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Hotel Desirée

3.0 star property

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Photo gallery for Hotel Desirée

Shower, hair dryer, bidet, towels
Food court
Property entrance
Superior Room, Balcony | Minibar, in-room safe, desk, soundproofing
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Fiume 20, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪5 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Balcony

Superior Room, Balcony | Minibar, in-room safe, desk, soundproofing

Superior Room, Balcony

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 27 sq m
  • Sleeps 5
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, soundproofing

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Desirée

Along with a bar/lounge, this smoke-free hotel has valet parking and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Desirée offers 18 accommodations with minibars and a safe. 22-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

With your stay at Hotel Desirée, you're connected to the convention centre and just a quick walk from Central Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Central Market and Basilica of Santa Maria Novella
  • Dogs welcome free of charge (restrictions apply)
Hotel Desirée offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Desirée also features laundry facilities, 24-hour room service, and express check-in. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 35 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1X7A5KXY4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Desirée Florence
Desiree Hotel Florence
Hotel Desirée
Hotel Desirée Florence
Hotel Desirée Hotel
Hotel Desirée Florence
Hotel Desirée Hotel Florence

Hotel Desirée Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 507 reviews
Rating 8 - Good. 239 out of 507 reviews
Rating 6 - Okay. 91 out of 507 reviews
Rating 4 - Poor. 23 out of 507 reviews
Rating 2 - Terrible. 11 out of 507 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Baris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, nice breakfast, very good location, clean and well organized hotel, great job!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The guy who checked me in was very nice and made me feel so at home.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anatoliy

Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel at a great location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and convenient stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very safe for a young woman traveling alone.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rhoda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay during your vacation. Location of the hotel is a plus factor, very near to the train station, as well as with the tour places.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, really friendly and helpful 😃 This is a traditional style Italian hotel, a little dated, but full of charm. Loved it 😁.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service 24/7. Our family loved the ambiance and breakfast.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mehernosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Great place to stay, very convenient and near the railway station. Excellent breakfast. On the negative side, did experience bed bugs
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel close to the train station. Wonderful staff, delicious breakfast, lovely rooms, and walkable location. Would stay again in a heartbeat!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. We areived before the check in time and were able to store luggage in the hotel. Walking distance to all the attractions and dining.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Convenient

Nice clean friendly older hotel with a good breakfast. Convenient location to the train and attractions.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train terminal (walkable) this hotel is older but very nice. The staff was great and there were quite a few places to eat close by. Breakfast buffet was good. The old fashioned elevator was a plus!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Eralda

Liked: Amenities
Very friendly staff and perfect location to all attractions. The option of storing the luggage before check-in and/or after check-out was a life saver.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite hotel in Florence!!

Excellent location, very nice building, close to every important spot in Florence and to stores if you want shopping. I will use this hotel forever when going to Florence !
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts. Great staff
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente location one block away from the train station and a few minutes walking to main attractions. Breakfast was always the same, including boiled eggs every day.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Mark

Liked: Staff & service

Good place for a rest.

Good proximity to the station and walkable to local eateries. Friendly and helpful front desk clerks. Mattress a bit firm and shower small. Continental breakfast was good and staff in breakfast room friendly and helpful!
Stayed 1 night in May 2025
Verified

6/10 Okay

Elio

Ok for the budget
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Shirley

Liked: Amenities
Excellent. Great location, very easy to get everything.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nancy Warner

Liked: Staff & service, amenities, property conditions & facilities
The rooms were comfortable, staff very friendly and accommodating. The location was close to The train station yet not at all noisy. Also close to all attractions. We would definitely rerun.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally good for a short stay in Florence - short walk and easy to find from train station (I arrived very late). 15 mins walk to a lot of the main city centre sights. Staff helpful when asked for information. I enjoyed the cake and coffee breakfast.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go there again.

All of the folks were very helpful and courteous. The wifi could have been better but it seemed to be dependent on the time I was using it. It was clean and had been recently renovated.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent person
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Ephrem

Liked: Staff & service
Very small one room space, narrow bathroom. Considering how busy the area is it was ok for one night stay for a family of five. Staff was kind to keep our luggage when we arrived about 2 hours earlier than the check in time. Breakfast fast was good, nothing fancy though.
Stayed 1 night in Jun 2024