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Mercure Florianópolis

3.5 star property

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Photo gallery for Mercure Florianópolis

Miscellaneous
Miscellaneous
Exterior
Deluxe Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast served, international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rodovia Admar Gonzaga 600, Florianópolis, SC, 88034-000
  • Place, Florianópolis Botanical Garden
    ‪1 min walk‬
  • Place, Hospital SOS Cárdio de Florianópolis
    ‪9 min walk‬
  • Place, Santa Catarina State University
    ‪14 min walk‬
  • Airport, Florianópolis (FLN-Hercílio Luz Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Apartment, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Single Beds

Executive Apartment, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Apartment, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Apartment, 1 Double Bed

7.8 out of 10
Good
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Apartment, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Slaviero Baía Norte Florianópolis
Florianópolis Centro
  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids’ pool
4.0 out of 5, Very good, 802 reviews
The price is €67
includes taxes & fees
30 Apr - 1 May
Slaviero Baía Norte Florianópolis

About this property

Mercure Florianópolis

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Mercure Florianópolis offers 176 air-conditioned accommodations with minibars and a safe. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Florianópolis, you're just a quick walk from Florianópolis Botanical Garden. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Enjoy international cuisine while dining at Bella Luna Restaurante
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Florianópolis Botanical Garden and a 4-minute drive from Ademir Rosa Theater
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mercure Florianópolis offers its guests a kids' pool, an indoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 10118 square feet (940 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Florianópolis. Parking is available for a fee.

This 3.5-star Florianópolis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Bella Luna Restaurante – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Garapuvu Café & Bistro – This bistro specialises in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (BRL 36 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 59 for adults and BRL 59 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella Luna Restaurante
  • Garapuvu Café & Bistro

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Baby bath
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (10,118 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 240
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BRL 240
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 59 for adults and from BRL 59 for children
  • Covered self-parking fee: BRL 36 per night
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 240 (subject to availability)
  • Late check-out fee: BRL 240 (subject to availability)
  • Service fee: BRL 2.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and access to the heated pool
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Florianopolis Hotel Mercure
Florianopolis Mercure
Hotel Mercure Convention Florianopolis
Mercure Convention Florianopolis
Mercure Florianopolis Convention
Mercure Florianopolis Convention Hotel
Mercure Florianopolis Hotel
Mercure Hotel Florianopolis
Mercure Florianopolis Convention Brazil
Mercure Florianopolis Convent
Mercure Florianópolis Hotel
Mercure Florianópolis Florianópolis
Mercure Florianopolis Convention Hotel
Mercure Florianópolis Hotel Florianópolis

Mercure Florianópolis Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 254 out of 667 reviews
Rating 8 - Good. 233 out of 667 reviews
Rating 6 - Okay. 112 out of 667 reviews
Rating 4 - Poor. 39 out of 667 reviews
Rating 2 - Terrible. 29 out of 667 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Carine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
O hotel é bom, porém está um pouco antigo, principalmente o banheiro que precisar ser reformado.
Stayed 1 night in Oct 2025

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Desapontador!

Reservei uma estadia para meus pais na suíte Deluxe, e fiquei muito desapontada. Primeiramente com o serviço, já que não deram informações básicas de como acessar a internet ou de como usar o cartão para abrir a porta do quarto, ainda mais se tratando de um casal de idosos. Fiquei surpresa de saber que ninguém sequer os acompanhou até o quarto, e além disso tiveram que pagar estacionamento, algo que não estava escrito em nenhum lugar no momento que paguei a hospedagem. Achei um absurdo pagar quase $700 reais em uma noite em um hotel 4 estrelas e não receber o mínimo de um bom atendimento e suporte, além disso o quarto tinha manchas nas paredes e não estava bem higienizado. Também me surpreendeu não ter banheira no banheiro, achei que era algo comum de se esperar em uma suíte Deluxe de um hotel desse porte. Não recomendo para ninguém!
Stayed 1 night in Oct 2023

8/10 Good

Rafael

Stayed 2 nights in Aug 2023

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Stayed 1 night in Jan 2023

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Charles

Stayed 1 night in Jul 2022

8/10 Good

Pedro Sjoblom

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

4/10 Poor

JOSE CARLOS

Stayed 1 night in Jan 2022

2/10 Terrible

Vanderlei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Despreocupados com os clientes em tempos

Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Stayed 2 nights in Dec 2021

6/10 Okay

monica cristina de

Stayed 3 nights in Dec 2021

8/10 Good

NAUSSEN

Stayed 1 night in Dec 2021

8/10 Good

Maraike

Stayed 2 nights in Dec 2021

8/10 Good

EDERSON

Stayed 1 night in Dec 2021

6/10 Okay

Luiz Carlos

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Paulo

Stayed 1 night in Nov 2021

10/10 Excellent

Delcio

Stayed 1 night in Nov 2021

8/10 Good

Rosane

Stayed 3 nights in Oct 2021

6/10 Okay

Renata

Stayed 3 nights in Oct 2021

10/10 Excellent

Gustavo

Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Rudi

Stayed 4 nights in Oct 2021

10/10 Excellent

Elizandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel me surpreendeu!

Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
Stayed 1 night in Oct 2021

6/10 Okay

Rosana

Stayed 1 night in Oct 2021

8/10 Good

Miguel

Stayed 1 night in Oct 2021