10/10 Excellent
Rafael
31 Aug 2025
Hotel in a great area, Clean, quiet, no staff
This hotel was very clean, great location away from the craziness of the main central tourist area in Florence so that was nice. It was very clean. Note that this hotel is 100 percent digital so theirs no reception, staff, no one at all. You see maybe a grounds keeper in the morning but that’s it. We didn’t see anyone in 2 days. They have a digital key pad everywhere including the entrance, room etc. I personally had no issues with the checkin/out process. A few days before you get n email with instructions just follow those steps and you will get the code the day of. The backyard area is lovely but lots of mosquitoes so be ware. We got so many bites. The only issue we had was that we had free breakfast through hotels.com but it didn’t show up on their system but I contacted them (WhatsApp) and they refunded me what I paid. Breakfast was very good at a place next door to the hotel. At first we were ok with the no reception concept but we stayed n extra day at a nearby hotel with reception and the difference having someone on site was big. You get to talk and interact about the area with someone that has knowledge and personal experiences and recommendations instead of relying on a google search. The area is lovely with some nice restaurants near by. Again I had no issues except the breakfast situation but it was resolved. I probably wouldn’t come back because of the reasons I noted above. This is the future I’m not ready for it.
Rafael
Stayed 2 nights in Aug 2025





























