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Burlington Hotel, Best Western Premier Collection

4.0 star property
VIP Access

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Photo gallery for Burlington Hotel, Best Western Premier Collection

A coastal beach with a pier, a hill with a building, and people enjoying the water.
Premium bedding, in-room safe, desk, iron/ironing board (on request)
A harbor with boats docked, a bridge, and buildings in the background.
A grand staircase with a stained glass window above, framed artwork on the walls, and a chandelier.
A room with a round dining table, two chairs, a white sofa with blue cushions, and a view of a distant tower through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Place, Lower Leas Coastal Park
    ‪1 min walk‬
  • Place, Sandgate Beach
    ‪3 min walk‬
  • Place, Leas Cliff Hall
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, and a lamp.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 2 Single Beds, Non Smoking

A hotel room with two beds, teal headboard, patterned pillows, bedside tables with lamps, and a clock.

Comfort Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a bedside table with a lamp, and a wall with a patterned wallpaper.

Comfort Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and curtains.

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

A hotel room with a large bed, two armchairs, a nightstand, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a sitting area with a round table, a vanity with a mirror, and a bathtub.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, iron/ironing board (on request)

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board (on request)

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 1 Double Bed, Non-Smoking, Small Room, Cozy Room

Premium bedding, in-room safe, desk, iron/ironing board (on request)

1 Double Bed, Non-Smoking, Small Room, Cozy Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

A hotel room with a double bed, a sofa, a coffee table, and a large window with curtains.

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

A neatly arranged hotel room with a large bed, a chair, a bedside table with a lamp, and a telephone.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Burlington Hotel, Best Western Premier Collection

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Burlington Hotel, Best Western Premier Collection's great location. During your stay, you're just a quick walk from Lower Leas Coastal Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy British cuisine while dining at Bay Tree Bar and Grill
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by car from Dover Western Docks Cruise Terminal and 13 minutes from Port Lympne Wild Animal Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Burlington Hotel, Best Western Premier Collection. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Bay Tree Bar and Grill – This cocktail bar specialises in British cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: GBP 17.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff nice hotel good food and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for the buck in Folkestone!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Great staff and very dog friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Svjatoslavs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel for the area, good quality breakfast, rooms clean and as described. Easy waking distance to town centre.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really friendly here. It’s a stone’s throw from the seafront (literally) and the breakfast was great - really good to see proper attention to vegetarian options and we could see there was a good meat option in the serve yourself buffet. It’s dog friendly too.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was lovely and enjoyed the jacuzzi bath. Breakfast was tasty
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

catherine

Everything was lovely. Staff very welcoming, extremely dog friendly - we’d definitely go back.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice relaxed stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely hotel. Just what was needed the staff where 10 out of 10. Thank you
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mohammed Abul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with an amazing room. I stayed in the Junior Master Suite and me and the wife were blown away. The bathtub is a great addition and the room is quite big with a sofa and 4-poster bed. It was honestly an amazing stay and we will definitely come back for another staycation.
Stayed 0 nights in Mar 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with super friendly staff. We had a beautiful room with side sea view. Breakfast was good with lots of choice. The hotel is old but has a great cocktail bar and conservatory . I would definitely recommend this hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here in a suit for my wife's birthday for 2 nights the room was lovely the sea view was more of a slight peek though some building's and tree's the lady on reception was really helpful, parking can be a bit hit and miss with only a handful of spaces available and some of the staff were using them. Overall enjoyed our stay we will be back .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities
Greatly stay and service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Great Hotel, our room was a 4 poster room with a view
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully presented and well kept. The staff are friendly and courteous, and were helpful when we found our room to be too warm in the evening, sending a maintenance staff member to sort out the heating for us. The food was great, particularly the breakfast. Aside from impeccable service, the food was lovely. Locally sourced where possible, fresh, and hot. The coffee was particularly lovely.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Clean room and attentive staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Room was lovely, facilities great staff frienflu and welcoming
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Room exceptionally clean Parking a bit hit and miss
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean spacious room, very comfortable.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Friendly staff lovely room an hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Staff were really nice welcoming
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and warm room. Lovely, considerate staff. A thoroughly enjoyable stay. Wonderful staff, stylish atmosphere and quality beverages in the Bay Tree bar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the coast, very nice room, great breakfast, very helpful and pleasant staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with great view. Fantastic bar downstairs Great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service
Lovely traditional building. Clean,warm comfortable room as was the hotel overall. Polite, friendly staff. Thank you for an enjoyable stay.
Stayed 1 night in Jan 2026