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Plaza Caldas da Imperatriz Resort & Spa

3.5 star property

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Photo gallery for Plaza Caldas da Imperatriz Resort & Spa

Aerial view
Lobby sitting area
Lobby lounge
3 indoor pools, 3 outdoor pools, pool umbrellas
Chapel

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
Rodovia Princesa Leopoldina 3355, Santo Amaro da Imperatriz, SC, 88140-000
  • Cubatao River
    ‪13 min drive‬
  • Paroquia de Santo Amaro da Imperatriz
    ‪13 min drive‬
  • Praia do Campeche
    ‪58 min drive‬
  • Florianópolis (FLN-Hercílio Luz Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Basic Suite

Basic Suite | Minibar, in-room safe, desk, blackout curtains

Basic Suite

  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment Deluxe with Valley View

Minibar, in-room safe, desk, blackout curtains

Apartment Deluxe with Valley View

  • Valley view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment Superior with Pool View

Minibar, in-room safe, desk, blackout curtains

Apartment Superior with Pool View

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

Plaza Caldas da Imperatriz Resort & Spa

Family-friendly resort with 2 restaurants and 3 outdoor pools
2 restaurants, 3 indoor pools and 3 outdoor pools are available at this smoke-free resort. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, a nightclub and a fitness centre are on-site.
Plaza Caldas da Imperatriz Resort & Spa offers 149 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and complimentary toiletries.

This Santo Amaro da Imperatriz resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include an indoor tennis court, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
During your stay at Plaza Caldas da Imperatriz Resort & Spa, you're just a quick walk from Serra do Tabuleiro State Park. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 3 indoor and 3 outdoor pools or soak in the hot tub
  • Treat yourself to aromatherapy, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an indoor tennis court, a gym and a steam room
  • 9 minutes by car from Cubatao River and 10 minutes from Paroquia de Santo Amaro da Imperatriz
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Plaza Caldas da Imperatriz Resort & Spa, you'll find a full-service spa, 3 outdoor swimming pools, and 3 indoor swimming pools along with an indoor tennis court and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Plaza Caldas da Imperatriz Resort & Spa. Free self parking is available.

This 3.5-star Santo Amaro da Imperatriz resort is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Brazilian cuisine and only serves lunch.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor tennis court
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • 3 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 165.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 165.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Plaza Caldas
Plaza Caldas da Imperatriz to
Plaza Caldas da Imperatriz Resort
Plaza Caldas Resort
Plaza Caldas da Imperatriz Resort Santo Amaro da Imperatriz
Plaza Caldas da Imperatriz Santo Amaro da Imperatriz
Plaza Caldas Da Imperatriz &
Plaza Caldas da Imperatriz Resort & Spa Resort

Plaza Caldas da Imperatriz Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 301 reviews
Rating 8 - Good. 100 out of 301 reviews
Rating 6 - Okay. 36 out of 301 reviews
Rating 4 - Poor. 8 out of 301 reviews
Rating 2 - Terrible. 5 out of 301 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina, Derry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spa and it’s quick availability for a massage. Food was delicious and everyone was so kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Leonardo

Stayed 2 nights in Aug 2024

8/10 Good

Leonardo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Nice stay

The hotel has good amenities, and fantastic meals. Staff was very nice and friendly (every single person I interacted with). On the other hand, the hotel looks a bit dated and would be nice to refresh it or even simple things as making sure the pools are really clean, the mats on the pool floor looks nice and things like that. Also, great job being mindful about COVID.
Stayed 2 nights in Aug 2021

6/10 Okay

Sonia

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
its a 7.5 out of 10. its a family place with all inclusive so i do recommend for a getaway
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great food. Many things to do on property. The staff was very friendly.
Stayed 4 nights in Feb 2020

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente local para lazer

Hotel muito bem implantado em local com natureza muito bonita
Stayed 2 nights in Mar 2025

10/10 Excellent

Célia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um paraíso

O hotel é um paraíso pra descansar, pra entrar em contato com a natureza, curtir as piscinas, além da água termal que faz bem pra saúde.
Stayed 3 nights in Mar 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mateus rafael

Stayed 3 nights in Mar 2025

8/10 Good

antonio guilh

Liked: Staff & service
Stayed 7 nights in Mar 2025

8/10 Good

ARI

Stayed 2 nights in Mar 2025

8/10 Good

Claudete

Travelled with family
Liked: Cleanliness, staff & service

Modernização

O Hotel está precisando de modernização. Frequento este hotel a 10 anos e continua igual. Roupas de cama velhas, colcha rasgada, roupão com buracos, banheira encardida , de mármore, precisa ser lixada. O hotel está numa natureza maravilhosa, pena que falta modernização.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um dos nosso lugares favoritos

A nossa família frequenta o Plaza há quase 20 anos. Já somos reconhecidos por muitos funcionários que nos atendem com muito carinho. É um hotel seguro, extremamente limpo, com funcionários generosos e natureza abundante. Um lugar de paz e respeito. A cada ida descobrimos um cantinho diferente, até mesmo cachoeiras e riachos. As águas termais são maravilhosas. Só não dou 5 estrelas porque a alimentação está deixando a desejar, e já faz muito tempo. Agora é servida água junto com as refeições, o que é um ponto muito positivo, foi uma evolução. Mas os pratos são muito repetitivos, não tem muita variedade e o sabor está bem fraco. As sobremesas estão muito ruins, parece que tudo tem o mesmo gosto. São sempre as mesmas. Falta refinamento. Acho que deveriam contratar um chef melhor. Eu não estou mais ficando mais de 2 dias em função disso, é o máximo de tempo que conseguimos comer no hotel. Dessa vez até almoçamos em outro hotel na saída, que tem um preço melhor e a comida é mais saborosa. De sugestão, também fica a de colocarem algumas bóias nas piscinas, pras crianças brincarem. Mas amamos o hotel e voltaremos sempre. As sugestões visam uma melhoria, para condizer com o resto do padrão do hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nayara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dhara Pickering

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É sempre bom estar aqui… 13 anos depois e continua com a mesma qualidade e excelência
Stayed 2 nights in Feb 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

NILVA APARECIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
Stayed 1 night in Jan 2025

8/10 Good

Glaucia Maria

Liked: Cleanliness, staff & service

Jardins lindos e atrações diárias muito boas!

O hotel é muito antigo. Eu já tinha ido há 27 anos. Foram feitas algumas reformas mas ainda deixa a desejar, principalmente nas piscinas externas, no mobiliário do quarto e no banheiro. Meu elogio vai para os funcionários que são muito atencioso e cordiais e para os jardins muito bem cuidados. As atrações também achei ótimas.
Stayed 3 nights in Jan 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service

Linda Natureza

Lugar com muita natureza, problema só são os hóspedes mesmo. Não respeitam o tempo das jacuzzi, levam criança onde deveria ficar só adultos e por isso alguns não conseguem usufruir direito. Fora isso, o hotel apesar de antigo, é bom. Salvou a banheira no quarto com água termal, pois daí sim consegui um bom banho.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

A experiencia no geral foi muito boa, temos apenas uma reclamação com relação as toalhas e roupões, eles cheiram mal, algo como cheiro de roupa seca a sombra, desagradavel.
Stayed 1 night in Dec 2024

4/10 Poor

Maria Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joao Luis

Stayed 1 night in Dec 2024