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Room Mate Collection Isabella, Florence

4.0 star property

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Exterior
Lounge
Junior Suite | Bathroom | Eco-friendly toiletries, hair dryer, bidet, towels
Daily buffet breakfast for a fee
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Via Dei Tornabuoni 13, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Ponte Vecchio
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, blackout curtains, soundproofing

Standard Single Room

10.0 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, blackout curtains, soundproofing

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Room Mate Collection Isabella, Florence

This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Room Mate Collection Isabella, Florence offers 22 accommodations with minibars and a safe. 37-inch LCD televisions come with cable channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Room Mate Collection Isabella, Florence's great location gets high marks from our customers. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Piazza di Santa Maria Novella and 6 minutes on foot from Ponte Vecchio
Room Mate Collection Isabella, Florence offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The boutique Room Mate Collection Isabella, Florence also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 18.95 for adults and EUR 18.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • 22 steps to reach entrance
  • Lift (90 centimetre wide door)

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.95 for adults and from EUR 18.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some wind, solar and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
Property Registration Number IT048017A1MSGGAYJX
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Isabella Room Mate
Room Mate Isabella
Room Mate Isabella Florence
Room Mate Isabella Hotel
Room Mate Isabella Hotel Florence
Albergotto Hotel Florence
Room Mate Isabella
Room Mate Collection Isabella, Florence Hotel
Room Mate Collection Isabella, Florence Florence
Room Mate Collection Isabella, Florence Hotel Florence

Room Mate Collection Isabella, Florence Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 953 reviews
Rating 8 - Good. 269 out of 953 reviews
Rating 6 - Okay. 44 out of 953 reviews
Rating 4 - Poor. 14 out of 953 reviews
Rating 2 - Terrible. 8 out of 953 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fourth stay at this hotel and it has always been consistently lovely. Wonderful staff, rooms, location - we couldn't have asked for more.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Joedh

Liked: Cleanliness, property conditions & facilities
Great Location, staff is friendly, proactive and helpful. Great stores and shopping area. Wakable to train stations and all the important attractions
Close to main atractions
Next to luxury stores
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Lovely room, great shower, great location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Great location. The staff was fantastic--every person we dealt with was exceptionally helpful, courteous, and kind. The shower was small and the water temperature was a bit difficult to control, but everything was clean and nice. It may be worth noting that we experienced quite a bit of street noise (revelers) each night, so don't plan to sleep with the windows open.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the hotel
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful quaint hotel with perfect shopping location and even better service.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time and felt the property staff routinely checked with us to ensure our stay met our expectations.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

LUIS FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, incredibly friendly and helpful staff.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Close to all major attractions, king size bed and decent size room, great breakfast, friendly and helpful staff
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff, and great location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this little hotel seemingly inside Gucci. So chic, lovely staff, near all the best shops. Near the station.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay!

Nice big rooms, and a super friendly and helpful staff. Loved it. And a great location!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best stay. Love our room, love the staff, the area, and theamenities!!! (Dyson blowdryer in my room!) i would 10/10 stay here again!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Mansoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, friendly staff, right in the middle of the city. I would definitely go again. Thanks to all the staff that was helpful!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a great location!

We had a fantastic stay at the Roommate Isabella! Excellent location near everything we wanted to see with an easy walk.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Haney

Liked: Amenities
Excellent service and staff.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location,close to all the sights. Lovely, friendly staff. Small scale hotel,good size room.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and kind. I highly recommend, great location.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel with a great location. The staff was just wonderful.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing stay. Will book again
Stayed 1 night in Aug 2023
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top floor room was great. Breakfast great.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal hotel! I cannot say enough things great things about it. It was everything and more than we’d hoped for.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 4 nights in Aug 2025