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Portrait Firenze - Lungarno Collection

5.0 star property

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Photo gallery for Portrait Firenze - Lungarno Collection

Exterior
Lobby
Signature Suite (Ponte Vecchio) | 1 bedroom, minibar, in-room safe, desk
Restaurant
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123
  • Place, Ponte Vecchio
    ‪1 min walk‬
  • Place, Uffizi Gallery
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Studio (Portrait)

Studio (Portrait) | Property amenity

Studio (Portrait)

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, River View

Deluxe Studio, River View | 1 bedroom, minibar, in-room safe, desk

Deluxe Studio, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite, River View

Superior Suite, River View | View from room

Superior Suite, River View

  • 52 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, River View (Prestige)

Suite, River View (Prestige) | 1 bedroom, minibar, in-room safe, desk

Suite, River View (Prestige)

  • 56 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, River View (Portrait)

Suite, River View (Portrait) | Living area | LCD TV, iPad, DVD player

Suite, River View (Portrait)

  • 85 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Timeless)

Suite (Timeless) | 1 bedroom, minibar, in-room safe, desk

Suite (Timeless)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Ponte Vecchio)

Signature Suite (Ponte Vecchio) | 1 bedroom, minibar, in-room safe, desk

Signature Suite (Ponte Vecchio)

  • 120 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Hotel Lungarno - Lungarno Collection
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 592 reviews
The price is €676
includes taxes & fees
12 Nov - 13 Nov
Hotel Lungarno - Lungarno Collection

About this property

Portrait Firenze - Lungarno Collection

Riverside hotel with spa services and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, spa services and a meeting room are on-site.
Portrait Firenze - Lungarno Collection offers 37 accommodations with iPads and DVD players. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

LCD televisions come with premium digital channels. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Portrait Firenze - Lungarno Collection, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a restaurant and a bar are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Steps from Ponte Vecchio and 4 minutes on foot from Uffizi Gallery
  • Airport pick-up, train station pick-up and train station drop-off shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available.

Public spaces have free WiFi. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Portrait Firenze - Lungarno Collection. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Portrait Firenze - Lungarno Collection has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On a river

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPad
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 per person
  • Airport shuttle fee: EUR 70 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Portrait Firenze - Lungarno Collection offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1MOLICJPD
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze Lungarno Collection
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence

Portrait Firenze - Lungarno Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 257 out of 297 reviews
Rating 8 - Good. 30 out of 297 reviews
Rating 6 - Okay. 5 out of 297 reviews
Rating 4 - Poor. 3 out of 297 reviews
Rating 2 - Terrible. 2 out of 297 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado, caminando tienes todo cerca, las habitaciones muy bonitas y amplias, estuvimos con vista al río y las vistas desde ahí son muy bonitas, el Servicio en general del hotel está excelente, muy recomendable. Tiene restaurante a nivel del río, pero creo que Le falta una terraza (bar o restaurante) para que la experiencia sea mejor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ji

Stayed 3 nights in Mar 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia, San Mateo

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffry Ira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf in every respect
Stayed 6 nights in Dec 2024

10/10 Excellent

Brynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
Stayed 5 nights in Sep 2024

6/10 Okay

Marie-Claude

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is well situated, within walking distance of all the tourist attraction. However it is Not worth the price & a 4⭐️ at best. The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!! The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy. Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests. The restaurant has very limited choices.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Sidhartha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jun 2024

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence
Stayed 4 nights in Apr 2024

10/10 Excellent

Yukie

Stayed 5 nights in Apr 2024

10/10 Excellent

Noor

Stayed 5 nights in Feb 2024

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location in the heart of Florence
Stayed 4 nights in Feb 2024

10/10 Excellent

Nawaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, I enjoyed so much
Stayed 3 nights in Oct 2023

10/10 Excellent

Guy

Travelled with family
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dragica

Stayed 2 nights in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in a great location

Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Stayed 3 nights in Jun 2023

10/10 Excellent

Audra

Stayed 3 nights in Apr 2023

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023