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Relais Tosinghi

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Photo gallery for Relais Tosinghi

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk
Hallway
Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk
Hallway
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Via dei Tosinghi 1, Florence, FI, 50123
  • Place, Cathedral of Santa Maria del Fiore
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪19 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Gold Room

Gold Room | Premium bedding, minibar, in-room safe, desk

Gold Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Premium bedding, minibar, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, City View

Standard Double Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Relais Tosinghi

Bed & breakfast in Florence, steps from Cathedral of Santa Maria del Fiore
Coffee/tea in a common area, express check-out and tour/ticket assistance are available at this smoke-free bed & breakfast. WiFi in public areas is free. Housekeeping is available on request.
Relais Tosinghi offers 5 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Relais Tosinghi. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include a lift and coffee/tea in a common area
  • Steps from Cathedral of Santa Maria del Fiore and 4 minutes on foot from Piazza del Duomo
As a guest of Relais Tosinghi, you'll find tour/ticket assistance, coffee/tea in common area, and express check-out. WiFi is free in public spaces.

This 3.5-star Florence bed & breakfast is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required and discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • 20 steps to reach entrance
  • Lift (66 centimetre wide door)

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 7 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 10 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 15 for check-in between 7 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 10 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Relais Tosinghi B&B Florence
Relais Tosinghi B&B
Relais Tosinghi Florence
Relais Tosinghi Florence
Relais Tosinghi Bed & breakfast
Relais Tosinghi Bed & breakfast Florence

Relais Tosinghi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a typical European hotel setup. It’s in a shared building with other tenants. Very clean, the staff was excellent, very caring. Checked in on us to make sure we had everything we needed. The rooms were spacious. I asked for a double bed and separate bed for my daughter, there was a separate room with a single bed and closet that was very spacious. I highly recommend this hotel and staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , close to everything, view of the duomo. Beautiful historic building with unique details. The reception staff, Teresa, went above and beyond . Letting us store luggage , giving us shopping and dining recs. We had to stay late as one of our party was ill. She offered to care for him while the rest of us enjoyed a last day. I cannot say enough good things about her. She was kind thoughtful and helpful…
Stayed 1 night in Oct 2023

10/10 Excellent

MVAIRI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this excellent little boutique hotel. Ideally placed for easy access to all the historic sights with lots of shops and restaurants around. Lovely decor, very clean and exceptionally helpful staff - Thankyou to Fatima, Theresa and the lovely cleaning lady. Would highly recommend .
Stayed 3 nights in Oct 2023

4/10 Poor

Sofia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not what was advertised.😞

The reviews on Hotels.com and the description of the hotel are a bit misleading. Check Google reviews for the full scope. Pros: The hotel check-in and cleaning staff are very kind and go the extra mile to give you an overview of the city and make you feel welcome. The location is also very central and situated right by the Duomo. The room was clean and the view was cute. Cons: When booking a honeymoon stay at a hotel with “Luxury Suites” in the name, you don’t really expect a tiny room with two twin beds put together to make a queen…really didn’t make for a romantic stay. While we had zero issues with the AC unit during our stay, there was an incredibly unpleasant sewage smell in the front entrance and stairwell leading up to the rooms. Also, if you are handicapped —the elevator doesn’t start for 3 flights of stairs up. All-in-all, I must say we were disappointed with the experience 😔
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot in central Florence

Great location if you want to be right in the heart of Florence. Traditional property which is a great Florence experience however note you need to walk up a number of steps to reach the rooms. Staff very helpful and were in contact both before stay and helpful during stay.
Stayed 1 night in Sep 2023

8/10 Good

Leigh

Liked: Cleanliness, property conditions & facilities, room comfort

Great - but not a bed and breakfast!

Very convenient location right next to the cathedral. Very clean and easy to find. Comfortable bed. Air conditioning. There is an elevator to the floor after a short flight of stairs. Had recommendations sent to us via WhatsApp which was great and very helpful! I have two concerns - this place is advertised as a bed and breakfast - there is no breakfast. When we arrived we were indicated to the coffee nook and told ‘this is the breakfast’ (coffee packets and kettle) because ‘there is no dining room.’ For me this is a misrepresentation, I would remove the statement that this is a bed and breakfast. Furthermore, we were told to put the card on the door handle to indicate if we wanted our room tidied during our stay (3 night) - we did this and periodically went back to the room during the day and it was never cleaned! Eventually we asked and they said it would take 1.5 hours and eventually it was done around 3pm. I understand the new rooms need to be prioritised, but don’t tell us to hang the card for cleaning but then there is no guarantee it is done! Overall; I enjoyed the stay and I would stay here again. But the breakfast part is a misrepresentation and don’t tel guests there is daily cleaning when there is no guarantee! Thanks for the stay! Paid around 600 euro for 3 nights for 2 people - no breakfast.
Stayed 3 nights in Sep 2023

