Hotel with a 24-hour front desk, steps from Basilica of Santa Maria Novella
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Hotel Universo offers 42 accommodations with minibars and complimentary slippers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets and hairdryers.
This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Hotel Universo's great location gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
Free WiFi
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the clean guestrooms and the location
Steps from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella
Hotel Universo offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. Hotel Universo also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
This 3-star Florence hotel is smoke free.
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
This property is closed from 4 November 2024 to 31 December 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self-parking fee: EUR 48 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1SHCBGE33
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.