walking distance. Stayed April 2-5.
Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and incredible service

Hotel Alessandra is a gem in downtown Florence, just blocks from the Ponte Vecchio. It's nothing like an American chain hotel, but that's part of the charm. Lots of stairs (like everywhere in Italy) - 2 flights to the main entrance. The front desk staff were so friendly and helpful, breakfast was lovely and varied, rooms were large and comfortable. Great water pressure and decent sized shower. Be sure to have a drink on the terrace overlooking the river. Would absolutely stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Andrea the owner, will move heaven and earth to make your stay great! Only drawback is you have a flight of stairs to the elevator. Most of the buildings are 500 years old. Only a problem when carrying luggage. The staff is great! Enjoy your stay… We highly recommend them!
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful staff, great stay! Steps from everything you want to see in Florence.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful river view. Staff were warm, welcoming, and super helpful in any way they could be! Great breakfast.
Stayed 5 nights in Mar 2025

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Wonderful location, a perfect place for my family of 4. We had a rental car and left it parked in a nearby garage, Garage Santa Trinity and paid the daily rate. I highly recommend and also would happily come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff! They made the stay wonderful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 4 nights in Mar 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Alessandra are so welcoming and friendly. The room was clean and well attended to each day. Breakfast was delicious and more than I expected! Very convenient location, easy walk from train and all major sites.
Stayed 4 nights in Mar 2025

10/10 Excellent

abigail, Bayonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 nights stay at this hotel gave us the at home feeling. The staff were wonderful. We felt safe and secure. The hotel itself is very close to the sites everyone wants to see in Florence . Very clean and organized. I will book this hotel again when we go back . Very satisfied .
Stayed 3 nights in Jan 2025

8/10 Good

Arkady, Plainsboro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting experience staying in historic building close to all city attractions
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location!

Charming hotel in great location. Friendly staff.
Stayed 1 night in Nov 2024