10/10 Excellent

winnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host was very friendly and I felt welcomed:)
Stayed 4 nights in Sep 2023

8/10 Good

Riah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is an incredible location for the Duomo (literally a 2 min walk) and shopping area - plus pretty clean! Just don’t expect a traditional hotel and some stairs to walk up. Staff are absolutely excellent, shout out to Fatima and Faisal for being so warm, welcoming and helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perfect location and the staff was amazing. inside the room was also excellent and it was one of the nicest bathrooms we’ve seen in Europe so far. Biggest issue we had was multiple nights we couldn’t sleep because of all the street noise. Windows could be much better to block some of the noise.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was centrally located to so much! Lots of stairs but did have an elevator. Would highly recommend this hotel!
Stayed 3 nights in Jun 2023

8/10 Good

Agnes

Stayed 1 night in Jul 2023

8/10 Good

Kelly

Stayed 2 nights in Jun 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a PERFECT location - could not have asked for a better area. You will need to take quite a bit of stairs to get up to the property. There is an elevator accessible but will need to walk up about 30 steps to get there. The room was EXCEPTIONALLY clean and big. Family of 4 can be quite comfortable here. Staff was wonderful. It was a unique experience in that you do not have someone physically present onsite 24 hours, although they are available. We had a difficult time getting our room cold so if you like sleeping in temperatures above 78 degrees, you should be okay. I would stay here again if I were to go back in the Fall/Winter where I can sleep with the windows open. I believe I would have been a better experience had the room been colder (they gave me three fans, but it was still not enough).
Stayed 4 nights in Jun 2023

6/10 Okay

Ivonne

Liked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Clean room The best
Stayed 3 nights in May 2023

10/10 Excellent

Juliet

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This property was beyond amazing! It surprising how close it was to everything. We were greeted by Matias, he was phenomenal! Very attentive abs informative. All of the staff was amazing. This hotel is a must every time I come to Florence, thank you for the hospitality!
Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-fi did not work, yet it was advertised that it did. Very inconvenient not to have wi-if.
Stayed 3 nights in May 2023

10/10 Excellent

Natalia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and spacious in the heart of Florence

Large two story apartment with enough room for three of us. Clean and spacious in the heart of Florence.
Stayed 2 nights in Dec 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Florence!

Oh my gosh this hotel is incredible! I checked out of a dump that gave me terrible service and charged me more to check into this hotel and I could not get over how beautiful and clean and large the rooms are. It will now be the only place I stay when I come to Florence. And the woman that manages it is incredible. All of it was perfection!
Stayed 1 night in Oct 2022

4/10 Poor

Marcela

Terrible Service and Hotel!

We had a very unpleasant time here. First we had no AC in the 2 nights that we stayed here WHEN THEY HAVE AC LISTED HERE (we informed one hour after check in and it was never fixed). The second day the worker told us a technician was going to come in and take a look, so he did apparently. She messaged later and said he cleaned it and now it was working better but when we came back it was only blowing warm air… it seems strange that someone can not recognize the difference between cold and hot air, but ok we came back to check and nothing was changed. After hours of sweating at night we decided to take a look at the filters ourselves and noticed it was very dirty, filled with dust and seemed like never was cleaned or the hotel just lied (photos Attached). Our second problem was when we checked our we noticed one of our bags was cracked… we told the manager and she basically said we had no way to prove to her that they did it… so we are lying? Horrible customer service to say the least… bad problem solving skills in this so called hotel… and to finish it she sent me a WhatsApp message that seemed very unprofessional and just very disappointing. We will pursue a full refund, this is not the service we expected in our honeymoon.
Stayed 2 nights in Sep 2022

10/10 Excellent

Cortney

Stayed 4 nights in Aug 2022

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros: The room was beautiful and modern and location was ideal. Cons: room was not ready and took a while for it to be ready after arrival and we could not relax and change upon arrival prior to our scheduled tour. Also, air conditioning was extremely weak and I could barely sleep at night and same with my kids who were on a Higher level so temperature got very hot.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael, Washington

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being able to check in early, 11:00 a.m.!!! The staff was amazing. The location can't be beaten since it is right in the middle of Firenze, but quiet inside our room. We would stay again!
Stayed 1 night in Jul 2022

10/10 Excellent

Fabrizio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice people
Stayed 1 night in Jul 2022